Doublespeak

Doublespeak

Doublespeak is a concept that originated from George Orwell’s dystopian novel “1984,” and it refers to the deliberate use of language to distort, manipulate, or deceive. It involves the use of euphemisms, jargon, obfuscation, or other linguistic techniques to obscure the true meaning of words or phrases, often for political, bureaucratic, or corporate purposes. Doublespeak can be employed to downplay negative information, avoid accountability, or create a false sense of reality.

Origins of Doublespeak

George Orwell’s “1984”

The term “doublespeak” was popularized by George Orwell in his novel “1984,” published in 1949. In the novel, the authoritarian regime of Big Brother employs doublespeak as a tool of propaganda and thought control. Doublespeak is used to manipulate the citizens of Oceania into accepting the regime’s policies and ideologies.

Orwell’s Insights

George Orwell’s work highlighted the power of language to shape thought and perception. He understood that the distortion of language could be a potent instrument for those in authority to control the narrative and maintain their dominance.

Characteristics of Doublespeak

Euphemisms

Euphemisms involve the use of mild or positive language to describe something that is negative, unpleasant, or controversial. For example, using “collateral damage” to refer to civilian casualties in war is a form of euphemistic doublespeak.

Jargon and Technical Language

Doublespeak often employs technical language or jargon that is specific to a particular field or industry. This can make communication inaccessible to those outside the field and obscure the true meaning of a message.

Obfuscation

Obfuscation involves intentionally making language confusing or difficult to understand. It can include convoluted sentence structures, excessive use of passive voice, or the deliberate omission of key information.

Vagueness

Doublespeak may use vague or ambiguous language to avoid providing clear answers or specifics. This can be used to create a sense of uncertainty or to evade accountability.

Misleading Statistics

Using statistics in a way that distorts the truth is another form of doublespeak. This can include selectively presenting data, using percentages without context, or manipulating graphs and charts.

Political Rhetoric

Political doublespeak is common, with politicians using vague or emotionally charged language to appeal to their base or deflect criticism. Phrases like “freedom fighters” or “war on terror” can carry hidden agendas.

Examples of Doublespeak

Enhanced Interrogation Techniques

This euphemism was used to describe controversial interrogation methods, such as waterboarding and stress positions, employed by the U.S. government in the post-9/11 era.

Downsizing

When a company lays off employees to cut costs, they often use the term “downsizing” to make the action sound less harsh than it is.

Environmental Impact Statements

These reports, required by law in many countries, often use complex language and technical jargon to describe the potential harm caused by development projects. This can obscure the true extent of environmental damage.

Friendly Fire

A euphemism for when military personnel mistakenly injure or kill their comrades in the heat of battle. It downplays the tragic nature of the incident.

Preemptive Strike

This term has been used to justify military actions that attack another nation before they can allegedly attack you. It frames aggression as a defensive measure.

Enhanced Interrogation Techniques

This euphemism was used to describe controversial interrogation methods, such as waterboarding and stress positions, employed by the U.S. government in the post-9/11 era.

Critiques of Doublespeak

Obfuscation of Truth

One of the primary criticisms of doublespeak is that it obscures the truth and manipulates public perception. It can be used to downplay harmful actions or mislead the public.

Evasion of Accountability

Doublespeak can be employed to avoid accountability for one’s actions. By using vague language or shifting blame, individuals or organizations can deflect responsibility.

Manipulation of Consent

Doublespeak can be a tool for manipulating public consent. When the true nature of policies or actions is hidden behind euphemisms or obfuscation, people may unknowingly support harmful measures.

Threat to Democracy

In democratic societies, open and honest communication is essential. Doublespeak undermines this by eroding trust in institutions and fostering cynicism.

Impacts on Education

The prevalence of doublespeak can impact education by making it difficult for students to critically analyze information and think for themselves. It can discourage independent thought.

Contemporary Examples of Doublespeak

Alternative Facts

The phrase “alternative facts” gained notoriety when it was used by a White House spokesperson to defend disputed claims about the attendance at President Trump’s inauguration. It was seen as a way to cast doubt on objective reality.

