The Peter Principle was first described by Canadian sociologist Lawrence J. Peter in his 1969 book The Peter Principle. The Peter Principle states that people are continually promoted within an organization until they reach their level of incompetence.
Understanding the Peter Principle
Peter argued that in organizations with hierarchical structures, employees were likely to be promoted until they were one rung above their level of competence. Given enough time, every position within an organization would then be filled with incompetent staff.
While the book was originally written as satire, subsequent research into the Peter Principle discovered some degree of truth.
In the next section, we will discuss some possible causes of position incompetency.
Factors that encourage the Peter Principle
A lack of future skills planning
In 2018, a study of over 200 American businesses found that employees tended to be promoted to managerial positions based on their performance in their previous position. They did not, as a matter of course, consider their managerial potential.
The study also found that sales employees were more likely to be promoted for management positions based on sales ability alone.
Many job seekers are attracted to businesses that have a promotion-centric culture. They may have no interest in the nature or scope of the work itself.
As a result, these businesses are more likely to hire unqualified staff who are only motivated by money or status.
How businesses can avoid the Peter Principle
There are some relatively simple ways of avoiding the deleterious effects of the Peter Principle.
- Incorporating a demotion policy. Demoting an employee without the requisite experience is the most obvious solution. But it must be done sensitively and not be equated with failure on the employee’s part. Instead, the individual who authorized the original promotion should accept fault.
- Substituting a promotion for better pay. Most employees are thrilled when promoted because of the associated financial benefits. However, a company can still reward excellent work in a role without attaching the reward to a promotion.
- Employing self-aware individuals. During the recruitment stage, prospective employees should only be hired if they understand the extent of their capabilities. When a promotion is eventually offered, the employee realizes that the higher workload and broader skillset of the new role are beyond them.
- Reassigning employees to another role in a different department. Peter called this process “lateral arabesque”, where incompetent staff are unaware that they’ve been fired from a role they were originally promoted to.
- The Peter Principle argues that staff within an organization are promoted until they become incompetent. Given enough time, every position is occupied by someone ill-equipped to carry out their duties.
- The Peter Principle was originally written as a satirical piece about manager incompetence in hierarchically structured organizations. However, subsequent research has found that the effect has some merit.
- Businesses can avoid the negative effects of the Peter Principle by incorporating a demotion policy that does not lay blame on the employee receiving the promotion. Screening potential employees for high self-awareness is another excellent strategy.
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