Growth Marketing Strategies For Your Online Business

Growth marketing is a process of rapid experimentation, which in a way, has to be “scientific” by keeping in mind that it is used by startups to grow quickly. Thus, the “scientific” here is not meant in the academic sense. Growth marketing is expected to unlock growth quickly and with an often limited budget.




Digital as the playground for growth marketing

Growth hacking could be readily applied to anything.

However, it finds its playground in digital marketing, as it is quite inexpensive and easy to track and analyze a massive amount of data.

Also, in digital marketing, it is possible to experiment fast and with low costs and reversible failures.

For instance, if you put up a landing page, which has already a substantial amount of traffic, you want to A/B test it.

Thus, you create two versions of that page and send traffic to both and see what converts best.

However, it is important to remind that things like A/B testing are tools that the growth hacker uses.

In short, growth hacking is about the process and mindset that the process requires.

The tools, tactics, and strategies come later. Just like the scientific process, it has to be testable and repeatable. Unlike the scientific method, it has to be fast!

Why growth hacking is critical for your online business

January 2015, Sean and his team at were experiencing stagnating growth.

Although they grew to about 90,000 unique monthly visitors in a year, they were mainly growing on the back of Twitter.

Time to change strategy. They decided to implement a High Tempo Testing Program. That is how growth picked up and accelerated,


Growth Hacking is one of the most exciting subjects today not only in the marketing arena but in any other conceivable area.

I’m not trying to emphasize when I tell you that growth hacking can make you the next President of France.

Growth hacking reached its peak in popularity when it got to the point of becoming the secret weapon of one of the screwiest politicians alive, as – at the time – newly elected France’s President Macron, which used Growth Hacking to win the election.

What is Growth Hacking? (and what is not!)

As the story went, in 2007, Brian Chesky and Joe Gebbia couldn’t afford the rent on their San Francisco apartment, which is why they decided to transform their loft into a lodging space.

Yet instead of relying on Craiglist, they built their site, which they called Airbed & Breakfast, and hacked Craigslist to drive users back to their website,


Long story short that is how they grew from a loft to a company worth $ 30 billion, which we all know by the name of Airbnb.

Yet that is only part of the story.

Airbnb didn’t grow into a multi-billion business from one day to the next with a single magic trick.

Instead, they had to undertake several experiments before seeing their listings grow.

Experimentation is a critical ingredient of growth hacking.

For it to work, you have to experiment through a rigorous process that mixes rapid and cross-functional testing.

That is what Sean Ellis called growth hacking.

In short, growth hacking overturned the traditional founders’ myth.

In one brilliant individual has a genial idea that makes the company go from a garage to a palace.

Therefore, it isn’t anymore about a person but the team. It isn’t anymore about one genial idea but a process of generating ideas.

There’s no such thing as a growth hacker, only a growth hacking team driven by the same mindset.

The Growth Hacking Mindset

The first step in hacking growth is to acquire a growth mindset.

There is no tool, skill, or strategy you can use, master, or implement if you don’t develop the right mindset first.

That mindset starts with the way you learn.

From Personal to Incremental: Two Approaches to Learning

The key to pursuing excellence is to embrace an organic, long-term learning process, and not to live in a shell of static, safe mediocrity.

By Josh Waitzkin from The Art of Learning

In a world that becomes increasingly competitive, the most essential skill to master is “The Art of Learning.”

In his homonymous book, chess player, martial arts competitor, and author Josh Waitzkin explains the two modes of learning: entity vs. incremental theories of learning. 

The entity theory treats intelligence as fixed and stable.

The incremental theory of intelligence defines it as something malleable, fluid, and changeable.

In other words, if you believe in the former, you will identify with the activity/experiment you’re undertaking.

Therefore each failure will be unbearable and a demonstration of your lack of intelligence and skills.

Instead, with the latter approach, you will stop identifying with the learning process and start to see each failure as an opportunity to learn something new.

In short, to develop a successful growth hacking mindset, you must remove your ego from the learning process and use an incremental learning approach.

