hindsight-bias

What Is Hindsight Bias? The Hindsight Bias In A Nutshell

Hindsight bias is the tendency for people to perceive past events as more predictable than they actually were. The result of a presidential election, for example, seems more obvious when the winner is announced. The same can also be said for the avid sports fan who predicted the correct outcome of a match regardless of whether their team won or lost. Hindsight bias, therefore, is the tendency for an individual to convince themselves that they accurately predicted an event before it happened.

AspectExplanation
Hindsight BiasHindsight Bias, also known as the “I-knew-it-all-along” phenomenon, refers to the tendency of individuals to perceive past events as having been more predictable than they actually were, after knowing the outcome. People tend to believe that they knew or should have known what would happen, even when they didn’t.
Cognitive BiasHindsight Bias is considered a cognitive bias, which is a systematic pattern of deviation from norm or rationality in judgment, often leading to perceptual distortion, inaccurate judgment, illogical interpretation, or what is broadly called irrationality.
OriginThe concept of Hindsight Bias was first explored by psychologists Baruch Fischhoff and Ruth Beyth in the 1970s. They conducted experiments to study how people remember and interpret information about past events.
ExamplesExamples of Hindsight Bias include statements like, “I knew that would happen,” or “It was obvious all along.” When people learn the outcome of an event, they tend to overestimate their own ability to predict that outcome before it occurred.
ImpactHindsight Bias can have significant consequences in decision-making and learning. It can lead to overconfidence in one’s judgment, potentially causing individuals to underestimate the uncertainty and complexity of future events.
Confirmation BiasHindsight Bias is closely related to Confirmation Bias, where individuals tend to seek out and remember information that confirms their preconceptions or beliefs. Hindsight Bias reinforces our belief that we were right all along.
MitigationTo mitigate Hindsight Bias, individuals and organizations can encourage reflective thinking and self-awareness. Acknowledging that the past was not as predictable as it may seem can help counteract the bias. Critical thinking and diverse perspectives can also help in making more objective assessments of events.
ResearchResearchers have conducted numerous studies on Hindsight Bias to understand its underlying mechanisms and implications. It continues to be a subject of interest in fields such as psychology, behavioral economics, and decision sciences.
Legal and Ethical ImplicationsIn the legal context, Hindsight Bias can affect how legal decisions are made. Jurors, for example, may erroneously believe that an outcome was predictable based on hindsight, potentially influencing verdicts and judgments. Ethically, acknowledging the existence of Hindsight Bias is crucial for fair and unbiased decision-making.
Practical ApplicationRecognizing Hindsight Bias is essential for professionals in fields such as risk assessment, financial planning, and project management. It reminds individuals to critically evaluate their past decisions, taking into account the information and context available at the time, rather than relying on hindsight.
Role in LearningUnderstanding Hindsight Bias can also enhance the learning process. It encourages individuals to review their decisions objectively, learn from mistakes, and improve their ability to make informed judgments in the future.
Real-World ImplicationsIn real-world scenarios, acknowledging Hindsight Bias can lead to more accurate assessments of risk, improved strategic planning, and better decision-making. It reminds us that the past is not as predictable as it appears in hindsight.

Understanding hindsight bias

Before the event takes place, someone may predict an outcome with an educated guess – but there is no way of knowing for certain what will transpire.

After the event occurs, the same person may convince themselves they knew what was going to happen before it happened. This is why the hindsight bias is often called the “I knew it all along” phenomenon. 

Under the assumption of being able to predict the future, hindsight bias causes overconfidence in the individual, and they become less critical of their decisions as a consequence.

Ultimately, this leads to poor decision-making.

The past seems linear, but the present is not!

A key thing to understand is when we look at past events; they seem to follow a linear logic.

In hindsight, it’s very easy to discern, among the many small and larger events, which ones do play a key role in shaping the future.

Yet, when those events happen, at the moment, it might be very hard to understand the long-term consequences of those.

And even if we do have an understanding of that, the context might be so strong that events seem to be shaped no matter what.

