Walmart is organised into three operating segments, Walmart U.S., Walmart International and Sam’s Club U.S., each run by its own president and CEO who reports to President and CEO John Furner (in the role since February 2026). Enterprise functions such as finance, technology, people, growth and AI sit at the corporate level and serve all three. Walmart’s fiscal 2026 10-K counts about 2.1 million associates as of 31 January 2026, and the company is headquartered in Bentonville, Arkansas.
How the structure works
What changed in 2025-26
John Furner, who ran Walmart U.S. from November 2019, became President and CEO in February 2026, succeeding Doug McMillon; the board calls him the sixth CEO in the company’s history. All three segment CEO posts changed hands at the same time.
Daniel Danker joined in August 2025 as Executive Vice President, AI Acceleration, Product and Design, a role the 2026 proxy describes as leading AI acceleration, product management, design and technology prioritisation across the enterprise.
In fiscal 2026 Walmart announced partnerships with OpenAI and Alphabet ‘to help shape the future of agentic commerce’, according to its 2026 proxy statement. Its 10-K lists emerging agentic platforms among the ways customers now shop.
The fiscal 2026 10-K says Walmart’s workforce strategy aligns its organisational structure with an AI-enabled workforce, reshaping roles toward human strengths and using AI to automate repetitive tasks, backed by company-wide AI learning pathways.
Walmart's three segments, fiscal 2026
What it means for you
- Map the segment first: buying, pricing and supplier decisions are made inside Walmart U.S., International or Sam's Club U.S., not at one global desk.
- Read the 10-K's executive officer list, not old org charts: all three segment CEOs changed in February 2026.
- For investors: track segment operating income, which is the measure the CEO uses to allocate resources.
- For AI vendors and brands: plan for agentic shopping as a channel, since Walmart has partnered with OpenAI and Alphabet on it.
- For operators: copy the pattern of shared technology and AI platforms serving separate, accountable business units.
Walmart keeps its scale manageable by splitting accountability into three segments while pooling technology, data and AI at the centre. In the AI economy the shared platform layer, not the store count, is where the structure is being rebuilt.
Read: The New Organizational Architecture โExplore the platform โRelated: Walmart business model ยท Who owns Walmart ยท Amazon organizational structure ยท Costco organizational structure ยท Divisional organizational structure
Frequently asked questions
What type of organizational structure does Walmart have?
A divisional structure by market and format, with three segments (Walmart U.S., Walmart International and Sam's Club U.S.), each led by its own CEO, plus shared corporate functions.
Who is the CEO of Walmart?
John Furner has been President and CEO since February 2026, succeeding Doug McMillon. Greg Penner is non-executive chairman of the board.
How many employees does Walmart have?
About 2.1 million associates as of 31 January 2026, of which about 1.6 million are in the U.S., according to the fiscal 2026 10-K.
Who runs Walmart's AI work?
Daniel Danker, Executive Vice President, AI Acceleration, Product and Design since August 2025, alongside Global CTO Suresh Kumar.
Sources
- Walmart Inc. (2026), Annual Report on Form 10-K for the fiscal year ended 31 January 2026, SEC EDGAR
- Walmart Inc. (2026), 2026 Proxy Statement (DEF 14A), SEC EDGAR
The full guide
The complete explainer, cleaned up and reformatted for mobile.
Walmart is organised into three operating segments, each led by its own president and CEO, under President and CEO John Furner (since February 2026): Walmart U.S. (David Guggina, $483.0B of net sales), Walmart International (Christopher Nicholas, $130.4B) and Sam’s Club U.S. (Latriece Watkins, $93.0B). Corporate functions (finance, technology, people, growth, AI and product) report at the top. Walmart had about 2.1 million associates and 10,955 stores at 31 Jan 2026.
Sources: Walmart Form 10-K for fiscal 2026. Analysis by The Business Engineer.
Correction (11 Oct 2026): the earlier text said Walmart operates โapproximately 10,500 stores under 46 banners in 24 countriesโ. Its fiscal 2026 10-K reports 10,955 retail units in 19 countries (10-K).
How we source: figures on this page come from the company’s own filings (SEC 10-K, 10-Q and earnings releases, or its annual report), with the period stated next to each number. Last refreshed October 2026. Our methodology.
