facebook-vs-google

The News Feed vs. the SERP: A Fight for Attention and Profits

Facebook and Google are the two tech giants that in the space of a decade have disrupted the old media industry and created an empire. Google in the late nineties up to these days has built a business model based on advertising, which leverages on two networks (AdSense and AdWords).

At the time of this writing, Google’s value is almost eight hundred billion dollars. Facebook, on the other hand, was created by Mark Zuckerberg in his Harvard dorm room back in 2004. At the time of this writing, Facebook has more than a billion users and a market capitalization of over five hundred billion dollars.

Both companies have a secret weapon. For Google that is the SERP, while for Facebook that is the News Feed. Both target one thing: users’ attention. The more attention they get, the more they monetize.

But who’s the winner?

I’m using for this article the data coming from Similar Web to assess the engagement of the SERP vs. the News Feed. Instead, I’m going to dig into Facebook and Google‘s financials to understand what’s more powerful from the financial standpoint.

At the end, we’ll determine who’s the winner based on two things: attention and profits!

Facebook’s secret weapon: The News Feed

Back in 2006 a significant transformation silently revolutionized Facebook: the news feed. Before that, Facebook was primarily a directory of profiles. If you wanted to see what any other person in your network was doing, you had to look for that actively. When Facebook introduced the news feed, a new homepage allowed any user to be continuously updated on what her/his network was up to.

The news feed is a critical part of Facebook‘s success. In fact, without the news feed, there is no way Facebook could have managed to make its users stick. Also, the news feed is where Facebook monetizes its users’ base.

To know more about Facebook‘s business model read this:

How Does Mark Zuckerberg Make Money? Facebook Hidden Revenue Business Model Explained

Google’s most valuable asset: The Search Engine Results Page

Today we give for granted that Google is an advertising company (as of 2016, 88% of its revenues came from advertising). However, on the 2000s that wasn’t a trivial choice. In fact, one of the reasons why Google had been so successful was its ability to create a search engine that offered relevant results through a powerful algorithm called PageRank.

That is also why Page and Brin (Google‘s co-founders) didn’t want their search to be associated with a company that mixed paid advertising with organic results. In fact, Google‘s UX got simpler and simpler over the years: 

google-first-look

Google UX in 1996. Source: uxpin.com

google-ux-today

Google UX in 2018

Google’s search page is the most important asset the company owns. That is the place where billions of people each day ask anything from “how to tie a tie” to “why am I alone.”

It is so popular that back in 2006 the verb “to google” was added to the Oxford Dictionary.

google-oxford-dictionary

Google in the Oxford Dictionary 

The ability of the company to keep users going back to its results pages is also the secret for its past, present, and future success.

To know more about Google‘s business model read this:

The Power of Google Business Model in a Nutshell

News Feed vs. SERP: The fight for attention

Before we get into financials, it is crucial to stress why the primary sources of business value for Google and Facebook are the SERP and news feed respectively.

When we think about traditional companies, it’s easy to understand what’s their most important asset. Take a real estate company that owns a resort. You know that resort is a vital asset for the company.  Instead, when it comes to tech companies, it gets a bit trickier.

For instance, if you think about Google or Facebook, what’s their most valued asset? In short, what’s the property that generates most of its long-term business value? 

Probably the 2,000,000 square feet Googleplex in Mountain View or the 307,000 square feet Facebook data center in Prineville? Undoublty they have enormous value. However, I believe the two most important assets respectively for Google and Facebook are the search results page (SERP) and the news feed.

That is the place where each day the battle for the attention of billions of people is fought. Those are also – I argue – the leading company’s assets. Google without its SERP and Facebook without its news feed would be worthless. 

So how the two things compare? I used the data from Similar Web:

google-vs-facebook-battle-for-attention

The engagement of users is crucial for both Google and Facebook. It is true that the SERP‘s logic is slightly different from Facebook‘s news feed. In fact, Google needs to be able to provide relevant results quickly and allow its users to leave the results page. Indeed, by clicking on a sponsored advertising – part of Google‘s AdWords network – or by surfing a website –  part of the Google‘s AdSense program – that is how the tech giant from Mountain View monetizes.

Instead, Facebook‘s news feed logic is to keep the users for as long as possible trapped into the feed. What a behavioral psychologist would call a “slot-machine mechanism.” In fact, the news feed has an infinite scroll. There’s no limit. You could spend days scrolling that, and you’d be always finding content available for you to consume.

In a sense, I’m not surprised that Facebook wins against Google. It is true though that Google in the last years has developed a set of features that also serve the purpose of keeping users for as long as possible on the SERP. Think about the featured snippet (a little box that gives users answers to specific questions) or the more recent people’s also ask feature. Those allow you to find most of the content you need in the SERP.

In conclusion, if we compare who’s the winner based on the battle for attention, Facebook‘s news feed shows an average visit duration of 13:44 minutes compared to Google’s SERP of 7:20 minutes. That is quite a long time considering those are averages. In short, there might be people that spend a little time on the news feed; while others might be spending an entire day!

Does the battle for attention make Facebook also more profitable? Let’s see!

News Feed vs. SERP: The fight for profits

To determine who wins the battle over profits. I’m going to look at one central metric: the operating margin. This metric, in fact, assesses the effectiveness of a company’s operations. In fact, if we had to look at the net income, other factors (like taxation) would be influencing the results. Instead, I want to see how the two companies compare at the operational level.

Google (data in $ mln) 2016 2017
Revenues 90,272 110,855
Operating Income 23,716 26,146
Operating Margin 26.27% 23.59%

 

Facebook (data in $ mln) 2016 2017
Revenues 27,638 40,653
Operating Income 12,427 20,203
Operating Margin 44.96% 49.70%

From the operational standpoint, Facebook wins! In fact, even though as of 2017 Google still has almost three times as much revenues as Facebook. If we look at Operating income that becomes only 1.3 times higher. Also, Facebook as of 2017 has an operating margin of 49.7% compared to Google‘s 23.6% (more than twice).

Therefore, by looking at the financial operations, Facebook seems to be the winner as well.

A little caveat: To be 100% accurate I should have adjusted the Google revenues and operating expenses to reflect only those related to advertising. However, Google provides a breakdown of the sales based on the different segments. While it’s not possible to make the same adjustments for the operating expenses as they get lumped all together. However, the exercise above is still critical to understand the profitability of the two companies based on the overall business.  

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Facebook sales break-down 2015-2017

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Google sales break-down 2015-201

Summary and Conclusion

Throughout the article, I argued that Google and Facebook most important assets are the SERP and News Feed respectively. By looking at the data from Similar Web, it is clear that Facebook news feed can keep the user engaged more than Google‘s SERP. The financial data confirmed the operational ability of Facebook to be financially more effective.

In fact, even though as of 2017 Google‘s revenues are almost three times higher than Facebook. If we look at the difference between operating income, the gap gets narrower.

In conclusion, it seems that Facebook news feed could unlock profits for Facebook that – if things stay equal in the next future – will allow Facebook to take over Google. Of course, in tech things change swiftly and a simple algorithm tweak can also change the future profitability of a company.

Published by

Gennaro Cuofano

Creator of FourWeekMBA.com | BizDev at WordLift.io | International MBA

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