And then, of course, individuals with their decisions also impact that.

Thus, if the past seems to follow a straight line.

Instead, the present is quite hard to dissect because it might take many shapes and paths simultaneously.

Some trends, for instance, might be stronger in certain time periods than others, but the world also moves in unexpected directions.

Thus, trends that none expected to end up either take much, much longer to consolidate, or much less to become a new reality!

Take the case of an analyst who looks at the past and concludes that a company failed for specific reasons related to the founder or team.

Yet, it turns out the timing might have been the main failing factor.

Correlation vs. causation

Another confusion is between correlation vs. causation.

With correlation, many believe that they can find hidden patterns everywhere.

You take an event from the past, attach to it a couple of variables that seemed to move in the same direction, and you get correlation!

But while this seems to make sense, it often leads to complete failure to really understand the past.

Take the case of when a personal trait is analyzed as the main predictor of success.

Things like “successful CEOs sleep eight hours a night” or “successful entrepreneurs wake up early in the morning.”

Those are some of the many traps that we fall into!

What causes hindsight bias?

Hindsight bias is caused by three main variables, or inputs:

Cognitive inputs

Some people remember an earlier prediction about an event with distorted or fabricated memories.

In the process, they may find it easier to recall information consistent with their current knowledge and construct a narrative that makes sense.

Motivational inputs

Others believe the world is a predictable place and that event outcomes are predictable and inevitable.

They take comfort in this belief and consider it to be infallible.

Metacognitive inputs

When an individual can explain how and why an event happened, they are more likely to believe the outcome was easily foreseeable.

Hindsight bias in business

Hindsight bias can be seen in the following business scenarios:

Investing

When an investor purchases shares and sells them for a profit, the decision will appear obvious and the investor may congratulate themselves.

When share prices decline, many investors claim they had been expecting a negative trend for some time despite not hedging against it.

Marketing and sales

The internal development of marketing and sales campaigns should also consider hindsight bias because it plays a critical role in responsible and accountable decision making.

This culture is important in predicting market trends, developing the right communication strategy, and implementing the best crisis management plan.

Accounting

Auditors in accounting firms are often blamed in hindsight for failing to foresee and anticipate the financial problems of their clients.

Studies have shown that hindsight bias influences several key auditing processes, including audit opinion decisions, going concern judgments, and internal control evaluations.

Principles of Hindsight Bias:

  1. Outcome-Knowledge Distortion: Hindsight bias distorts individuals’ recollection of their prior knowledge and beliefs, making them believe they knew the outcome in advance.
  2. Memory Reconstruction: People reconstruct their memory of events to align with what they now know, blurring the line between what they knew then and what they know now.
  3. Overconfidence: Hindsight bias can lead to overconfidence in decision-making, as individuals may falsely believe they possess superior predictive abilities.
  4. Impact on Learning: It can hinder learning from past mistakes, as individuals may underestimate the uncertainty and complexity of past decisions.

Significance of Hindsight Bias:

  1. Decision-Making Errors: Hindsight bias can lead to errors in judgment and decision-making, as individuals may make retrospective assessments of their choices.
  2. Impacts on Accountability: It can affect attributions of responsibility and accountability, as people may wrongly assume they should have known better.
  3. Learning and Improvement: Overcoming hindsight bias is essential for effective learning from past experiences and making better decisions in the future.
  4. Legal Implications: In legal contexts, hindsight bias can affect how individuals are held accountable for their actions and decisions.

Challenges of Hindsight Bias:

  1. Biased Decision-Making: It can lead to biased decision-making, as individuals may overestimate their ability to predict outcomes, leading to unwarranted confidence in their decisions.
  2. Learning Impairment: Hindsight bias can impede the ability to learn from past mistakes, as individuals may attribute negative outcomes solely to their own failures to predict them.
  3. Accountability Issues: In legal or ethical contexts, it can create challenges in assigning responsibility, as individuals may claim they should have known better.

