The freelance business model is a B2B model where the freelancer sells their own services to other businesses. Under the freelance business model, a freelancer sells their own services to other businesses.
While there is some conjecture around the precise definition of a freelancer, it is important to note that someone who sells their services to consumers is considered an entrepreneur. More to the point, the business model an entrepreneur utilizes is business-to-consumer (B2C).
The freelance business model is here to stay. According to a report released by business management platform Spera, more than 33% of the 54 million workers in the United States identify as a freelancer.
What does being a freelancer entail?
The freelance industry is romanticized unlike any other. Those who are outside the industry assume the freelancer enjoys an idyllic existence where they live on a tropical beach in Thailand free from the overbearing presence of a boss.
However, the role of a freelancer can be stressful. The individual must be able to advertise and market themselves in addition to delivering quality work. They must also manage their workload effectively and wear different hats for different clients.
Many freelancers post adverts on designated platforms or are contacted by clients directly. Designated platforms act as mediators and ensure both parties are satisfied. In the case of direct communication, a contract outlining the scope of the work and fair compensation is vital. These contracts can also describe confidentiality or non-compete clauses.
Discovering a niche
There are countless niches to be targeted in a freelance business model, including marketing, translating, videography, voiceovers, writing, graphic design, bookkeeping, and data entry to name just a few.
Freelancers should focus on one skill at first. However, since most niches are quite competitive, it can also be effective to combine two or more skills and develop a robust unique value proposition. For example, a freelance writer with a background in law may specialize in editing or writing complex legal documents.
Goal-setting and work-life balance
Once a suitable niche has been identified, it is important to set a few personal and professional goals. Personal goals help with achieving an optimum work-life balance, which can be problematic for some freelancers. One individual may commit to taking a five-minute rest for every 60 minutes of work, for instance.
Professional goals are mostly related to income which in turn defines what price a freelancer can charge and how many hours they need to work to earn a living. Pricing is a much-debated but critical component of the freelance business model. A base price can be established by looking at what other freelancers charge for similar services. Furthermore, a freelancer should never undercut the value of their time or their work just to land the contract.
Building a solid customer base
For the freelancer, building a solid customer base means first doing some due diligence on the client beforehand. How have they been received by other freelancers? Were they exposed as rude, unrealistic, or demanding? Then, it is important to market one’s services via email, networking, social media, content, or any other traditional form of promotion.
It is also imperative that the freelancer becomes comfortable with rejection. The self-promotion that comes from pitching work to clients may take a while to get used to it, but those that do tend to develop a competitive edge.
Freelancers should strive to build a customer base of satisfied clients who are more likely to make repeat purchases and leave constructive yet positive reviews. This can reduce some of the income insecurity inherent to the freelance business model.
- Under the freelance business model, a freelancer sells their own services to other businesses. Note that an individual who sells products and services to consumers is technically considered to be an entrepreneur.
- The freelance business model is romanticized to some extent. However, freelancers must be multi-skilled, resilient, and be comfortable with rejection, uncertainty, and a lack of income security.
- The freelance business model involves discovering a niche and combining skills to develop a unique value proposition. It is also important to build a solid customer base of repeat buyers and be able to set a price that properly values the services rendered.
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