Climate Change Denial

Some climate change deniers employ doublespeak by referring to climate change as a “hoax” or “natural variability” to downplay the impact of human activity on the climate.

Marketing and Advertising

Advertisers often use doublespeak to create favorable impressions of products or services. For example, “all-natural” might be used to imply health benefits, even if the product contains harmful ingredients.

Political Campaigns

During election campaigns, politicians may use doublespeak to appeal to various demographics without committing to specific policies. Phrases like “hope and change” or “America first” can be vague yet emotionally charged.

Corporate Language

Corporations may use doublespeak in their public relations efforts. For example, a company facing allegations of environmental harm might emphasize its commitment to “sustainability” without concrete actions.

The Role of Doublespeak in Society

Manipulating Public Opinion

Doublespeak is often used to manipulate public opinion and control narratives. It allows those in power to shape how events and policies are perceived by the public.

Maintaining Control

Totalitarian regimes have historically relied on doublespeak to maintain control and suppress dissent. By controlling the narrative, they can suppress opposition and maintain power.

Undermining Trust

Doublespeak erodes trust in institutions and authority figures. When people perceive that language is being used to deceive or manipulate, they become more skeptical of official statements.

Challenging Doublespeak

Challenging doublespeak requires critical thinking, media literacy, and a commitment to transparency and honesty in communication. Recognizing and exposing doublespeak is a step toward holding those who use it accountable.

Resisting Manipulation

Individuals and organizations can resist the influence of doublespeak by seeking out reliable information sources, fact-checking claims, and demanding transparency from those in power.

Conclusion

Doublespeak is a pervasive and concerning phenomenon in contemporary communication. It involves the use of language to distort, manipulate, or deceive for political, corporate, or bureaucratic purposes. While doublespeak has been employed throughout history, its prevalence in modern society has been amplified by the media, advertising, and political discourse. Recognizing and critiquing doublespeak is essential for maintaining open and honest communication, upholding democratic values, and promoting transparency and accountability in public discourse.

Key Highlights:

  • Definition and Origins: Doublespeak, originating from George Orwell’s novel “1984,” refers to the deliberate use of language to distort, manipulate, or deceive. It was popularized by Orwell as a tool of propaganda and thought control in authoritarian regimes.
  • Characteristics: Doublespeak includes euphemisms, jargon, obfuscation, vagueness, misleading statistics, and political rhetoric. These linguistic techniques obscure the true meaning of words or phrases, often for political, bureaucratic, or corporate purposes.
  • Examples: Examples of doublespeak include euphemisms like “enhanced interrogation techniques,” vague terms like “friendly fire,” and political rhetoric such as “preemptive strike.” These examples illustrate how language can be used to downplay negative information or avoid accountability.
  • Critiques: Doublespeak has been criticized for obfuscating the truth, evading accountability, manipulating consent, threatening democracy, and impacting education. It undermines trust in institutions and fosters cynicism in democratic societies.
  • Contemporary Examples: Contemporary examples of doublespeak include phrases like “alternative facts,” climate change denial rhetoric, marketing and advertising language, political campaign slogans, and corporate PR efforts. These examples highlight the prevalence of doublespeak in modern communication.
  • Role in Society: Doublespeak is used to manipulate public opinion, maintain control, and undermine trust in institutions. Recognizing and challenging doublespeak requires critical thinking, media literacy, and a commitment to transparency and honesty in communication.
  • Challenging Doublespeak: Individuals and organizations can resist the influence of doublespeak by seeking out reliable information sources, fact-checking claims, and demanding transparency from those in power. Exposing doublespeak is crucial for upholding democratic values and promoting accountability.
  • Conclusion: Doublespeak remains a pervasive phenomenon in contemporary communication, posing challenges to transparency and accountability in public discourse. Recognizing and critiquing doublespeak is essential for maintaining open and honest communication and upholding democratic values in society.
Related FrameworkDescriptionWhen to Apply
EuphemismEuphemism refers to the use of mild, indirect, or vague language to replace harsh, unpleasant, or sensitive terms. – In doublespeak, euphemisms are often used to disguise or soften the impact of negative or controversial ideas, actions, or situations. – By employing euphemisms, speakers can manipulate perception, avoid offense, or conceal the truth behind pleasant-sounding language.– When attempting to soften the impact of negative or controversial ideas, actions, or situations through the use of mild, indirect language. – Euphemisms can be effective in communication contexts where sensitivity, tact, or diplomacy is required, such as delivering difficult news, addressing sensitive topics, or discussing potentially offensive subjects in a more palatable manner.
JargonJargon refers to specialized vocabulary, terminology, or language used within specific professions, industries, or social groups. – In doublespeak, jargon can be employed to obscure meaning, exclude outsiders, or create an aura of expertise or authority. – By using jargon, speakers may intimidate or impress others while conveying information in a cryptic or convoluted manner.– When seeking to obscure meaning, exclude outsiders, or convey information in a cryptic or convoluted manner through the use of specialized vocabulary or terminology. – Jargon may be employed in professional contexts, technical fields, or specialized industries where communicating with insiders or demonstrating expertise is valued, but it can also lead to miscommunication or confusion when used excessively or inappropriately with individuals who are unfamiliar with the terminology.
Doublespeak in PoliticsDoublespeak in Politics refers to the deliberate use of ambiguous, misleading, or deceptive language by politicians, government officials, or political entities to manipulate public perception, control narratives, or obscure truth. – In political discourse, doublespeak can be used to deflect criticism, justify policies, or frame issues in a favorable light while concealing underlying motives or consequences. – By employing doublespeak tactics, political actors can influence public opinion, undermine dissent, or maintain power and authority.– When analyzing political discourse, speeches, or communications for instances of ambiguous, misleading, or deceptive language used to manipulate public perception or control narratives. – Doublespeak in politics is prevalent in election campaigns, policy debates, and government communications, making it essential for citizens, journalists, and policymakers to critically evaluate language use and discern the underlying motives or implications behind political rhetoric and messaging.
Doublespeak in AdvertisingDoublespeak in Advertising involves the strategic use of language, imagery, or messaging in marketing and advertising campaigns to influence consumer perceptions, promote products or services, and drive sales. – In advertising, doublespeak techniques such as puffery, glittering generalities, or weasel words may be used to create illusions of quality, desirability, or value while masking potential drawbacks or limitations. – By employing doublespeak tactics, advertisers can appeal to emotions, aspirations, or insecurities to persuade consumers and enhance brand appeal.– When analyzing advertising campaigns, slogans, or promotional materials for instances of language manipulation or deceptive messaging aimed at influencing consumer perceptions or behavior. – Doublespeak in advertising is widespread in various industries and marketing contexts, making it important for consumers to critically evaluate advertising claims, discern persuasive techniques, and make informed decisions about product purchases based on accurate information rather than deceptive or misleading messaging.