When Hindsight Bias Occurs:

  1. After an Outcome: Hindsight bias is most likely to occur when individuals reflect on an event or decision after knowing the outcome.
  2. Retrospective Assessment: It arises when people assess their past knowledge and beliefs in light of the known outcome.
  3. Complex or Uncertain Events: Hindsight bias is particularly pronounced in complex or uncertain events where multiple factors contribute to the outcome.

What to Expect from Hindsight Bias:

  1. Overconfidence: Expect individuals to display overconfidence in their ability to predict outcomes retrospectively.
  2. Memory Distortion: Anticipate that individuals may distort their memory of what they knew and believed prior to the event.
  3. Limited Accountability: In some cases, expect individuals to attribute responsibility for the outcome to themselves, even when they could not have predicted it.
  4. Challenges in Learning: Hindsight bias may hinder the ability to learn effectively from past experiences and improve future decision-making.

Long-Term Impact of Hindsight Bias:

  1. Decision Biases: Individuals who consistently succumb to hindsight bias may develop decision biases, affecting their ability to make sound judgments.
  2. Learning Hurdles: Over time, it can create hurdles in the learning process, as individuals may not fully appreciate the complexity and uncertainty of past situations.
  3. Accountability Challenges: Hindsight bias can lead to challenges in accountability and attribution of responsibility, affecting personal and organizational dynamics.
  4. Bias Mitigation: Learning to recognize and mitigate hindsight bias can lead to more realistic assessments of past events and better decision-making over the long term.

Examples of Hindsight Bias:

  • Investing: An investor purchases shares of a company based on their analysis and research, and the stock price subsequently rises, resulting in a profitable trade. The investor may claim that they accurately predicted the price increase and may feel overconfident in their abilities. However, in reality, the stock’s performance could have been influenced by various unpredictable factors, and the investor’s prediction might have been based on incomplete or biased information.
  • Sports Predictions: A sports fan confidently predicts the outcome of a match before it begins and is proven correct. They might exclaim, “I knew it all along!” However, there were various uncertain factors at play during the game, and the actual result was not as predictable as the fan’s post-event confidence suggests.
  • Marketing Campaigns: A marketing team launches a new advertising campaign that turns out to be highly successful, generating a significant increase in sales. Afterward, team members may claim they knew it would be a hit, attributing the success to their expertise and strategy. In reality, marketing success can be influenced by a combination of factors, including timing, market conditions, and consumer behavior, which may not have been entirely predictable beforehand.
  • Financial Crisis: In the aftermath of a financial crisis, economists and analysts may claim they saw the warning signs and predicted the market downturn. However, many experts failed to foresee the full extent of the crisis or its long-term impact, as it was a complex interplay of various economic, regulatory, and behavioral factors.
  • Historical Events: Looking back at historical events like wars or political decisions, people may claim that they would have made different choices if they were in power at that time. They might say, “I knew it was a mistake from the beginning.” However, historical events involve complex factors and uncertainties, and the decisions made at the time were often based on the information available then.
  • Product Development: A product development team introduces a new product to the market, and it becomes a huge success. Team members may boast that they knew the product would be a game-changer all along. However, product success often depends on market reception, consumer preferences, and competitor actions, which are difficult to predict accurately beforehand.
  • Startup Success: Entrepreneurs who successfully launch a startup may look back and claim they knew their business idea would be a massive success. They might downplay the uncertainty and risks involved in entrepreneurship, forgetting the challenges they faced along the way.
  • Job Interviews: After being hired for a job, a candidate may believe they aced the interview and that it was obvious they were the best choice. In reality, the interview process is often subjective, and other candidates may have had equally strong qualifications.
  • Real Estate Investment: A real estate investor buys a property and later sees its value increase significantly. They might say they had a “gut feeling” about the investment’s success, neglecting to consider that real estate markets can be influenced by unpredictable factors.
  • Marketing Analytics: A marketing analyst reviews the performance of a recent campaign and claims they accurately predicted the campaign’s success. However, marketing results can be influenced by numerous external variables, making precise predictions challenging.
  • Product Recalls: When a product is recalled due to safety concerns, consumers may say they always knew the product was dangerous. This hindsight bias can overshadow the fact that the potential risks were not apparent to everyone before the recall.
  • Supply Chain Management: In the aftermath of a supply chain disruption, supply chain managers may state they anticipated the disruption and had contingency plans in place. However, supply chain disruptions are often unexpected events that require agile responses.
  • Stock Market Crashes: Following a stock market crash, some investors claim they saw it coming and had already sold their holdings. Predicting market crashes accurately is notoriously difficult, and many investors are caught off guard.
  • Customer Service: A business manager may attribute a decrease in customer complaints to recent changes in customer service practices, claiming they always knew those changes would work. However, customer satisfaction can be influenced by various factors, making it challenging to predict outcomes accurately.
  • Mergers and Acquisitions: After a merger or acquisition leads to improved company performance, executives may say they had complete confidence in the deal from the beginning. In reality, such transactions involve substantial risks and uncertainties.
  • Advertising Effectiveness: When a brand’s ad campaign yields positive results, marketers may assert they were confident it would succeed. Effective advertising outcomes often depend on consumer behavior, which is difficult to predict precisely.
  • Project Management: A project manager might look back on a successful project and claim they knew the project plan was flawless. However, project success often requires adaptability to unexpected challenges.
  • Investment Diversification: An investor who diversifies their portfolio and avoids significant losses during a market downturn may claim they always had a well-diversified strategy. The effectiveness of diversification can be challenged during periods of extreme market volatility.
  • Competitive Strategy: When a company’s strategic shift leads to increased market share, executives may assert they foresaw the move’s success. Market dynamics and competitive strategies are subject to change, making long-term predictions uncertain.