That is how you develop a growth mindset.

The Power of Yet: The Growth Mindset

Mindset change is not about picking up a few pointers here and there. It’s about seeing things in a new way. When people…change to a growth mindset, they change from a judge-and-be-judged framework to a learn-and-help-learn framework. Their commitment is to growth, and growth take plenty of time, effort, and mutual support. 

by Carol S. Dweck from Mindset: The New Psychology of Success

If the growth mindset is not about you; it is about the process.

How can you make sure to change the way you learn while also making sure your team is on the same page? Use the power of yet:

praise the process and make sure your team knows the process is what matters
reward effort, strategy, and process not individual intelligence
learn and teach to push outside the comfort-zone so that failure becomes a normal aspect of the growth process

Once acquired the incremental learning method and the growth mindset, there’s a third non-trivial aspect of growth hacking, the scientific mindset.

It Got to Be Data-Driven: The Feynman Approach

It doesn’t matter how beautiful your theory is, it doesn’t matter how smart you are. If it disagrees with experiment, it’s wrong.

by Richard Feynman

If you want to build a growth hacking team, you must have a scientific mindset.

The method to follow is pretty simple. Identify a problem, research, form a hypothesis, do an experiment, analyze your data, and draw conclusions.

It doesn’t matter how beautiful your theory is. If it doesn’t match the data, then it is wrong!

In short, every decision must be data-driven and based on the actions of the users rather than on the founders’ beliefs.

The growth hacking methodology

Sean Ellis shows us the process critical to the growth hacking experimentation:

The process is simple yet powerful.

From data analysis to testing and back to that analysis, the growth loop must be followed consistently.

Growth loops are closed systems in which certain process inputs create an output that drives customer demand. Since the loop is a closed system, the output is then reinvested as an input and the process repeats indefinitely.

T-shaped: To be a growth marketer, multidisciplinarity is the rule of thumb


Growth Hacking is multidisciplinarity as a rule of thumb.

SEO, email marketing, social media, copywriting, and online advertising are the necessary skills to acquire to thrive in digital marketing.

However, what’s critical is to become a T-shaped person.

In other words, you need to develop an in-depth competence in a single skill (for instance, SEO or content marketing) and competence in multiple disciplines that give a high-level understanding of how to grow a business quickly.

Growth Hacking is about the whole funnel

Growth hacking isn’t anymore about MRR or acquisition, but it involves the entire funnel.

From awareness to purchase, the funnel accelerates at the speed of light:

The sales funnel is a model used in marketing to represent an ideal, potential journey that potential customers go through before becoming actual customers. As a representation, it is also often an approximation that helps marketing and sales teams structure their processes at scale, thus building repeatable sales and marketing tactics to convert customers.

The AARRR funnel has the following stages:

1. Acquisition

2. Activation

3. Retention

4. Revenue

5. Referral

The way you look at the funnel, though, highly depends on the kind of business you operate.

For instance, if a business provides software that has a trial period. When a user activated the trial, you didn’t get the revenue yet.

You will need to retain the user after the trial period to earn revenue finally.

Also, when a customer starts referring to your service, that is when you are at the end of the funnel.

It is essential to notice that the funnel is only an abstraction that doesn’t exist in the real world.

Often people take non-linear paths.

However, the funnel is a decent tool to identify and focus on a set of activities and metrics to grow a narrow business area.

The Top 20 Tools for the growth hacker

Now that you got the right mindset, it is time to start using some tools. drafted an incredible spreadsheet about all the tools used by the greatest growth hackers for each funnel stage, which you can get from here.

Below I analyzed the data and extracted a list of the top 20 software used by top growth hackers independently from the funnel stage,

You can find a more comprehensive analysis done by on the SaaS marketing stack per funnel stage.

