business-motivation-model

Business Motivation Model In A Nutshell

  • The Business Motivation Model is a framework for recording important governance decisions in business plans and associated change management. It also provides a means of connecting decision-making to business operations.
  • The Business Motivation Model contains 22 core concepts that help streamline communication. Each core concept occupies one of five key areas of activity within an organization.
  • The Business Motivation Model is not a methodology but a blueprint designed to support several approaches. With only three general stipulations, the BMM approach is a flexible approach to a variety of business contexts.
AspectExplanation
Definition of Business Motivation Model (BMM)The Business Motivation Model (BMM) is a conceptual framework used in business analysis and strategic planning to represent and analyze the factors that motivate an organization. It provides a structured way to define and document an organization’s goals, objectives, strategies, and the underlying motivations that drive its actions and decisions. The BMM encompasses various elements, including stakeholders, goals and objectives, strategies, tactics, and the influence of external factors. It helps organizations align their activities with their mission and vision, make informed decisions, and adapt to changing circumstances. The BMM is a valuable tool for business leaders, analysts, and planners to gain clarity on the motivations behind their actions and make strategic choices that support the organization’s success.
Key ConceptsSeveral key concepts define the Business Motivation Model:
StakeholdersStakeholders are individuals, groups, or entities with an interest in the organization and its activities. They can include employees, customers, investors, regulators, and more. Identifying and understanding stakeholders is crucial for addressing their needs and concerns. Stakeholders’ interests influence the organization’s motivations and decisions.
Goals and ObjectivesGoals are the overarching aims or desired outcomes that an organization strives to achieve. Objectives are specific, measurable targets that support the attainment of goals. Defining clear goals and objectives is essential for providing direction and purpose to the organization. Goals and objectives define what the organization is motivated to achieve.
Strategies and TacticsStrategies represent the high-level plans and approaches an organization employs to achieve its goals. Tactics are the specific actions and steps taken to implement strategies. Strategies guide decision-making, while tactics focus on execution. Strategies and tactics translate motivations into actionable plans.
External InfluencesExternal factors, such as market conditions, competition, regulatory changes, and economic trends, can impact an organization’s motivations and decisions. Understanding these external influences is critical for adapting and responding effectively. External influences shape and challenge an organization’s motivations.
CharacteristicsThe Business Motivation Model exhibits the following characteristics:
Comprehensive PerspectiveThe BMM provides a holistic view of an organization’s motivations by considering multiple factors, including internal and external elements, stakeholders, and strategic objectives. This comprehensive perspective aids in making well-informed decisions. A comprehensive perspective enhances decision-making and strategic planning.
Structured RepresentationThe BMM employs structured notation and modeling techniques to depict motivations systematically. This structured representation simplifies complex motivations and makes them more accessible for analysis and communication. Structured representation facilitates clear communication and analysis of motivations.
Alignment with StrategyOne of the primary purposes of the BMM is to ensure that an organization’s motivations align with its strategic goals and objectives. This alignment enhances the organization’s ability to focus on what truly matters and achieve its mission. Alignment with strategy fosters goal achievement and mission fulfillment.
Flexibility and AdaptabilityThe BMM allows organizations to adapt to changing circumstances and external influences. It supports scenario planning and helps organizations anticipate potential challenges and opportunities. Flexibility and adaptability improve an organization’s resilience and responsiveness.
Revenue ModelsThe Business Motivation Model itself does not generate revenue, as it is a framework for understanding an organization’s motivations and goals. However, it can influence revenue generation indirectly by guiding strategic decision-making in the following ways:
Market Expansion StrategiesBased on the analysis of motivations and goals using the BMM, organizations may decide to enter new markets, launch new products or services, or expand their customer base. These strategic decisions can impact revenue by opening up new revenue streams.
Cost OptimizationUnderstanding motivations for cost reduction and efficiency improvements can lead to initiatives that optimize operational costs. Lower costs can contribute to higher profit margins and increased revenue.
Customer-Centric ApproachesMotivations related to improving customer satisfaction and loyalty can drive initiatives aimed at enhancing the customer experience. Satisfied customers are more likely to make repeat purchases and refer others, positively impacting revenue.
Innovation and Product DevelopmentThe BMM can uncover motivations for innovation and new product development. Introducing innovative products or services that address market needs can lead to revenue growth through increased sales and market share.
AdvantagesThe Business Motivation Model offers several advantages:
Clarity and FocusThe BMM provides clarity on an organization’s motivations, goals, and strategies, helping stakeholders understand what drives decision-making. It fosters a shared focus on common objectives.
Informed Decision-MakingBy using the BMM, organizations can make more informed decisions that align with their mission and vision. It reduces the risk of pursuing objectives that do not contribute to the organization’s success.
Strategic AlignmentEnsuring that motivations align with strategic goals and objectives enhances an organization’s ability to execute its strategy effectively. It promotes consistency and coherence in actions and decisions.
Adaptability to ChangeThe BMM supports organizations in adapting to changing market conditions and external influences. It helps identify potential risks and opportunities, enabling proactive responses.