Key takeaways

  • Hindsight bias is the tendency for an individual to convince themselves that they accurately predicted an event before it happened. The phenomenon causes overconfidence and the individual becomes less critical of their decisions as a result.
  • Hindsight bias is caused by three variables, or inputs. These include cognitive inputs, motivational inputs, and metacognitive inputs.
  • In business, hindsight bias can at least partly explain the behavior of investors and traders. The effect also occurs during sales and marketing decision-making and in the accounting industry.

Key Highlights

  • Hindsight Bias Definition: Hindsight bias is the tendency for individuals to perceive past events as more predictable than they actually were. After an event occurs, people often believe that they knew the outcome all along, even if their predictions were uncertain before the event took place.
  • “I Knew It All Along” Phenomenon: This bias is sometimes referred to as the “I knew it all along” phenomenon because individuals tend to retroactively believe that they had accurate foresight about an event’s outcome, even when they didn’t.
  • Overconfidence and Decision-making: Hindsight bias can lead to overconfidence in one’s decision-making abilities. When people believe they accurately predicted an event, they become less critical of their choices and actions, which can ultimately result in poor decision-making.
  • Linear Perception of the Past: Events from the past often seem to follow a linear logic, making it appear as though certain outcomes were inevitable. This perception can make individuals believe that they could have predicted those outcomes beforehand.
  • Complex Present: In contrast to the linear perception of the past, the present is complex and influenced by multiple factors. Predicting outcomes accurately in real-time is much more challenging due to the various variables and uncertainties at play.
  • Correlation vs. Causation: People often confuse correlation (related events occurring together) with causation (one event causing another). This can lead to misinterpretations of the past and incorrect predictions about future events.
  • Causes of Hindsight Bias: Hindsight bias is caused by three main factors: cognitive inputs (distorted or fabricated memories), motivational inputs (belief in a predictable world), and metacognitive inputs (explaining event outcomes).
  • Hindsight Bias in Business: Hindsight bias is observed in various business scenarios, such as investing, marketing and sales, and accounting. It can lead to inaccurate attributions of success and failure, impacting decision-making and accountability.
  • Examples of Hindsight Bias: Examples of hindsight bias include investors claiming they accurately predicted market movements, sports fans believing they foresaw game outcomes, and professionals attributing success to their expertise after a positive outcome.