Growth channels to grow your business, quickly

In the book, DuckDuckGo founder Gabriel Weinberg identified 19 channels for growth:

  1. Targeting Blogs
  2. Publicity
  3. Unconventional PR
  4. Search Engine Marketing
  5. Social and Display Ads
  6. Offline Ads
  7. Search Engine Optimization
  8. Content Marketing
  9. Email Marketing
  10. Viral Marketing
  11. Engineering as Marketing
  12. Business Development
  13. Sales
  14. Affiliate Programs
  15. Existing Platforms
  16. Trade Shows
  17. Offline Events
  18. Speaking Engagements
  19. Community Building

Let’s analyze some of those channels and look at how some top marketers are using them to gain visibility in combination with the Bullseye Framework:

The bullseye framework is a simple method that enables you to prioritize the marketing channels that will make your company gain traction.

Top growth channels used by marketers

A blog is one of the most critical places any company can use to nurture its brand.

From awareness to sales, a blog is crucial for any business or start-up to acquire customers, maintain relationships with current ones and enhance sales.

Many companies still believe a blog is only a way to improve brand awareness.

However, 81% of shoppers conduct online research before making big purchases. 

Today one of the most significant challenges for any company is to generate enough leads to sustain its revenue growth.


I want to show you some practical examples of how you can use some of those channels to grow your business.

I will use my direct experience but also look at how famous marketers like Neil Patel, Jeff Bullas, Tim Ferris, Pat Flynn, Larry Kim, and others use them.

Some of the data I will use will come from Similar Web. Before we dive into it, here is a little disclaimer.

The tool is relatively accurate. In other words, you won’t get the exact number, but you should look at it more as a range.

MOZ Estimated how accurate are those tools and, for instance:

SimilarWeb – monthly visits

  • Avg. of Metric/Actual Traffic: 406.37%
  • % of Data within 70-130% of Actual Traffic: 22.00%
  • Spearman’s Correlation w/ Actual Traffic: 0.827
  • Standard Error: 0.0504
  • Data coverage: 87.41%

As you can see “% of Data within 70-130% of Actual Traffic: 22.00%.”

It means that Similar Web was accurate on almost one-fourth of the sites analyzed. Yet that accuracy swings between 70–130% of actual traffic.

Therefore, let’s say Similar Web says traffic of a site is 100K monthly. Consider that more as a range (from 70–130K monthly visitors) rather than an actual number.

In short, take the data as a reference rather than an absolute number. However, that range will allow us to understand the underlying strategy that each of those marketers is using to speed up growth.

Some interesting data about top online marketers

Everywhere you go, you can find a list of the top something in any discipline. In reality, those lists mean all and nothing. For this analysis, I used a metric to discern between top marketers: traffic.

However, whether a marketer is top or not can be classified in dozens of other ways. You will forgive me if I picked traffic as a metric, but that seemed to be a decent heuristic to determine the influence of someone online.

Considering also that as a blogger I want traffic to reach more people. Of course, traffic itself isn’t valuable because you want it to be qualified.

In short, if you reach millions of people but only a tiny fraction is interested in what you write, then your effort is wasted.

Therefore, another metric I took into account is organic traffic. In short, at least 30% of the traffic of those websites comes from search engines.

Having clarified those aspects. Let’s jump into the list of the top five marketers/websites I dissected for this article/report:


If we look at those websites total visits they have all an impressive reach:

Similar Web

You may expect that websites with this kind of reach have low engagement metrics. However, the data below shows a different story:

Similar Web

Also, each of those marketers uses several sources to grow their traffic, therefore generate more leads and sales.

Similar Web

The main acquisition channels are direct traffic, organic search, referrals, and social media.

Let’s have a better glance:

grow traffic

traffic sources

What topics are they ranking for?

audience interest

By looking at this data, you can see how the most critical acquisition channels for most of the top marketers are direct, organic, social media, and referrals.

Let’s dive into each of those channels and how to grow them up!

The importance of direct traffic to assess your branding strategy

Direct traffic is critical. First, though, let’s define it. Direct traffic comprises sources that are accessing directly to your website for several reasons.