Walmart’s structure at a glance

| Leader | Role |
|---|---|
| John Furner | President and Chief Executive Officer |
| John David Rainey | EVP and Chief Financial Officer |
| David Guggina | EVP, President and CEO, Walmart U.S. |
| Christopher Nicholas | EVP, President and CEO, Walmart International |
| Latriece Watkins | EVP, President and CEO, Sam’s Club U.S. |
| Suresh Kumar | EVP, Global CTO and Chief Development Officer |
| Donna Morris | EVP, Global People, Chief People Officer |
| Seth Dallaire | EVP and Chief Growth Officer |
| Daniel Danker | EVP, AI Acceleration, Product and Design |
| Daniel J. Bartlett | EVP, Corporate Affairs |
Source: Walmart fiscal 2026 10-K, Executive Officers.
| Segment, FY26 | Net sales | Op. income | Units |
|---|---|---|---|
| Walmart U.S. | $483.0B | $25.2B | 4,611 |
| Walmart International | $130.4B | $5.1B | 5,743 |
| Sam’s Club U.S. | $93.0B | $2.4B | 601 |
Source: Walmart fiscal 2026 10-K, segment reporting and Item 2.
How the structure works
Divisional by format and geography. Each segment has its own president and CEO and its own operating results, so performance is measured segment by segment.
Shared platforms at the centre. Technology (CTO Suresh Kumar), people (Donna Morris), growth (Seth Dallaire) and AI, product and design (Daniel Danker) sit at corporate level and serve all three segments (10-K).
Weight of the U.S. Walmart U.S. is 68% of net sales and 77% of segment operating income (calculated).
What to watch
- Q2 fiscal 2027: revenue $187.9B (+5.9%), eCommerce +23%, advertising +38% (Q2 fiscal 2027 release).
- New leadership: John Furner has been CEO since February 2026 (10-K).
Keep exploring
Earlier analysis and background
Earlier analysis and background (pre-2026 figures)
The text below is the earlier version of this page. Its figures refer to earlier periods and some were corrected above; the current, sourced figures are in the sections above.
Correction (10 Oct 2026): an earlier section on this page showed unsourced figures; it has been removed.
Walmart has a hybrid hierarchical-functional organizational structure, otherwise referred to as a matrix structure that combines multiple approaches. On the one hand, Walmart follows a hierarchical structure, where the current CEO John Furner (who succeeded Doug McMillon in February 2026) is the only employee without a direct superior, and directives are sent from top-level management. On the other hand, the function-based structure of Walmart’s business model is used to categorize employees according to their particular skills and experience.

One card per Department: Type of Structure, Structure Details, Advantages, Drawbacks.
Corporate Leadership
Type of Structure: Hierarchy
Structure Details: – Walmart’s corporate leadership operates within a hierarchical structure, with clear levels of authority and responsibility. The structure includes executive leadership, senior management, and various divisions and departments, such as finance, legal, and corporate affairs.
Advantages: – Clear lines of authority and accountability. Efficient decision-making process. Well-defined roles and responsibilities.
Drawbacks: Potential slow decision-making due to multiple levels of approval. Limited flexibility in responding to rapid changes in the retail industry.
Retail Operations
Type of Structure: Divisional Structure
Structure Details: – Walmart’s retail operations are organized into divisions, each responsible for a specific geographic region or store format. The divisions include Walmart U.S., Walmart International, and Sam’s Club, each with its own leadership team. Within each division, there are further divisions based on specific geographic regions or markets.
Advantages: – Tailored approach to different markets and regions. Quick adaptation to local market conditions. Specialization in retail operations.
Drawbacks: Potential coordination challenges between divisions. May result in variations in retail strategies across regions.
Supply Chain Management
Type of Structure: Functional Structure
Structure Details: – Supply chain management functions follow a functional structure, with specialized teams for logistics, transportation, inventory management, and procurement. These teams manage the flow of products from suppliers to distribution centers and stores.
Advantages: – Efficient management of the supply chain. Specialized expertise in logistics and inventory management.
Drawbacks: Potential challenges in cross-functional collaboration between supply chain and other business units. May not align with specific business divisions.