Related FrameworksDescriptionWhen to Apply
Outcome Bias– Occurs when individuals judge the quality of a decision based on the outcome rather than the decision-making process itself. Outcome Bias can lead to attributing success to skill rather than luck and vice versa.– When evaluating past decisions or assessing risk. – Recognizing the importance of evaluating decisions based on the quality of information and reasoning available at the time, rather than solely on the outcome.
Counterfactual Thinking– Involves imagining alternative outcomes or scenarios that could have occurred but did not. Counterfactual Thinking influences perceptions of causality, responsibility, and regret.– When reflecting on past events or decision-making processes. – Considering how different choices or actions might have led to alternative outcomes and what lessons can be learned from these reflections.
Monday Morning Quarterbacking– Refers to the phenomenon of critiquing or second-guessing past decisions or actions with the benefit of hindsight. Monday Morning Quarterbacking can overlook the uncertainty and constraints present at the time of decision-making.– When reviewing past decisions or analyzing historical events. – Acknowledging the limitations of hindsight and considering the context and information available at the time of decision-making.
Creeping Normality– Describes the gradual acceptance of a situation or change over time, leading individuals to overlook or downplay its significance. Creeping Normality can result in complacency or failure to recognize warning signs.– When monitoring trends or changes in complex systems or environments. – Remaining vigilant to detect and address emerging issues or trends before they become entrenched or escalate.
Historical Neglect– Refers to the tendency to underestimate the impact or significance of past events or decisions due to a lack of attention or appreciation for historical context. Historical Neglect can lead to repeating past mistakes or overlooking valuable lessons.– When analyzing historical events or decision-making processes. – Recognizing the importance of understanding historical context and learning from past experiences to inform future actions and decisions.
Cognitive Dissonance– Refers to the psychological discomfort individuals experience when their beliefs or attitudes conflict with their actions or new information. Cognitive Dissonance can lead to rationalizing past decisions or discounting contradictory evidence.– When encountering conflicting information or making decisions that challenge existing beliefs. – Recognizing cognitive dissonance as a factor influencing attitudes, behaviors, and decision-making processes.
Memory Distortion– Involves inaccuracies or biases in the recollection of past events or experiences, influenced by factors such as emotions, expectations, and social influences. Memory Distortion can contribute to hindsight bias by distorting perceptions of past events.– When reflecting on past experiences or events. – Being aware of the fallibility of memory and considering how biases and distortions may affect recollections and interpretations of past events.
Overconfidence Bias– Reflects individuals’ tendency to overestimate their own abilities, knowledge, or judgment, leading to excessive confidence in decision-making. Overconfidence Bias can result in errors in judgment and decision outcomes.– When assessing risks or making predictions about future outcomes. – Acknowledging personal limitations and seeking objective feedback and information to temper overconfidence and improve decision quality.
Confirmation Bias– Occurs when individuals seek, interpret, or recall information in a way that confirms their preexisting beliefs or hypotheses, while disregarding contradictory evidence. Confirmation Bias can lead to skewed perceptions and flawed decision-making.– When analyzing data or evaluating evidence in research or decision-making processes. – Implementing strategies to mitigate confirmation bias by considering alternative perspectives and evidence.
Illusion of Control– Refers to the tendency for individuals to overestimate their ability to control or influence outcomes, particularly in situations with high uncertainty or randomness. The Illusion of Control can lead to unwarranted confidence and risk-taking behavior.– When assessing risks or making decisions in uncertain or probabilistic environments. – Recognizing the limits of personal control and considering probabilistic outcomes and external factors beyond individual influence.

Connected Thinking Frameworks

Convergent vs. Divergent Thinking

convergent-vs-divergent-thinking
Convergent thinking occurs when the solution to a problem can be found by applying established rules and logical reasoning. Whereas divergent thinking is an unstructured problem-solving method where participants are encouraged to develop many innovative ideas or solutions to a given problem. Where convergent thinking might work for larger, mature organizations where divergent thinking is more suited for startups and innovative companies.