As specified on Moz there might be several reasons for getting direct traffic. Some of those are the following:

1. Manual address entry and bookmarks


3. Missing or broken tracking code

4. Improper redirection

5. Non-web documents

6. “Dark social.”

While part of some direct traffic might be due to technical reasons and the inability to track all the referral traffic that gets to your site.

Direct traffic is critical as it points out that your investments in branding are paying off. In fact, people are looking actively for your website, and this means that they might spend more time on it.

This isn’t just a theory but can be backed up by some data that Moz has gathered:


As you can see above, direct traffic seems to point out that users that come through it are more loyal compared to all other traffic sources.

How do you grow your direct traffic? You need to invest a bit in increasing your brand awareness. For instance, some ideas:

Guest blogging

When writing a guest post on another site link back to your site through the branded keyword. For example, when I blog on another site, if it makes sense I’ll link back to my blog by using the branded keyword “FourWeekMBA” that links back to my homepage.

By using this strategy, I’ve noticed some volume picking up lately:


This, of course, is still a minimal amount of search volume, yet not bad as a first start. You can do the same thing with interviews.


When getting interviewed by other blogs also have them link back to your site with the branded keyword, like above.

Social media

When people recognize your brand on social media, there are more chances they’ll search for it on Google. If this becomes consistent, also your branded keyword will grow in importance, and you’ll get more direct traffic over time

Community building

If people learn about your brand, then they will actively search for it or access it directly with no need of a search engine or social media as an intermediary. The more people have your brand on top of their minds, the more your online business will be solid.

Get off-line

Meeting with people at events is another great opportunity to grow your brand. Thus, if there are key events on your industry, you need to be there!

Spark curiosity

You can also be more creative with your online marketing. For instance, I remember a story Neil Patel tells often. When he was trying to grow his brand “Neil Patel” he had a bunch of models go around the city with a billboard that said “Neil Patel” When people so that they started to search for “who’s Neil Patel?” That hack helped him create some traction

How do you know you’re on the right path in growing your brand, thus your direct traffic? First, of course, you can monitor the growth of direct traffic over time.

Second, and most importantly, you’ll notice if you’ve been successful in your branding effort if your branded keyword gains some momentum.

What is a branded keyword? This is the keyword that includes the name of your brand. Take the keyword “Neil Patel.”

This is the name of a person, but also the name of a website and a brand. Neil Patel has been implementing several strategies to grow his brand. No surprise that direct traffic is one of the primary sources for his site:


As you can see the branded keyword “Neil Patel” has a monthly search volume of 49,500 searches! That didn’t happen overnight, but it took years of hard and smart work.

Why organic traffic means a sustainable business

Organic traffic is what you get from Google and other leading search engines which is not paid. In short, you’re producing quality content that Google ranks because relevant to an audience that is searching an answer for specific keywords.

Building organic traffic might be the holy grail to grow an online business.

However, it isn’t easy at all. I’ve been struggling for almost three years to build up a consistent stream of organic traffic that would allow me to monetize my blog. I’m still working on that.

The truth is that organic traffic takes time and proper strategy. suggests 7 strategies summarized below:

1. Choose the right words to target in your SEO campaigns to increase the traffic quality

2. Make a good use of your competitors’ keywords

3. Answer the questions of your potential customers

4. Go long-tail and forget keyword stuffing

5. Revise your old content and update it

6. Get some paid social media promotion

7. Don’t blindly follow every advice about website traffic you can find online

Beside those strategies that are pretty useful, I also suggest the following:

8. Use structured data to allow Google to better understand your web pages

9. Target lower volume and less competitive keywords that solve a specific issue for your users (in a way this connects with point 3 & 4)

As Neil Patel explains:

Organic traffic boils down to providing useful content for your target audience, so that they’ll share it with others. When you consistently do that, your organic traffic will increase each month.