Propaganda TechniquesPropaganda Techniques encompass various methods used to manipulate public opinion, influence attitudes, or shape perceptions through biased or selective presentation of information. – In doublespeak, propaganda techniques such as appeal to emotion, loaded language, or cherry-picking data may be employed to sway opinions, rally support, or discredit opposing viewpoints. – By using propaganda tactics, propagandists can advance specific agendas, ideologies, or interests while controlling the flow of information and framing public discourse.– When examining persuasive communication strategies, media messages, or public relations campaigns for instances of biased or manipulative techniques aimed at influencing public opinion or shaping perceptions. – Propaganda techniques are pervasive in political campaigns, advertising, media narratives, and public relations efforts, making it critical for individuals to recognize and resist attempts at manipulation or persuasion that rely on selective presentation of information, emotional appeals, or misleading framing of issues.
Doublespeak in Corporate CommunicationDoublespeak in Corporate Communication involves the strategic use of language, rhetoric, or messaging by corporations, businesses, or organizations to manage public relations, control narratives, or protect corporate interests. – In corporate communication, doublespeak tactics such as spin, euphemism, or downplaying risks may be employed to influence investor perceptions, enhance brand reputation, or mitigate damage from negative publicity. – By using doublespeak techniques, corporations can shape public discourse, minimize accountability, or downplay controversies while projecting a positive image to stakeholders.– When analyzing corporate statements, press releases, or public relations campaigns for instances of language manipulation or deceptive messaging aimed at managing public perceptions, controlling narratives, or protecting corporate interests. – Doublespeak in corporate communication is prevalent in crisis management, reputation management, and stakeholder relations, making it essential for stakeholders, investors, and consumers to critically evaluate corporate messaging and discern the underlying motives or implications behind corporate rhetoric and communications.
Doublespeak in Media DiscourseDoublespeak in Media Discourse refers to the use of ambiguous, sensationalized, or misleading language by media outlets, journalists, or commentators to attract attention, shape narratives, or influence public opinion. – In media discourse, doublespeak tactics such as sensationalism, spin, or framing may be employed to sensationalize stories, distort facts, or advance particular agendas while maintaining the appearance of objectivity or impartiality. – By using doublespeak techniques, media entities can drive engagement, sway public opinion, or cater to specific audiences while controlling the narrative surrounding events or issues.– When analyzing news coverage, opinion pieces, or media narratives for instances of language manipulation or biased reporting aimed at influencing public opinion or shaping discourse. – Doublespeak in media discourse is prevalent in journalism, broadcasting, and online media platforms, making it important for consumers to critically evaluate media content, cross-reference sources, and discern the underlying motives or biases behind media reporting and commentary.
Doublespeak in Legal DiscourseDoublespeak in Legal Discourse involves the use of complex, technical, or obscure language by legal professionals, lawmakers, or policymakers to obfuscate meaning, create ambiguity, or obscure legal implications. – In legal discourse, doublespeak tactics such as legalese, obfuscation, or linguistic manipulation may be employed to influence court proceedings, draft legislation, or interpret legal documents while concealing true intent or implications. – By using doublespeak techniques, legal practitioners can exploit loopholes, shape legal outcomes, or gain strategic advantages in legal proceedings or negotiations.– When examining legal documents, court rulings, or legislative texts for instances of language manipulation or deceptive use of legal terminology aimed at creating ambiguity or obfuscating meaning. – Doublespeak in legal discourse is prevalent in legal proceedings, legislative drafting, and contractual agreements, making it important for legal professionals, policymakers, and citizens to critically analyze legal language and discern the true intent or implications behind legal documents and decisions.
Doublespeak in EducationDoublespeak in Education involves the use of misleading, euphemistic, or jargon-laden language by educational institutions, administrators, or policymakers to obscure deficiencies, justify policies, or promote particular agendas. – In education, doublespeak tactics such as edu-babble, euphemistic labeling, or bureaucratic language may be employed to mask educational challenges, manipulate statistics, or justify educational reforms while concealing underlying issues or consequences. – By using doublespeak techniques, educational authorities can maintain credibility, manage perceptions, or advance educational initiatives while downplaying criticism or dissent.– When assessing educational policies, curriculum standards, or administrative communications for instances of language manipulation or deceptive messaging aimed at justifying policies, obscuring deficiencies, or promoting particular agendas. – Doublespeak in education is prevalent in educational policymaking, administrative communications, and public discourse on educational reform, making it important for educators, parents, and policymakers to critically evaluate educational rhetoric and discern the true motives or implications behind educational initiatives.
Doublespeak in HealthcareDoublespeak in Healthcare refers to the use of ambiguous, euphemistic, or misleading language by healthcare providers, pharmaceutical companies, or policymakers to influence patient perceptions, justify medical practices, or promote healthcare products or services. – In healthcare, doublespeak tactics such as medical jargon, euphemistic labeling, or statistical manipulation may be employed to enhance compliance, mitigate liability, or market medical interventions while concealing risks or uncertainties. – By using doublespeak techniques, healthcare stakeholders can shape patient attitudes, manage expectations, or influence healthcare decision-making while minimizing resistance or skepticism.– When analyzing healthcare communications, medical literature, or pharmaceutical marketing materials for instances of language manipulation or deceptive messaging aimed at influencing patient perceptions or promoting medical interventions. – Doublespeak in healthcare is prevalent in medical marketing, patient education, and healthcare policy discussions, making it important for patients, healthcare professionals, and policymakers to critically evaluate healthcare messaging and discern the true benefits and risks associated with medical treatments or interventions.