Critical Thinking

critical-thinking
Critical thinking involves analyzing observations, facts, evidence, and arguments to form a judgment about what someone reads, hears, says, or writes.

Biases

biases
The concept of cognitive biases was introduced and popularized by the work of Amos Tversky and Daniel Kahneman in 1972. Biases are seen as systematic errors and flaws that make humans deviate from the standards of rationality, thus making us inept at making good decisions under uncertainty.

Second-Order Thinking

second-order-thinking
Second-order thinking is a means of assessing the implications of our decisions by considering future consequences. Second-order thinking is a mental model that considers all future possibilities. It encourages individuals to think outside of the box so that they can prepare for every and eventuality. It also discourages the tendency for individuals to default to the most obvious choice.

Lateral Thinking

lateral-thinking
Lateral thinking is a business strategy that involves approaching a problem from a different direction. The strategy attempts to remove traditionally formulaic and routine approaches to problem-solving by advocating creative thinking, therefore finding unconventional ways to solve a known problem. This sort of non-linear approach to problem-solving, can at times, create a big impact.

Bounded Rationality

bounded-rationality
Bounded rationality is a concept attributed to Herbert Simon, an economist and political scientist interested in decision-making and how we make decisions in the real world. In fact, he believed that rather than optimizing (which was the mainstream view in the past decades) humans follow what he called satisficing.

Dunning-Kruger Effect

dunning-kruger-effect
The Dunning-Kruger effect describes a cognitive bias where people with low ability in a task overestimate their ability to perform that task well. Consumers or businesses that do not possess the requisite knowledge make bad decisions. What’s more, knowledge gaps prevent the person or business from seeing their mistakes.

Occam’s Razor

occams-razor
Occam’s Razor states that one should not increase (beyond reason) the number of entities required to explain anything. All things being equal, the simplest solution is often the best one. The principle is attributed to 14th-century English theologian William of Ockham.

Lindy Effect

lindy-effect
The Lindy Effect is a theory about the ageing of non-perishable things, like technology or ideas. Popularized by author Nicholas Nassim Taleb, the Lindy Effect states that non-perishable things like technology age – linearly – in reverse. Therefore, the older an idea or a technology, the same will be its life expectancy.

Antifragility

antifragility
Antifragility was first coined as a term by author, and options trader Nassim Nicholas Taleb. Antifragility is a characteristic of systems that thrive as a result of stressors, volatility, and randomness. Therefore, Antifragile is the opposite of fragile. Where a fragile thing breaks up to volatility; a robust thing resists volatility. An antifragile thing gets stronger from volatility (provided the level of stressors and randomness doesn’t pass a certain threshold).

Systems Thinking

systems-thinking
Systems thinking is a holistic means of investigating the factors and interactions that could contribute to a potential outcome. It is about thinking non-linearly, and understanding the second-order consequences of actions and input into the system.

Vertical Thinking

vertical-thinking
Vertical thinking, on the other hand, is a problem-solving approach that favors a selective, analytical, structured, and sequential mindset. The focus of vertical thinking is to arrive at a reasoned, defined solution.

Maslow’s Hammer

einstellung-effect
Maslow’s Hammer, otherwise known as the law of the instrument or the Einstellung effect, is a cognitive bias causing an over-reliance on a familiar tool. This can be expressed as the tendency to overuse a known tool (perhaps a hammer) to solve issues that might require a different tool. This problem is persistent in the business world where perhaps known tools or frameworks might be used in the wrong context (like business plans used as planning tools instead of only investors’ pitches).

Peter Principle

peter-principle
The Peter Principle was first described by Canadian sociologist Lawrence J. Peter in his 1969 book The Peter Principle. The Peter Principle states that people are continually promoted within an organization until they reach their level of incompetence.

Straw Man Fallacy

straw-man-fallacy
The straw man fallacy describes an argument that misrepresents an opponent’s stance to make rebuttal more convenient. The straw man fallacy is a type of informal logical fallacy, defined as a flaw in the structure of an argument that renders it invalid.