Neil Patel also suggests some interesting strategies in this blog post; I’m going to summarize the ones that I find most relevant:

  • Syndicate Infographics on Community-Based Networks
  • Tactical Competitive Auditing
  • Optimize for Long-Tail Keyword Variations
  • Resource Page Organic Outreach
  • Build Awareness of Your Site Through Public Speaking

An integrated SEO strategy that brings together social media and content marketing

For many either social media experts and for some SEO “experts” those are two separate channels. In reality, they’re not. In fact, what matters is bringing qualified traffic to your blog.

When this happens Google measures the user engagement and experience to understand the relevance of your content. Thus, decide whether to rank it higher or not.

That is why social media is critical for SEO. If you bring qualified traffic back to your blog that is almost the equivalent of a proper SEO strategy, that will over time grow your organic traffic.

No surprise, the top digital marketers we analyzed so far, also use social media as the main distribution channel for their online business.

What social media channels do those marketers use? social media

As you can see Facebook has the winning hand. Followed by Twitter, and YouTube. Some top marketers, like Tim Ferris and Pat Flynn (fourhourworkweek and smartpassiveincome), use mainly Facebook, Twitter, and YouTube.

Others, like Neil Patel, are quite transversal and can get an audience from Facebook, Twitter, YouTube, and LinkedIn. It is interesting to see also how Pocket seems to play a critical role!

Can you double your traffic from social media? According to you can and these are the strategies you can use:

  • Develop a Sharing Schedule
  • Never Share the Same Message Twice
  • Optimize Your Content for Each Network
  • Monitor Your Results

Let’s give a look at the last, yet extremely important content distribution strategy: referral traffic

Gain referral traffic to diversify your acquisition channels

Referral traffic is what you get from other websites that are either linking out to your websites or from some social media platforms like Quora, or, and so on.

As you can see is the one that performs the best:

referral traffic

Once again Neil Patel suggests a few practical strategies:

  • Guest blog on industry blogs
  • Leverage local partner sites
  • Strategically comment on blogs
  • Create ego-bait content
  • Get active on social media networks

But where is he getting most of the referral traffic? According to SimilarWeb, those are the five top communities/referrers that are bringing traffic to Neil Patel’s website:

If this isn’t enough here’s a nice infographic with some great tips:

Also, to improve overnight your referral traffic, this is a list of 500 places where to syndicate your content.

Also, to growth hack your blog I also have four communities for you that can help you out! Keep in mind though; you can leverage those communities if you produce relevant and quality content.

If not, you’ll not see any improvement:

Key takeaways

Many digital marketers operate like content distribution strategies as something that works separately from each other. In short, they lack a holistic view of it.

Instead, content distribution is as much about SEO as it is about social media and other acquisition channels. Even off-line marketing is relevant to SEO.

In fact, when people meet you at an event and look for your brand online, that is data that Google is recording.

When that data becomes consistent your brand name starts to gain some traction, and that is also how Google will send organic traffic to your site.

The same applies to social media. When you gain relevant traffic to your blog. That is a way for Google to understand through user engagement whether that web page is relevant or not for specific keywords.

Those are simplifications. However, this is to remind you that content distribution is about keeping a holistic view of your content strategy.

In fact, what matters at the end is how much, qualified traffic,  you can get to grow your business and get a consistent ROI.

