Business

participatory-design

What Is Participatory Design? Participatory Design In A Nutshell

24 minutes of reading

Participatory design (PD) is an approach to product design involving the active participation of researchers, end-users, partners, citizens, designers, employees, and other stakeholders. Understanding participatory design While many organizations are embracing design-led innovation, a design team’s interactions with customers are frequently limited to the early research and late evaluation phases of the design process. Between …

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external-locus-of-control

What is an external locus of control?

12 minutes of reading

Those with an external locus of control believe external variables or factors are to blame for what happens to them. Locus of control refers to one’s perception of the drivers of certain events in their life.  Understanding an external locus of control Unlike those with an internal locus of control who believe they control their destiny, …

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raci-matrix

RACI Matrix In A Nutshell

12 minutes of reading

RACI matrices illustrate the functional role that each person plays on a project team. In creating these matrices, businesses can effectively balance project workloads and identify a clear project manager. A RACI matrix is a simple and effective means of documenting project roles and responsibilities. Understanding a RACI matrix Indeed, a RACI matrix seeks to …

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design-thinking

A Complete Guide To Design Thinking In 2023

22 minutes of reading

Tim Brown, Executive Chair of IDEO, defined design thinking as “a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” Therefore, desirability, feasibility, and viability are balanced to solve critical problems. Origin of the term design thinking While …

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scamper-method

SCAMPER Method In A Nutshell

14 minutes of reading

Eighteen years later, it was adapted by psychologist Bob Eberle in his book SCAMPER: Games for Imagination Development. The SCAMPER method was first described by advertising executive Alex Osborne in 1953. The SCAMPER method is a form of creative thinking or problem solving based on evaluating ideas or groups of ideas. Understanding the SCAMPER method The …

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north-star-metric

North Star Metric In A Nutshell

13 minutes of reading

A north star metric (NSM) is any metric a company focuses on to achieve growth. A north star metric is usually a key component of an effective growth hacking strategy, as it simplifies the whole strategy, making it simpler to execute at high speed. Usually, when picking up a North Start Metric, it’s critical to …

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dilts-logical-levels

What Are Dilts’ Logical Levels? The Dilts’ Logical levels In A Nutshell

16 minutes of reading

Understanding Dilts’ logical levels Dilts’ logical levels were created by organizational psychologist Robert B. Dilts. Dilts’ logical levels are a framework for personal development. They help an individual better understand themselves and their environment based on six logical levels: environment, behavior, capabilities, values and beliefs, identity and vision. The notion of logical levels of learning …

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kepner-tregoe-matrix

Kepner-Tregoe Matrix In A Nutshell

20 minutes of reading

Understanding the Kepner-Tregoe matrix The Kepner-Tregoe matrix was created by management consultants Charles H. Kepner and Benjamin B. Tregoe in the 1960s developed to help businesses navigate the decisions they make daily, the Kepner-Tregoe matrix is a root cause analysis used in organizational decision making. The method was developed to help businesses navigate the decisions …

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fishbone-diagram

The Fishbone Diagram In A Nutshell

18 minutes of reading

The Fishbone Diagram is a diagram-based technique used in brainstorming to identify potential causes for a problem, thus it is a visual representation of cause and effect. The problem or effect serves as the head of the fish. Possible causes of the problem are listed on the individual “bones” of the fish. This encourages problem-solving …

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evidence-based-portfolio-management

Evidence-Based Portfolio Management In A Nutshell

21 minutes of reading

Evidence-Based Portfolio Management (E-B PfM) applies agile principles to the process of deciding where to invest funds for maximum benefit to the business. Traditional portfolio management tends to focus on activities and outputs, with less consideration given to outcomes that are often poorly defined. Understanding Evidence-Based Portfolio Management Annual budgeting processes, for example, restrict the …

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7-cs-of-communication

7 Cs Of Communication

13 minutes of reading

The 7Cs of communication is a set of guiding principles on effective communication skills in business, moving around seven principles for effective business communication: clear, concise, concrete, correct, complete, coherent, and courteous.   Understanding the 7 Cs of communication Effective communication in business occurs when one party receives a message in a way that it …

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demings-14-points

Deming’s 14 Points In A Nutshell

10 minutes of reading

Understanding Deming’s 14 points  Deming’s 14 points, also known as the Deming model of quality management, is the brainchild of American engineer, professor, statistician, and management consultant Edwards Deming.  Deming’s 14 points clarify how an organization can transform into a more efficient and optimized management style. After the conclusion of World War II, Deming traveled …

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mece-framework

MECE Framework In A Nutshell

18 minutes of reading

The MECE framework is an exhaustive expression of information that must account for all conceivable scenarios. While the framework is used in categorizing information and data processing, it is commonly used in formulating problems and then solving them. The MECE framework is a means of the exhaustive grouping of information into categories that are both mutually …

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Pico Segmentation In A Nutshell

18 minutes of reading

Understanding pico segmentation Before we delve into pico segmentation, it may be useful to first explain two other related terms: segmentation and micro-segmentation. Segmentation, sometimes referred to as network segmentation, controls the flow of traffic from one domain of control to another. Segments are structured in such a way that cross-domain communication cannot be nefariously …

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zero-defects

Zero Defects In A Nutshell

19 minutes of reading

Phil Crosby, a quality control department manager in the Pershing missile program at The Martin Company, pioneered the zero defects philosophy.  Zero defects (ZD) is a quality management philosophy that advocates waste elimination, defect reduction, and doing things right the first time.  Understanding zero defects While zero defects was used as a motivation tool in …

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continuous-integrationcontinuous-deployment

Continuous Integration/Continuous Deployment In A Nutshell

19 minutes of reading

Continuous Integration/Continuous Deployment (CI/CD) introduces automation into the stages of app development to frequently deliver to customers. CI/CD introduces continuous automation and monitoring throughout the app lifecycle, from testing to delivery and then deployment. Understanding Continuous Integration/Continuous Deployment As the notion of software development continues to expand, many adjacent facets of the software development process …

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experiment-driven-development

Experiment-Driven Development In A Nutshell

20 minutes of reading

Test-Driven Development (TDD) and Behavior-Driven Development (BDD) are popular agile development techniques. However, they don’t measure application usage or provide guidance on gaining feedback from customers. Experiment-Driven Development (EDD) is a scientific, fact-based approach to software development using agile principles. Understanding Experiment-Driven Development While TDD and BDD help developers enhance code quality and ensure that …

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closed-loop-communication

Closed-Loop Communication

11 minutes of reading

Closed-loop communication is a simple but effective technique used to avoid misunderstandings during the communication process. Here, the person receiving information repeats it back to the sender to ensure they have understood the message correctly.  Understanding closed-loop communication Closed-loop communication describes a technique used by an individual to prevent misunderstandings. In essence, closed-loop communication is …

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key-performance-indicators

What are key performance indicators?

18 minutes of reading

Key performance indicators (KPIs) are measurable values that determine whether an organization is achieving key objectives. KPIs will depend upon a business-specific context, as each company and industry will have its own core metrics to track. Indeed, the choice of the right KPIs that can positively affect the business’s long-term perspective is critical. Understanding key …

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