Amazon is a consumer e-commerce platform with a diversified business model spanning across e-commerce, cloud, advertising, streaming, and more. Over the years, Amazon acquired several companies. As it operates across several industries, Amazon has a wide range of competitors across each of those industries. For instance, Amazon’s E-commerce competes with Shopify, Wix, Google, Etsy, eBay, and BigCommerce.
|Competitor||Description||Key Insights||Competitive Overlap||Differentiation|
|Walmart||A multinational retail corporation with both physical stores and an e-commerce presence, offering a wide range of products.||Walmart’s extensive retail network and e-commerce platform make it a direct competitor to Amazon.||Both offer a vast range of products and compete in online retail.||Walmart’s physical presence, in-store pickup options, and pricing strategies.|
|eBay||An online marketplace that allows users to buy and sell a wide range of products, including new and used items, through auctions and fixed-price listings.||eBay’s user-to-user selling model overlaps with Amazon’s third-party seller platform.||Both facilitate online buying and selling, with eBay’s auction-style listings as a differentiator.||eBay’s auction-style listings, collectibles, and unique items.|
|Alibaba||A Chinese multinational conglomerate specializing in e-commerce, retail, internet, and technology. It operates various online marketplaces, including Alibaba.com, Taobao, and Tmall.||Alibaba’s diverse ecosystem includes B2B and B2C marketplaces and competes with Amazon on a global scale.||Both are global e-commerce giants, but Alibaba primarily targets the Chinese market.||Alibaba’s strong presence in China, global reach, and B2B focus.|
|Target||A retail corporation with a mix of physical stores and an e-commerce platform, offering a wide array of products, including clothing, electronics, and groceries.||Target’s omnichannel strategy combines physical and online retail, directly competing with Amazon.||Both offer a wide range of products and have both physical and online retail presence.||Target’s physical stores, in-store pickup options, and exclusive partnerships.|
|Shopify||An e-commerce platform that enables businesses to set up their own online stores. Shopify indirectly competes with Amazon by providing businesses with the tools to establish their e-commerce presence.||Shopify’s platform empowers businesses to compete with Amazon by creating their online stores.||Both play roles in the e-commerce ecosystem, but Shopify enables businesses to operate independently.||Shopify’s focus on enabling businesses to build their brands and websites.|
|Netflix||A subscription-based streaming service for movies and television series. While not a direct retail competitor, Amazon Prime Video competes with Netflix in the streaming content space.||Amazon Prime Video competes with Netflix in the streaming content industry.||Both offer streaming content, but their primary focus differs, with Amazon’s broader e-commerce ecosystem.||Netflix’s focus on streaming entertainment content.|
|A multinational technology company that operates a search engine, online advertising services, and offers Google Shopping for product searches.||Google Shopping competes with Amazon as a product search and advertising platform.||Both offer product search and advertising services, with Google’s primary focus on search.||Google’s search engine dominance and advertising services.|
|Best Buy||An electronics retailer with both physical stores and an online presence, specializing in consumer electronics, appliances, and services.||Best Buy competes with Amazon in the consumer electronics and appliances market.||Both offer consumer electronics, but Best Buy has a strong physical presence.||Best Buy’s in-store customer experience and technical services.|
|Rakuten||A Japanese e-commerce and online retail company that operates a global online marketplace similar to Amazon.||Rakuten’s marketplace competes with Amazon in various regions, offering products and services worldwide.||Both operate global online marketplaces, but Rakuten has a significant presence in Japan.||Rakuten’s Japanese roots and global marketplace approach.|
|Zalando||A European e-commerce company specializing in fashion and clothing, competing with Amazon’s fashion retail segment.||Zalando competes with Amazon in the European fashion e-commerce market.||Both offer fashion and clothing products, but Zalando’s primary focus is on fashion.||Zalando’s European presence and fashion-oriented platform.|
How to analyze a company with tentacles across many industries
Analyzing a company can be done from several perspectives. For a diversified business model, like Amazon, things can get even more complicated. Indeed, over the years, Amazon started with a simple use case (books), and it expanded in all directions on online commerce. At the same time, over the years, Amazon also bought several companies,
Amazon expanded in several verticals, and for each vertical, we can identify different competitors:
- E-commerce (Amazon.com): Shopify, Wix, Google, Etsy, eBay, BigCommerce.
- Physical retail (Whole Foods): Target, Walmart, BestBuy, The Home Depot, Costco, Walgreens, Kroger, Trader Joe’s.
- Last-mile delivery: Flipkart, Instacart, Doordash.
- Streaming (Prime): Netflix, Spotify, YouTube (Google), Disney+, Hulu, HBO.
- Cloud (Amazon AWS): Microsoft, Google, IBM.
- Digital advertising: Google, YouTube, Facebook (Instagram), Bing (Microsoft), Twitter, Pinterest.
We could expand the analysis further if we were to zoom further from the perspective of all of Amazon’s subsidiaries.
- Shopify: A popular e-commerce platform for businesses of all sizes, offering customizable online stores and a range of tools.
- Wix: Website builder that also enables e-commerce functionality, catering to individuals and small businesses.
- Google: Through Google Shopping, it provides a platform for product listings and comparison shopping.
- Etsy: A marketplace focused on handmade and unique products, appealing to a niche audience.
- eBay: A well-known online auction and shopping platform, facilitating both new and used product sales.
- BigCommerce: Offers e-commerce solutions with customizable storefronts, suited for mid-sized businesses.
- Target: A large retail chain offering a wide range of products, including groceries, clothing, and electronics.
- Walmart: One of the world’s largest retail corporations, known for its extensive product selection and low prices.
- Best Buy: Specializes in consumer electronics and appliances, with both physical stores and online presence.
- The Home Depot: Focuses on home improvement products and services, catering to DIY enthusiasts.
- Costco: A membership-based warehouse club offering bulk purchases and a variety of products.
- Walgreens: A pharmacy retail chain that also sells health and wellness products.
- Flipkart: An Indian e-commerce company offering a wide range of products and delivery services.
- Instacart: An on-demand grocery delivery and pickup service, partnering with various retailers.
- Doordash: A food delivery platform connecting customers with local restaurants and eateries.
- Netflix: A leading subscription-based streaming service known for its original content and extensive library.
- Spotify: Offers a vast music library with both free and premium subscription options.
- YouTube (Google): The world’s largest video-sharing platform, offering a mix of user-generated and professional content.
- Disney+: Disney’s streaming service featuring its iconic movies, TV shows, and original content.
- Hulu: Provides a variety of on-demand streaming options, including current TV episodes and original content.
- HBO: Offers premium content including original series, movies, and documentaries.
- Microsoft (Azure): A major cloud services provider offering a wide range of solutions, including infrastructure and software.
- Google Cloud: Google’s cloud computing platform providing storage, data analytics, and machine learning services.
- IBM Cloud: Offers a suite of cloud computing solutions, including AI and analytics services.
- Google: Dominant in online advertising with search and display ads, along with YouTube advertising.
- YouTube: Offers video advertising and monetization options for content creators.
- Facebook (Instagram): A major player in social media advertising, with a focus on targeted ads.
- Bing (Microsoft): Provides search and display advertising services as an alternative to Google.
- Twitter: Offers advertising opportunities through promoted tweets and trends.
- Pinterest: Known for visual discovery and shopping, offering advertising options for brands.
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