Key Highlights

  • Growth Marketing: Rapid experimentation process used by startups to achieve quick and efficient growth with a limited budget.
  • Digital as the Playground for Growth Marketing: Growth hacking finds its playground in digital marketing due to cost-effectiveness, easy data tracking, and fast experimentation.
  • Why Growth Hacking is Critical for Your Online Business: Growth hacking is essential for sustained and rapid growth, as demonstrated by’s success story.
  • What is Growth Hacking? (and what is not!): Growth hacking is a process-driven approach of generating and testing ideas quickly to find effective growth strategies.
  • The Growth Hacking Mindset: Development of a growth mindset that embraces incremental learning and views failures as opportunities to learn.
  • The Power of Yet: The Growth Mindset: Embracing a growth mindset that focuses on learning and improvement over time.
  • It Got to Be Data-Driven: The Feynman Approach: Adopting a scientific mindset where decisions are based on data and user actions.
  • The Growth Hacking Methodology: Continuous loop of data analysis, testing, and analysis to optimize growth strategies.
  • T-shaped: To be a Growth Marketer, Multidisciplinarity is the Rule of Thumb: Growth hackers need in-depth expertise in one area and a high-level understanding of multiple disciplines.
  • Growth Hacking is about the Whole Funnel: Optimizing the entire customer journey, from awareness to purchase.
  • The Top 20 Tools for the Growth Hacker: Essential tools and software for data-driven decision-making and efficient experimentation.
  • Growth Channels to Grow Your Business, Quickly: Leverage various channels for growth, including blogs, PR, SEO, social media, and more.
  • The Importance of Direct Traffic to Assess Your Branding Strategy: Direct traffic indicates brand recognition and loyalty.
  • Organic Traffic for a Sustainable Business: Building organic traffic through SEO and high-quality content.
  • An Integrated SEO Strategy that Brings Together Social Media and Content Marketing: The interconnection between SEO, social media, and content marketing for growth.
  • Gain Referral Traffic to Diversify Your Acquisition Channels: Building relationships and participating in communities to drive referral traffic.

Related Growth Concepts

Business Development

Business development comprises a set of strategies and actions to grow a business via a mixture of sales, marketing, and distribution. While marketing usually relies on automation to reach a wider audience, and sales typically leverage a one-to-one approach. The business development’s role is that of generating distribution.

Market Development

Market development is a growth-centric strategy that businesses use to identify or develop new market segments for existing products. Companies utilize the market development strategy to discover new potential buyers of their products or services.


A total addressable market or TAM is the available market for a product or service. That is a metric usually leveraged by startups to understand the business potential of an industry. Typically, a large addressable market is appealing to venture capitalists willing to back startups with extensive growth potential.

Growth Engineering

Growth engineering is a systematic, technical approach to the improvement of conversion and the user experience. Combined with business engineering it helps business people build valuable companies from scratch.

Growth Hacking

Growth marketing is a process of rapid experimentation, which in a way has to be “scientific” by keeping in mind that it is used by startups to grow, quickly. Thus, the “scientific” here is not meant in the academic sense. Growth marketing is expected to unlock growth, quickly and with an often limited budget.


Blitzscaling is a business concept and a book written by Reid Hoffman (LinkedIn Co-founder) and Chris Yeh. At its core, the concept of Blitzscaling is about growing at a rate that is so much faster than your competitors, that make you feel uncomfortable. In short, Blitzscaling is prioritizing speed over efficiency in the face of uncertainty.

Engines of Growth

In the Lean Startup, Eric Ries defined the engine of growth as “the mechanism that startups use to achieve sustainable growth.” He described sustainable growth as following a simple rule, “new customers come from the actions of past customers.” The three engines of growth are the sticky engine, the viral engine, and the paid engine. Each of those can be measured and tracked by a few key metrics.

Growth Mindset vs. Fixed Mindset

fixed mindset believes their intelligence and talents are fixed traits that cannot be developed. The two mindsets were developed by American psychologist Carol Dweck while studying human motivation. Both mindsets are comprised of conscious and subconscious thought patterns established at a very young age. In adult life, they have profound implications for personal and professional success. Individuals with a growth mindset devote more time and effort to achieving difficult goals and by extension, are less concerned with the opinions or abilities of others. Individuals with a fixed mindset are sensitive to criticism and may be preoccupied with proving their talents to others.

Sales vs. Marketing

The more you move from consumers to enterprise clients, the more you’ll need a sales force able to manage complex sales. As a rule of thumb, a more expensive product, in B2B or Enterprise, will require an organizational structure around sales. An inexpensive product to be offered to consumers will leverage on marketing.

STP Marketing

STP marketing simplifies the market segmentation process and is one of the most commonly used approaches in modern marketing. The core focus of STP marketing is commercial effectiveness. Marketers use the approach to select the most valuable segments from a target audience and develop a product positioning strategy and marketing mix for each.