Connected Thinking Frameworks

Convergent vs. Divergent Thinking

convergent-vs-divergent-thinking
Convergent thinking occurs when the solution to a problem can be found by applying established rules and logical reasoning. Whereas divergent thinking is an unstructured problem-solving method where participants are encouraged to develop many innovative ideas or solutions to a given problem. Where convergent thinking might work for larger, mature organizations where divergent thinking is more suited for startups and innovative companies.

Critical Thinking

critical-thinking
Critical thinking involves analyzing observations, facts, evidence, and arguments to form a judgment about what someone reads, hears, says, or writes.

Biases

biases
The concept of cognitive biases was introduced and popularized by the work of Amos Tversky and Daniel Kahneman in 1972. Biases are seen as systematic errors and flaws that make humans deviate from the standards of rationality, thus making us inept at making good decisions under uncertainty.

Second-Order Thinking

second-order-thinking
Second-order thinking is a means of assessing the implications of our decisions by considering future consequences. Second-order thinking is a mental model that considers all future possibilities. It encourages individuals to think outside of the box so that they can prepare for every and eventuality. It also discourages the tendency for individuals to default to the most obvious choice.

Lateral Thinking

lateral-thinking
Lateral thinking is a business strategy that involves approaching a problem from a different direction. The strategy attempts to remove traditionally formulaic and routine approaches to problem-solving by advocating creative thinking, therefore finding unconventional ways to solve a known problem. This sort of non-linear approach to problem-solving, can at times, create a big impact.

Bounded Rationality

bounded-rationality
Bounded rationality is a concept attributed to Herbert Simon, an economist and political scientist interested in decision-making and how we make decisions in the real world. In fact, he believed that rather than optimizing (which was the mainstream view in the past decades) humans follow what he called satisficing.

Dunning-Kruger Effect

dunning-kruger-effect
The Dunning-Kruger effect describes a cognitive bias where people with low ability in a task overestimate their ability to perform that task well. Consumers or businesses that do not possess the requisite knowledge make bad decisions. What’s more, knowledge gaps prevent the person or business from seeing their mistakes.

Occam’s Razor

occams-razor
Occam’s Razor states that one should not increase (beyond reason) the number of entities required to explain anything. All things being equal, the simplest solution is often the best one. The principle is attributed to 14th-century English theologian William of Ockham.

Lindy Effect

lindy-effect
The Lindy Effect is a theory about the ageing of non-perishable things, like technology or ideas. Popularized by author Nicholas Nassim Taleb, the Lindy Effect states that non-perishable things like technology age – linearly – in reverse. Therefore, the older an idea or a technology, the same will be its life expectancy.

Antifragility

antifragility
Antifragility was first coined as a term by author, and options trader Nassim Nicholas Taleb. Antifragility is a characteristic of systems that thrive as a result of stressors, volatility, and randomness. Therefore, Antifragile is the opposite of fragile. Where a fragile thing breaks up to volatility; a robust thing resists volatility. An antifragile thing gets stronger from volatility (provided the level of stressors and randomness doesn’t pass a certain threshold).

Systems Thinking

systems-thinking
Systems thinking is a holistic means of investigating the factors and interactions that could contribute to a potential outcome. It is about thinking non-linearly, and understanding the second-order consequences of actions and input into the system.

Vertical Thinking

vertical-thinking
Vertical thinking, on the other hand, is a problem-solving approach that favors a selective, analytical, structured, and sequential mindset. The focus of vertical thinking is to arrive at a reasoned, defined solution.

Maslow’s Hammer

einstellung-effect
Maslow’s Hammer, otherwise known as the law of the instrument or the Einstellung effect, is a cognitive bias causing an over-reliance on a familiar tool. This can be expressed as the tendency to overuse a known tool (perhaps a hammer) to solve issues that might require a different tool. This problem is persistent in the business world where perhaps known tools or frameworks might be used in the wrong context (like business plans used as planning tools instead of only investors’ pitches).

Peter Principle

peter-principle
The Peter Principle was first described by Canadian sociologist Lawrence J. Peter in his 1969 book The Peter Principle. The Peter Principle states that people are continually promoted within an organization until they reach their level of incompetence.