Finance and Accounting
Type of Structure: Functional Structure
Structure Details: – The Finance and Accounting functions operate with a functional structure, comprising specialized teams for financial reporting, auditing, and financial planning and analysis. Each team handles financial matters, including budgeting, financial reporting, and risk management.
Advantages: – Efficient financial management and reporting. Specialized expertise in financial matters.
Drawbacks: Potential challenges in cross-functional collaboration with other business units. May not align with specific business divisions.
Marketing and Sales
Type of Structure: Divisional Structure
Structure Details: – Walmart’s marketing and sales operations follow a divisional structure, with divisions responsible for different regions or store formats. Marketing teams develop strategies tailored to specific markets. Sales divisions oversee retail operations and customer experience. Walmart also has an e-commerce division focused on online sales.
Advantages: – Customized marketing and sales strategies for different regions and customer segments. Quick adaptation to regional market conditions. Specialization in retail marketing.
Drawbacks: Potential coordination challenges between regional divisions. May lead to variations in marketing and sales strategies across regions.
Technology and Innovation
Type of Structure: Hybrid Structure
Structure Details: – Walmart’s technology and innovation functions combine elements of both functional and divisional structures. There is a centralized technology team responsible for global IT initiatives and infrastructure. However, innovation teams within different divisions also focus on technology solutions tailored to their specific needs, such as e-commerce or supply chain innovation.
Advantages: – Efficient management of global IT infrastructure. Specialized technology solutions for division-specific needs. Flexibility to innovate at the divisional level.
Drawbacks: Potential challenges in balancing centralized and divisional technology initiatives. May require effective coordination between central IT and divisional innovation teams.
Human Resources
Type of Structure: Functional Structure
Structure Details: – The Human Resources function operates with a functional structure, focusing on HR-related functions such as talent acquisition, talent development, and employee relations. Teams handle HR matters across the organization, including recruitment, training, and performance management.
Advantages: – Efficient management of human resources and talent-related activities. Specialized expertise in HR functions.
Drawbacks: Potential challenges in cross-functional collaboration with business units. May not align with specific business divisions.
Sustainability and CSR
Type of Structure: Cross-Functional
Structure Details: – Walmart’s sustainability and corporate social responsibility (CSR) efforts involve cross-functional collaboration. While there is a dedicated sustainability team, sustainability initiatives require collaboration across various departments, including supply chain, marketing, and corporate affairs. The company’s sustainability goals are integrated into its overall business strategy.
Advantages: – Holistic approach to sustainability and CSR, integrating it into business operations. Collaboration across functions for a shared purpose.
Drawbacks: Potential challenges in ensuring consistent sustainability practices across the organization. Requires effective cross-functional coordination and alignment with corporate strategy.
Walmart Business Model
History of Walmart
Understanding Walmartโs organizational structure
Walmart has an organizational structure characterized by the presence of a hierarchy and function-based groups.
In fact, many similar multinational companies use this approach to deal with multiple divisions and functional structures at the same time.
In the following sections, weโll take a closer look at Walmartโs organizational structure.
Hierarchical structure
Walmart utilizes the hierarchical structure which means that current CEO John Furner (who succeeded Doug McMillon in February 2026) is the only employee without a direct superior.
Directives are sent from top-level management to regional managers, district managers, middle managers, store managers, and store team members as required. This allows executives to easily exert their influence on the organization and monitor the impacts of decisions.
Under the Board of Directors is the Executive Committee comprised of executives in roles such as Chief Financial Officer, Chief Technology Officer, and Chief Legal Officer and Corporate Secretary.
Function-based structure
The function-based structure of Walmart is used to categorize employees according to their particular skills and experience.
For example, function-based groups may include human resources, marketing, customer care, and production. Each group is headed by a manager who liaises with individual store managers to meet company objectives.
Furthermore, different Walmart store formats will be comprised of different departments. The member-only retail warehouse Samโs Club, for example, will possess some functional groups that are not present in a Walmart Discount Store. Walmart Supercentres that incorporate banks, hairdressers, nail salons, pharmacists, restaurants, and optometrists will also incorporate several departments that are not relevant to a standard Walmart Discount Store.