Sales Funnels vs. Flywheels

The sales funnel is a model used in marketing to represent an ideal, potential journey that potential customers go through before becoming actual customers. As a representation, it is also often an approximation, that helps marketing and sales teams structure their processes at scale, thus building repeatable sales and marketing tactics to convert customers.

Pirate Metrics

Venture capitalist, Dave McClure, coined the acronym AARRR which is a simplified model that enables to understand what metrics and channels to look at, at each stage for the users’ path toward becoming customers and referrers of a brand.


The general concept of Bootstrapping connects to “a self-starting process that is supposed to proceed without external input.” In business, Bootstrapping means financing the growth of the company from the available cash flows produced by a viable business model. Bootstrapping requires the mastery of the key customers driving growth.

Sales Cycle

A sales cycle is the process that your company takes to sell your services and products. In simple words, it’s a series of steps that your sales reps need to go through with prospects that lead up to a closed sale.


Distribution represents the set of tactics, deals, and strategies that enable a company to make a product and service easily reachable and reached by its potential customers. It also serves as the bridge between product and marketing to create a controlled journey of how potential customers perceive a product before buying it.

Zero to One

Zero to One is a book by Peter Thiel. But it also represents a business mindset, more typical of tech, where building something wholly new is the default mode, rather than building something incrementally better. The core premise of Zero to One then is that it’s much more valuable to create a whole new market/product rather than starting from existing markets.

Digital Marketing Channels

A digital channel is a marketing channel, part of a distribution strategy, helping an organization to reach its potential customers via electronic means. There are several digital marketing channels, usually divided into organic and paid channels. Some organic channels are SEO, SMO, email marketing. And some paid channels comprise SEM, SMM, and display advertising.


RevOps – short for Revenue Operations – is a framework that aims to maximize the revenue potential of an organization. RevOps seeks to align these departments by giving them access to the same data and tools. With shared information, each then understands their role in the sales funnel and can work collaboratively to increase revenue.

Logrolling Negotiation

In a logrolling negotiation, one party offers a concession on one issue to gain ground on another issue. In logrolling, there is no desire by either party to advertise the extent of their power, rights, or entitlements. This makes it a particularly effective strategy in complex negotiations where partial or complete impasses exist.

Win-Win Negotiation

Win-win negotiations first rose to prominence during the 1980s, thanks in part to books like Roger Fisher, William Ury, and Bruce Patton’s bestseller Getting to Yes: Negotiating Agreement Without Giving In. Having said that, there was also a shifting mindset at the time as negotiators saw win-win negotiations as preferable to the then-dominant win-lose approach. A win-win negotiation is a negotiation outcome resulting in a mutually acceptable and beneficial deal for all involved parties.


In negotiation theory, BATNA stands for “Best Alternative To a Negotiated Agreement,” and it’s one of the key tenets of negotiation theory. Indeed, it describes the best course of action a party can take if negotiations fail to reach an agreement. This simple strategy can help improve the negotiation as each party is (in theory) willing to take the best course of action, as otherwise, an agreement won’t be reached.


In negotiation, WATNA stands for “worst alternative to a negotiated agreement,” representing one of several alternative options if a resolution cannot be reached. This is a useful technique to help understand what might be a negotiation outcome, that even if negative is still better than a WATNA, making the deal still feasible.


The ZOPA (zone of possible agreement) describes an area in which two negotiation parties may find common ground. Indeed, ZOPA is critical to explore the deals where the parties get a mutually beneficial outcome to prevent the risk of a win-lose, or lose-win scenario. And therefore get to the point of a win-win negotiation outcome.

Revenue Modeling

Revenue modeling is a process of incorporating a sustainable financial model for revenue generation within a business model design. Revenue modeling can help to understand what options make more sense in creating a digital business from scratch; alternatively, it can help in analyzing existing digital businesses and reverse engineer them.

