Value migration was first described by author Adrian Slywotzky in his 1996 book Value Migration – How to Think Several Moves Ahead of the Competition. Value migration is the transferal of value-creating forces from outdated business models to something better able to satisfy consumer demands.
Understanding value migration
In marketing, value migration describes the flow of economic value from obsolete business models to models better suited to satisfying consumer priorities.
Value flows in three ways:
Between industries
For example, in-flight entertainment (IFE) transfers value from the airline industry to the entertainment industry.
In India, the value of the rail industry as an affordable means of transport has shifted to the airline industry.
Between companies
For photographers, value is transferred from Adobe Lightroom to Adobe Photoshop during a processing workflow.
Between business designs within a company
A popular example is the transferring of value from IBM mainframe computers to IBM PCs with system integration.
In recent decades, telecom service providers have also seen value migrate from voice to data.
While every organization seeks to satisfy the end-user, Slywotzky argued that the factors determining value are constantly changing.
Therefore, the business that can predict value migration ahead of time is the business that can gain a competitive advantage.
The three stages of value migration
Generally speaking, value migration has three distinct stages:
Value inflow
In the first stage, a company or industry captures value from another company or industry due to a superior value proposition.
The profit margin or market share of the entity expands.
Stability
Growth rates moderate as competitive equilibrium is established. Market share and margins remain stable.
Value outflow
At some point, value begins to migrate toward companies meeting evolving consumer needs.
The original company or industry experiences a decline in market share with contracting margins and a reversal in growth.
Anticipating value migration
In the introduction, we noted that competitive advantage could be secured by the early identification of value migration.
This can be anticipated in several ways:
Understanding the customer
Are there observable shifts in the composition of the target audience?
Are customer priorities changing due to regulation, increased purchasing power, or technological innovation?
Indeed, are customers becoming more powerful or discerning?
Understanding the business design
The organization should understand how flexible its business design is.
In other words, can it serve different customer priorities?
Does it have the ability to provide value for both the customer and the company?
What are the chances the design will become obsolete?
Avoiding commoditization
How can the business avoid a scenario where its goods or services become devalued commodities?
Building a strong brand and avoiding heavy, bulk discounting is a good place to start.
But commoditized products are often the result of rigid, undifferentiated business design.
In this case, the business must revitalize its product offering with a focus on delivering higher value.
Key takeaways
- Value migration describes the migration of value from outdated business models to those which are better able to satisfy consumer priorities.
- Value migration occurs in three ways: between industries, between companies, and between business designs within the same organization.
- Anticipating value migration is the key to maintaining or securing a competitive advantage. A deep understanding of the customer and business design reduces the odds that a product becomes devalued through commoditization.
Key Highlights
- Definition and Origin: Disruptive innovation was termed by Clayton M. Christensen. It’s a process wherein a product or service starts at the lower end of the market and eventually displaces established competitors. Christensen is an influential management thinker known for this concept.
- Types of Technologies: Christensen classified technologies into sustainable and disruptive categories. Sustainable technologies improve performance predictably, while disruptive technologies are less predictable and can reshape industry dynamics.
- Process of Disruption: Disruptive innovation occurs as a product gains traction in the lower market segment. It’s often more accessible and affordable compared to existing sophisticated products.
- Not Breakthrough Technologies: Disruptive innovations differ from breakthrough technologies. Instead of making great products even better, they focus on making products or services more affordable and accessible.
- Causes of Disruption: Companies often innovate faster than customer needs evolve. This can lead to products becoming too advanced or expensive for the majority, opening up opportunities for disruptive innovators to cater to the underserved lower market.
- Ingredients for Disruption: Three crucial factors for a new company to be a disruptive innovator:
- Enabling Technology: A transformative technology that changes how consumers operate.
- Coherent Value Network: All stakeholders, including suppliers and partners, should benefit from the technology.
- Innovative Business Model: A model targeting the lower market with affordable and user-friendly solutions.
- Examples of Disruption:
- Academia: Wikipedia’s free digital encyclopedia displaced Encyclopedia Britannica.
- Media Entertainment: Netflix disrupted Blockbuster by embracing streaming trends.
- Photography: Digital cameras displaced Kodak’s film dominance.
- Transportation: Concorde faced retirement due to costs, while affordable private jets became alternatives.
What are the three types of value migration?
The three main types of value migration comprise:
What are the three stages of value migration?
The three stages of value migration comprise:
How can you prevent value migration?
There are several factors affecting value migration, and some fo the ways you can avoid that are:
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