Streisand Effect

streisand-effect
The Streisand Effect is a paradoxical phenomenon where the act of suppressing information to reduce visibility causes it to become more visible. In 2003, Streisand attempted to suppress aerial photographs of her Californian home by suing photographer Kenneth Adelman for an invasion of privacy. Adelman, who Streisand assumed was paparazzi, was instead taking photographs to document and study coastal erosion. In her quest for more privacy, Streisand’s efforts had the opposite effect.

Heuristic

heuristic
As highlighted by German psychologist Gerd Gigerenzer in the paper “Heuristic Decision Making,” the term heuristic is of Greek origin, meaning “serving to find out or discover.” More precisely, a heuristic is a fast and accurate way to make decisions in the real world, which is driven by uncertainty.

Recognition Heuristic

recognition-heuristic
The recognition heuristic is a psychological model of judgment and decision making. It is part of a suite of simple and economical heuristics proposed by psychologists Daniel Goldstein and Gerd Gigerenzer. The recognition heuristic argues that inferences are made about an object based on whether it is recognized or not.

Representativeness Heuristic

representativeness-heuristic
The representativeness heuristic was first described by psychologists Daniel Kahneman and Amos Tversky. The representativeness heuristic judges the probability of an event according to the degree to which that event resembles a broader class. When queried, most will choose the first option because the description of John matches the stereotype we may hold for an archaeologist.

Take-The-Best Heuristic

take-the-best-heuristic
The take-the-best heuristic is a decision-making shortcut that helps an individual choose between several alternatives. The take-the-best (TTB) heuristic decides between two or more alternatives based on a single good attribute, otherwise known as a cue. In the process, less desirable attributes are ignored.

Bundling Bias

bundling-bias
The bundling bias is a cognitive bias in e-commerce where a consumer tends not to use all of the products bought as a group, or bundle. Bundling occurs when individual products or services are sold together as a bundle. Common examples are tickets and experiences. The bundling bias dictates that consumers are less likely to use each item in the bundle. This means that the value of the bundle and indeed the value of each item in the bundle is decreased.

Barnum Effect

barnum-effect
The Barnum Effect is a cognitive bias where individuals believe that generic information – which applies to most people – is specifically tailored for themselves.

First-Principles Thinking

first-principles-thinking
First-principles thinking – sometimes called reasoning from first principles – is used to reverse-engineer complex problems and encourage creativity. It involves breaking down problems into basic elements and reassembling them from the ground up. Elon Musk is among the strongest proponents of this way of thinking.

Ladder Of Inference

ladder-of-inference
The ladder of inference is a conscious or subconscious thinking process where an individual moves from a fact to a decision or action. The ladder of inference was created by academic Chris Argyris to illustrate how people form and then use mental models to make decisions.

Goodhart’s Law

goodharts-law
Goodhart’s Law is named after British monetary policy theorist and economist Charles Goodhart. Speaking at a conference in Sydney in 1975, Goodhart said that “any observed statistical regularity will tend to collapse once pressure is placed upon it for control purposes.” Goodhart’s Law states that when a measure becomes a target, it ceases to be a good measure.

Six Thinking Hats Model

six-thinking-hats-model
The Six Thinking Hats model was created by psychologist Edward de Bono in 1986, who noted that personality type was a key driver of how people approached problem-solving. For example, optimists view situations differently from pessimists. Analytical individuals may generate ideas that a more emotional person would not, and vice versa.

Mandela Effect

mandela-effect
The Mandela effect is a phenomenon where a large group of people remembers an event differently from how it occurred. The Mandela effect was first described in relation to Fiona Broome, who believed that former South African President Nelson Mandela died in prison during the 1980s. While Mandela was released from prison in 1990 and died 23 years later, Broome remembered news coverage of his death in prison and even a speech from his widow. Of course, neither event occurred in reality. But Broome was later to discover that she was not the only one with the same recollection of events.