Customer Experience Map

Customer experience maps are visual representations of every encounter a customer has with a brand. On a customer experience map, interactions called touchpoints visually denote each interaction that a business has with its consumers. Typically, these include every interaction from the first contact to marketing, branding, sales, and customer support.

AIDA Model

AIDA stands for attention, interest, desire, and action. That is a model that is used in marketing to describe the potential journey a customer might go through before purchasing a product or service. The AIDA model helps organizations focus their efforts when optimizing their marketing activities based on the customers’ journeys.

Social Selling

Social selling is a process of developing trust, rapport, and a relationship with a prospect to enhance the sales cycle. It usually happens through tech platforms (like LinkedIn, Twitter, Facebook, and more), which enable salespeople to engage with potential prospects before closing the sale, thus becoming more effective.

CHAMP Methodology

The CHAMP methodology is an iteration of the BANT sales process for modern B2B applications. While budget, authority, need, and timing are important aspects of qualifying sales leads, the CHAMP methodology was developed after sales reps questioned the order in which the BANT process is followed.

BANT Sales Process

The BANT process was conceived at IBM in the 1950s as a way to quickly identify prospects most likely to make a purchase. Despite its introduction around 70 years ago, the BANT process remains relevant today and was formally adopted into IBM’s Business Agility Solution Identification Guide.

MEDDIC Sales Process

The MEDDIC sales process was developed in 1996 by Dick Dunkel at software company Parametric Technology Corporation (PTC). The MEDDIC sales process is a framework used by B2B sales teams to foster predictable and efficient growth.

Virtuous Cycles

The virtuous cycle is a positive loop or a set of positive loops that trigger a non-linear growth. Indeed, in the context of digital platforms, virtuous cycles – also defined as flywheel models – help companies capture more market shares by accelerating growth. The classic example is Amazon’s lower prices driving more consumers, driving more sellers, thus improving variety and convenience, thus accelerating growth.

Sales Storytelling

Business storytelling is a critical part of developing a business model. Indeed, the way you frame the story of your organization will influence its brand in the long-term. That’s because your brand story is tied to your brand identity, and it enables people to identify with a company.

Enterprise Sales

Enterprise sales describes the procurement of large contracts that tend to be characterized by multiple decision-makers, complicated implementation, higher risk levels, or longer sales cycles.

Outside Sales

Outside sales occur when a salesperson meets with prospects or customers in the field. This sort of sales function is critical to acquire larger accounts, like enterprise customers, for which the acquisition process is usually longer, more complex and it requires the understanding of the target organization. Thus the outside sales will cut through the noise to acquire a large enterprise account for the organization.


A freeterprise is a combination of free and enterprise where free professional accounts are driven into the funnel through the free product. As the opportunity is identified the company assigns the free account to a salesperson within the organization (inside sales or fields sales) to convert that into a B2B/enterprise account.

Palantir Acquire, Expand, Scale Framework

Palantir is a software company offering intelligence services from governments and institutions to large commercial organizations. The company’s two main platforms Gotham and Foundry, are integrated at enterprise-level. Its business model follows three phases: Acquire, Expand, and Scale. The company bears the pilot costs in the acquire and expand phases, and it runs at a loss. Where in the scale phase, the customers’ contribution margins become positive.

Consultative Selling

Consultative selling is a sales approach favoring relationship building and open dialogue to adequately meet the needs of a prospective customer. By building trust quickly a consultative selling approach can help the customer better meet her/his expectations and the salesperson hit her/his targets more effectively.

Unique Selling Proposition

A unique selling proposition (USP) enables a business to differentiate itself from its competitors. Importantly, a USP enables a business to stand for something that they, in turn, become known among consumers. A strong and recognizable USP is crucial to operating successfully in competitive markets.

Read: product development frameworks here.

Read Next: SWOT AnalysisPersonal SWOT AnalysisTOWS MatrixPESTEL AnalysisPorter’s Five ForcesTOWS MatrixSOAR Analysis.

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