The Business Motivation Model (BMM) is a means of developing, communicating, and managing business plans in an organized fashion. The Business Motivation Model is one of many frameworks that seek to fill a gap between strategic planning and execution. This gap is usually the result of a lack of communication between departments. Communication is also hampered when different departments describe problems using different terminology. 

Understanding the Business Motivation Model

To that end, the BMM seeks to standardize business plan communication within an enterprise.

It also encourages businesses to construct tools that help them store, cross-reference, and report on the key elements of business plans.

There are two main purposes of a BMM:

  1. To make decisions that are visible to all decision-makers and explain the rationale for making them. Businesses should also improve decision-making ability by reflecting on the experience and learning.
  2. To provide references from the decisions to their effects on business operations. This may include changes to roles, responsibilities, or processes.

Key components of the Business Motivation Model

To help communicate the change associated with implementing a business plan, the BMM has a vocabulary of 22 core concepts.

These core concepts are defined in terms of five key areas:

Ends

What does the business want to accomplish? Goals and objectives are commonly referenced.

Means

How does the business intend to accomplish it? The means may be a particular strategy, tactic, or mission.

Directives

What are the rules and policies that constrain or govern the means?

Influencers

Defined as any factor an enterprise believes may affect it.

This includes internal influencers (infrastructure, resource quality) and external influencers (customers, regulation, competition).

Assessments

Or the risk and reward associated with an influencer causing a significant impact on the enterprise.

The assessment often involves a SWOT analysis to assess internal and external factors.

Conceptually, the relationship between the Ends, Means, and Influencers helps the business answer two fundamental questions:

  • What is needed to achieve what the enterprise desires to achieve? Here, decision-makers need to identify the Means necessary to achieve the desired Ends.
  • Why does each element of the business plan exist? In other words, which End does each Mean serve? What are the Influencers that provide the foundation for each choice?

Business Motivation Model best practices

It should be noted that the BMM is not a methodology but a blueprint designed to support a range of methodological approaches.

The only stipulations for creating a BMM include:

  • A business-driven requirements development process.
  • Organized business plans being a fundamental deliverable in any such process.
  • Incorporating business rules and business processes as non-negotiable elements. This helps the business guide the performance of the work and provide an adequate fallback position if some aspect of the plan fails. Rules are also important in resolving conflict that occurs when goals or objectives contradict each other.

Key Highlights:

  • Business Motivation Model (BMM): The Business Motivation Model is a framework used to develop, communicate, and manage business plans in a structured manner. It addresses the gap between strategic planning and execution by standardizing communication and terminology within an enterprise.
  • Purpose of BMM:
    • Visible Decision-Making: BMM aims to make decisions visible to all decision-makers, providing rationale and improving decision-making through reflection and learning.
    • References to Effects: BMM helps reference decisions to their effects on business operations, including changes in roles, responsibilities, and processes.
  • Key Components of BMM:
    • Ends: What the business wants to achieve, including goals and objectives.
    • Means: How the business intends to achieve its goals, such as strategies, tactics, or missions.
    • Directives: Rules and policies that govern the means.
    • Influencers: Internal and external factors that may affect the enterprise.
    • Assessments: Evaluation of risks and rewards associated with influencers impacting the enterprise.
  • Relationship between Ends, Means, and Influencers: BMM helps answer fundamental questions about what is needed to achieve desired goals and why each element of the business plan exists in relation to the ends it serves.
  • BMM Best Practices:
    • BMM is a blueprint that supports various methodological approaches.
    • Requires a business-driven requirements development process.
    • Emphasizes organized business plans as fundamental deliverables.
    • Incorporates business rules and processes to guide work and resolve conflicts.
  • Key Takeaways:
    • BMM supports recording governance decisions and connecting decision-making to business operations.
    • It includes 22 core concepts distributed across five key areas.
    • BMM is adaptable to different business contexts and is not a strict methodology but a flexible framework.