Straw Man Fallacy

straw-man-fallacy
The straw man fallacy describes an argument that misrepresents an opponent’s stance to make rebuttal more convenient. The straw man fallacy is a type of informal logical fallacy, defined as a flaw in the structure of an argument that renders it invalid.

Streisand Effect

streisand-effect
The Streisand Effect is a paradoxical phenomenon where the act of suppressing information to reduce visibility causes it to become more visible. In 2003, Streisand attempted to suppress aerial photographs of her Californian home by suing photographer Kenneth Adelman for an invasion of privacy. Adelman, who Streisand assumed was paparazzi, was instead taking photographs to document and study coastal erosion. In her quest for more privacy, Streisand’s efforts had the opposite effect.

Heuristic

heuristic
As highlighted by German psychologist Gerd Gigerenzer in the paper “Heuristic Decision Making,” the term heuristic is of Greek origin, meaning “serving to find out or discover.” More precisely, a heuristic is a fast and accurate way to make decisions in the real world, which is driven by uncertainty.

Recognition Heuristic

recognition-heuristic
The recognition heuristic is a psychological model of judgment and decision making. It is part of a suite of simple and economical heuristics proposed by psychologists Daniel Goldstein and Gerd Gigerenzer. The recognition heuristic argues that inferences are made about an object based on whether it is recognized or not.

Representativeness Heuristic

representativeness-heuristic
The representativeness heuristic was first described by psychologists Daniel Kahneman and Amos Tversky. The representativeness heuristic judges the probability of an event according to the degree to which that event resembles a broader class. When queried, most will choose the first option because the description of John matches the stereotype we may hold for an archaeologist.

Take-The-Best Heuristic

take-the-best-heuristic
The take-the-best heuristic is a decision-making shortcut that helps an individual choose between several alternatives. The take-the-best (TTB) heuristic decides between two or more alternatives based on a single good attribute, otherwise known as a cue. In the process, less desirable attributes are ignored.

Bundling Bias

bundling-bias
The bundling bias is a cognitive bias in e-commerce where a consumer tends not to use all of the products bought as a group, or bundle. Bundling occurs when individual products or services are sold together as a bundle. Common examples are tickets and experiences. The bundling bias dictates that consumers are less likely to use each item in the bundle. This means that the value of the bundle and indeed the value of each item in the bundle is decreased.

Barnum Effect

barnum-effect
The Barnum Effect is a cognitive bias where individuals believe that generic information – which applies to most people – is specifically tailored for themselves.

First-Principles Thinking

first-principles-thinking
First-principles thinking – sometimes called reasoning from first principles – is used to reverse-engineer complex problems and encourage creativity. It involves breaking down problems into basic elements and reassembling them from the ground up. Elon Musk is among the strongest proponents of this way of thinking.

Ladder Of Inference

ladder-of-inference
The ladder of inference is a conscious or subconscious thinking process where an individual moves from a fact to a decision or action. The ladder of inference was created by academic Chris Argyris to illustrate how people form and then use mental models to make decisions.

Goodhart’s Law

goodharts-law
Goodhart’s Law is named after British monetary policy theorist and economist Charles Goodhart. Speaking at a conference in Sydney in 1975, Goodhart said that “any observed statistical regularity will tend to collapse once pressure is placed upon it for control purposes.” Goodhart’s Law states that when a measure becomes a target, it ceases to be a good measure.

Six Thinking Hats Model

six-thinking-hats-model
The Six Thinking Hats model was created by psychologist Edward de Bono in 1986, who noted that personality type was a key driver of how people approached problem-solving. For example, optimists view situations differently from pessimists. Analytical individuals may generate ideas that a more emotional person would not, and vice versa.

Mandela Effect

mandela-effect
The Mandela effect is a phenomenon where a large group of people remembers an event differently from how it occurred. The Mandela effect was first described in relation to Fiona Broome, who believed that former South African President Nelson Mandela died in prison during the 1980s. While Mandela was released from prison in 1990 and died 23 years later, Broome remembered news coverage of his death in prison and even a speech from his widow. Of course, neither event occurred in reality. But Broome was later to discover that she was not the only one with the same recollection of events.