Crowding-Out Effect

crowding-out-effect
The crowding-out effect occurs when public sector spending reduces spending in the private sector.

Bandwagon Effect

bandwagon-effect
The bandwagon effect tells us that the more a belief or idea has been adopted by more people within a group, the more the individual adoption of that idea might increase within the same group. This is the psychological effect that leads to herd mentality. What in marketing can be associated with social proof.

Moore’s Law

moores-law
Moore’s law states that the number of transistors on a microchip doubles approximately every two years. This observation was made by Intel co-founder Gordon Moore in 1965 and it become a guiding principle for the semiconductor industry and has had far-reaching implications for technology as a whole.

Disruptive Innovation

disruptive-innovation
Disruptive innovation as a term was first described by Clayton M. Christensen, an American academic and business consultant whom The Economist called “the most influential management thinker of his time.” Disruptive innovation describes the process by which a product or service takes hold at the bottom of a market and eventually displaces established competitors, products, firms, or alliances.

Value Migration

value-migration
Value migration was first described by author Adrian Slywotzky in his 1996 book Value Migration – How to Think Several Moves Ahead of the Competition. Value migration is the transferal of value-creating forces from outdated business models to something better able to satisfy consumer demands.

Bye-Now Effect

bye-now-effect
The bye-now effect describes the tendency for consumers to think of the word “buy” when they read the word “bye”. In a study that tracked diners at a name-your-own-price restaurant, each diner was asked to read one of two phrases before ordering their meal. The first phrase, “so long”, resulted in diners paying an average of $32 per meal. But when diners recited the phrase “bye bye” before ordering, the average price per meal rose to $45.

Groupthink

groupthink
Groupthink occurs when well-intentioned individuals make non-optimal or irrational decisions based on a belief that dissent is impossible or on a motivation to conform. Groupthink occurs when members of a group reach a consensus without critical reasoning or evaluation of the alternatives and their consequences.

Stereotyping

stereotyping
A stereotype is a fixed and over-generalized belief about a particular group or class of people. These beliefs are based on the false assumption that certain characteristics are common to every individual residing in that group. Many stereotypes have a long and sometimes controversial history and are a direct consequence of various political, social, or economic events. Stereotyping is the process of making assumptions about a person or group of people based on various attributes, including gender, race, religion, or physical traits.

Murphy’s Law

murphys-law
Murphy’s Law states that if anything can go wrong, it will go wrong. Murphy’s Law was named after aerospace engineer Edward A. Murphy. During his time working at Edwards Air Force Base in 1949, Murphy cursed a technician who had improperly wired an electrical component and said, “If there is any way to do it wrong, he’ll find it.”

Law of Unintended Consequences

law-of-unintended-consequences
The law of unintended consequences was first mentioned by British philosopher John Locke when writing to parliament about the unintended effects of interest rate rises. However, it was popularized in 1936 by American sociologist Robert K. Merton who looked at unexpected, unanticipated, and unintended consequences and their impact on society.

Fundamental Attribution Error

fundamental-attribution-error
Fundamental attribution error is a bias people display when judging the behavior of others. The tendency is to over-emphasize personal characteristics and under-emphasize environmental and situational factors.

Outcome Bias

outcome-bias
Outcome bias describes a tendency to evaluate a decision based on its outcome and not on the process by which the decision was reached. In other words, the quality of a decision is only determined once the outcome is known. Outcome bias occurs when a decision is based on the outcome of previous events without regard for how those events developed.

Hindsight Bias

hindsight-bias
Hindsight bias is the tendency for people to perceive past events as more predictable than they actually were. The result of a presidential election, for example, seems more obvious when the winner is announced. The same can also be said for the avid sports fan who predicted the correct outcome of a match regardless of whether their team won or lost. Hindsight bias, therefore, is the tendency for an individual to convince themselves that they accurately predicted an event before it happened.

Read Next: BiasesBounded RationalityMandela EffectDunning-Kruger EffectLindy EffectCrowding Out EffectBandwagon Effect.

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