Other Motivation Theories

Herzberg’s Two-Factor Theory

herzbergs-two-factor-theory
Herzberg’s two-factor theory argues that certain workplace factors cause job satisfaction while others cause job dissatisfaction. The theory was developed by American psychologist and business management analyst Frederick Herzberg. Until his death in 2000, Herzberg was widely regarded as a pioneering thinker in motivational theory.

Maslow’s Hierarchy of Needs

maslows-hierarchy-of-needs
Maslow’s Hierarchy of Needs was developed by American psychologist Abraham Maslow. His hierarchy, often depicted in the shape of a pyramid, helped explain his research on basic human needs and desires. In marketing, the hierarchy (and its basis in psychology) can be used to market to specific groups of people based on their similarly specific needs, desires, and resultant actions.

Extrinsic vs. Intrinsic Motivation

extrinsic-vs-intrinsic-motivations
Extrinsic motivation refers to behavior that is motivated by the prospect of earning a reward or avoiding a punishment. Intrinsic motivation refers to behavior that is motivated by the desire to do something for its own sake. There is no obvious, external reward for behaving a certain way. 

Theory X and Theory Y

theory-x-and-theory-y
Theory X and Theory Y were developed in the 1960s by American management professor and social psychologist Douglas McGregor. McGregor believed there were two fundamental approaches to managing people in the workplace to get things done and benefit the organization. Theory X and Theory Y are theories of motivation used by managers to increase the performance of subordinates.

ERG Theory

erg-theory
The ERG theory was developed by American psychologist Clayton Alderfer between 1961 and 1978.  The ERG theory is a motivational model based on Maslow’s hierarchy of needs. The ERG theory is based on an acronym of three groups of core needs: existence, relatedness, growth.

Groupthink

groupthink
Groupthink occurs when well-intentioned individuals make non-optimal or irrational decisions based on a belief that dissent is impossible or on a motivation to conform. Groupthink occurs when members of a group reach a consensus without critical reasoning or evaluation of the alternatives and their consequences.

Wheel of Life

wheel-of-life
The idea behind the wheel of life is credited to self-improvement pioneer Paul Meyer who founded the Success Motivation Institute in 1960. Despite numerous interpretations of the wheel of life in more recent years, each version shares the common purpose of personal transformation.

Job Characteristics Model

job-characteristics-model
Hackman and Oldham’s job characteristics model is a framework that businesses use to design jobs that facilitate employee motivation. Hackman and Oldham’s model is based on the idea maintaining motivation in the workplace lies in the job itself. While mundane tasks were found to decrease productivity, more varied tasks had the opposite effect. Hackman and Oldham identified five job characteristics that enrich a role and cause employee motivation, satisfaction, and performance to increase: skill variety, task identity, task significance, task autonomy, and feedback. These factors are linked with three psychological states that improve an employee’s motivation in the workplace.

Premack Principle

premack-principle
The Premack principle posits that an individual will perform a less preferred activity (low probability behavior) to obtain access to a more preferred activity (high probability behavior). The Premack principle was developed after a study of capuchin monkeys conducted by David Premack in 1965. Premack later conducted a similar experiment with children and found that irrespective of their preference between pinball and candy, they would perform the less desirable activity to get what they wanted. The Premack principle can also be useful in some workplace scenarios as an employee motivation tactic.

Read Next: SWOT AnalysisPersonal SWOT AnalysisTOWS MatrixPESTEL AnalysisPorter’s Five ForcesTOWS MatrixSOAR Analysis.