Crowding-Out Effect

crowding-out-effect
The crowding-out effect occurs when public sector spending reduces spending in the private sector.

Bandwagon Effect

bandwagon-effect
The bandwagon effect tells us that the more a belief or idea has been adopted by more people within a group, the more the individual adoption of that idea might increase within the same group. This is the psychological effect that leads to herd mentality. What in marketing can be associated with social proof.

Moore’s Law

moores-law
Moore’s law states that the number of transistors on a microchip doubles approximately every two years. This observation was made by Intel co-founder Gordon Moore in 1965 and it become a guiding principle for the semiconductor industry and has had far-reaching implications for technology as a whole.

Disruptive Innovation

disruptive-innovation
Disruptive innovation as a term was first described by Clayton M. Christensen, an American academic and business consultant whom The Economist called “the most influential management thinker of his time.” Disruptive innovation describes the process by which a product or service takes hold at the bottom of a market and eventually displaces established competitors, products, firms, or alliances.

Value Migration

value-migration
Value migration was first described by author Adrian Slywotzky in his 1996 book Value Migration – How to Think Several Moves Ahead of the Competition. Value migration is the transferal of value-creating forces from outdated business models to something better able to satisfy consumer demands.

Bye-Now Effect

bye-now-effect
The bye-now effect describes the tendency for consumers to think of the word “buy” when they read the word “bye”. In a study that tracked diners at a name-your-own-price restaurant, each diner was asked to read one of two phrases before ordering their meal. The first phrase, “so long”, resulted in diners paying an average of $32 per meal. But when diners recited the phrase “bye bye” before ordering, the average price per meal rose to $45.

Groupthink

groupthink
Groupthink occurs when well-intentioned individuals make non-optimal or irrational decisions based on a belief that dissent is impossible or on a motivation to conform. Groupthink occurs when members of a group reach a consensus without critical reasoning or evaluation of the alternatives and their consequences.

Stereotyping

stereotyping
A stereotype is a fixed and over-generalized belief about a particular group or class of people. These beliefs are based on the false assumption that certain characteristics are common to every individual residing in that group. Many stereotypes have a long and sometimes controversial history and are a direct consequence of various political, social, or economic events. Stereotyping is the process of making assumptions about a person or group of people based on various attributes, including gender, race, religion, or physical traits.

Murphy’s Law

murphys-law
Murphy’s Law states that if anything can go wrong, it will go wrong. Murphy’s Law was named after aerospace engineer Edward A. Murphy. During his time working at Edwards Air Force Base in 1949, Murphy cursed a technician who had improperly wired an electrical component and said, “If there is any way to do it wrong, he’ll find it.”

Law of Unintended Consequences

law-of-unintended-consequences
The law of unintended consequences was first mentioned by British philosopher John Locke when writing to parliament about the unintended effects of interest rate rises. However, it was popularized in 1936 by American sociologist Robert K. Merton who looked at unexpected, unanticipated, and unintended consequences and their impact on society.

Fundamental Attribution Error

fundamental-attribution-error
Fundamental attribution error is a bias people display when judging the behavior of others. The tendency is to over-emphasize personal characteristics and under-emphasize environmental and situational factors.

Outcome Bias

outcome-bias
Outcome bias describes a tendency to evaluate a decision based on its outcome and not on the process by which the decision was reached. In other words, the quality of a decision is only determined once the outcome is known. Outcome bias occurs when a decision is based on the outcome of previous events without regard for how those events developed.

Hindsight Bias

hindsight-bias
Hindsight bias is the tendency for people to perceive past events as more predictable than they actually were. The result of a presidential election, for example, seems more obvious when the winner is announced. The same can also be said for the avid sports fan who predicted the correct outcome of a match regardless of whether their team won or lost. Hindsight bias, therefore, is the tendency for an individual to convince themselves that they accurately predicted an event before it happened.

Read Next: BiasesBounded RationalityMandela EffectDunning-Kruger EffectLindy EffectCrowding Out EffectBandwagon Effect.

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