FourWeekMBA Business Toolbox

Tech Business Model Template

business-model-template
A tech business model is made of four main components: value model (value propositions, missionvision), technological model (R&D management), distribution model (sales and marketing organizational structure), and financial model (revenue modeling, cost structure, profitability and cash generation/management). Those elements coming together can serve as the basis to build a solid tech business model.

Web3 Business Model Template

vbde-framework
A Blockchain Business Model according to the FourWeekMBA framework is made of four main components: Value Model (Core Philosophy, Core Values and Value Propositions for the key stakeholders), Blockchain Model (Protocol Rules, Network Shape and Applications Layer/Ecosystem), Distribution Model (the key channels amplifying the protocol and its communities), and the Economic Model (the dynamics/incentives through which protocol players make money). Those elements coming together can serve as the basis to build and analyze a solid Blockchain Business Model.

Asymmetric Business Models

asymmetric-business-models
In an asymmetric business model, the organization doesn’t monetize the user directly, but it leverages the data users provide coupled with technology, thus have a key customer pay to sustain the core asset. For example, Google makes money by leveraging users’ data, combined with its algorithms sold to advertisers for visibility.

Business Competition

business-competition
In a business world driven by technology and digitalization, competition is much more fluid, as innovation becomes a bottom-up approach that can come from anywhere. Thus, making it much harder to define the boundaries of existing markets. Therefore, a proper business competition analysis looks at customer, technology, distribution, and financial model overlaps. While at the same time looking at future potential intersections among industries that in the short-term seem unrelated.

Technological Modeling

technological-modeling
Technological modeling is a discipline to provide the basis for companies to sustain innovation, thus developing incremental products. While also looking at breakthrough innovative products that can pave the way for long-term success. In a sort of Barbell Strategy, technological modeling suggests having a two-sided approach, on the one hand, to keep sustaining continuous innovation as a core part of the business model. On the other hand, it places bets on future developments that have the potential to break through and take a leap forward.

Transitional Business Models

transitional-business-models
A transitional business model is used by companies to enter a market (usually a niche) to gain initial traction and prove the idea is sound. The transitional business model helps the company secure the needed capital while having a reality check. It helps shape the long-term vision and a scalable business model.

Minimum Viable Audience

minimum-viable-audience
The minimum viable audience (MVA) represents the smallest possible audience that can sustain your business as you get it started from a microniche (the smallest subset of a market). The main aspect of the MVA is to zoom into existing markets to find those people which needs are unmet by existing players.

Business Scaling

business-scaling
Business scaling is the process of transformation of a business as the product is validated by wider and wider market segments. Business scaling is about creating traction for a product that fits a small market segment. As the product is validated it becomes critical to build a viable business model. And as the product is offered at wider and wider market segments, it’s important to align product, business model, and organizational design, to enable wider and wider scale.

Market Expansion Theory

market-expansion
The market expansion consists in providing a product or service to a broader portion of an existing market or perhaps expanding that market. Or yet, market expansions can be about creating a whole new market. At each step, as a result, a company scales together with the market covered.

Speed-Reversibility

decision-making-matrix

Asymmetric Betting

asymmetric-bets

Growth Matrix

growth-strategies
In the FourWeekMBA growth matrix, you can apply growth for existing customers by tackling the same problems (gain mode). Or by tackling existing problems, for new customers (expand mode). Or by tackling new problems for existing customers (extend mode). Or perhaps by tackling whole new problems for new customers (reinvent mode).

Revenue Streams Matrix

revenue-streams-model-matrix
In the FourWeekMBA Revenue Streams Matrix, revenue streams are classified according to the kind of interactions the business has with its key customers. The first dimension is the “Frequency” of interaction with the key customer. As the second dimension, there is the “Ownership” of the interaction with the key customer.

Revenue Modeling

revenue-model-patterns
Revenue model patterns are a way for companies to monetize their business models. A revenue model pattern is a crucial building block of a business model because it informs how the company will generate short-term financial resources to invest back into the business. Thus, the way a company makes money will also influence its overall business model.

Pricing Strategies

pricing-strategies
A pricing strategy or model helps companies find the pricing formula in fit with their business models. Thus aligning the customer needs with the product type while trying to enable profitability for the company. A good pricing strategy aligns the customer with the company’s long term financial sustainability to build a solid business model.

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