Comparison with Top Related Companies
- Target: Target operates primarily under a functional organizational structure. This setup is characterized by its emphasis on centralized business functions such as marketing, finance, and human resources, which allows for strong corporate control and streamlined decision-making. Unlike Walmartโs matrix structure, Targetโs approach may not provide the same level of flexibility in responding to local market changes but does promote efficiency in managing corporate-wide strategies.
- Costco: Costco uses a matrix organizational structure similar to Walmart’s, combining functional and divisional structures. However, Costco tends to lean more towards a divisional approach when it comes to geographic operations, which grants its individual warehouses considerable autonomy to adapt to local market conditions. This contrasts with Walmartโs more hierarchical control over its store operations, which can sometimes slow down local responsiveness but ensures uniformity across its global operations.
- Amazon: Amazon employs a complex matrix organizational structure that includes elements of both functional management and divisional (geographic and product-based) structures. This hybrid structure supports its diverse range of operations, from retail to cloud computing and entertainment. Amazonโs structure is highly adaptable and designed to innovate rapidly, which is crucial for staying competitive in various sectors. In comparison, Walmart’s matrix structure, while also flexible, tends to emphasize more traditional retail operations and has a stronger hierarchical element.
Similarities and Differences
- Similarities: All companies, including Walmart, utilize some form of matrix structure that allows them to manage extensive operations effectively. They combine different structural elements to handle the complexities of large-scale, multinational business environments.
- Differences: Walmartโs use of a hierarchical matrix emphasizes clear lines of authority and a top-down approach to decision-making, which differs from Amazon’s more fluid and innovation-driven matrix. Costcoโs approach gives more power to local managers, which can enhance responsiveness but may lead to inconsistencies that Walmartโs structure aims to minimize.
Implications
- Scalability and Control: Walmartโs hybrid structure is designed to scale efficiently while maintaining strict control over global operations, which is essential for a retailer of its size. This structure supports Walmartโs ability to implement uniform policies and practices across all locations, which is crucial for maintaining the brandโs reputation.
- Responsiveness to Local Markets: Compared to Amazon and Costco, Walmartโs hierarchical nature may limit its ability to quickly adapt to local market trends. However, it ensures a consistent shopping experience across all its stores.
- Innovation and Flexibility: Amazonโs structure allows for greater flexibility and faster innovation, which is crucial in technology and e-commerce. Walmart, while innovative, may not match the speed of Amazon due to its more rigid hierarchical components but continues to evolve its strategies to stay competitive.
Key takeaways:
- Walmart has a hybrid hierarchical-functional organizational structure, otherwise referred to as a matrix structure that combines multiple approaches.
- Walmart utilizes the hierarchical structure which means that current CEO John Furner (who succeeded Doug McMillon in February 2026) is the only employee without a direct superior. Directives are sent from top-level management to regional managers, district managers, middle managers, store managers, and store team members when required.
- The function-based structure of Walmart is used to categorize employees according to their particular skills and experience. Examples include sales, marketing, human resources, customer care, and production.
Key Highlights
- Hybrid Hierarchical-Functional Structure: Walmart employs a hybrid organizational structure that blends elements of both hierarchical and function-based approaches. This combination is often referred to as a matrix structure, allowing Walmart to effectively manage its vast operations.
- CEO’s Role: In the hierarchical aspect of the structure, the current CEO, John Furner (who succeeded Doug McMillon in February 2026), stands out as the sole employee without a direct superior. This gives him a pivotal role in the decision-making process and overall management.
- Hierarchical Directives: Walmart’s hierarchical structure facilitates the flow of directives from top-level management down to various organizational levels. This ensures that executive decisions and strategies are effectively communicated and implemented throughout the company.
- Function-Based Groups: Walmart’s function-based structure involves categorizing employees based on their skills and expertise. This results in various functional groups, such as human resources, marketing, customer care, and production, each headed by a manager.
- Adaptation to Store Formats: Different store formats within Walmart’s portfolio, such as Samโs Club and Walmart Supercenters, accommodate distinct departments and functional groups based on the specific needs of each format. This flexibility allows Walmart to tailor its operations to different customer requirements.
Read Also: Walmart Business Model, Walmart Mission Statement Analysis, Walmart SWOT Analysis, Who Owns Walmart.
Related Visual Stories


Walmart generated $611.29 billion in revenue in 2023 and $11.68 billion in profits, compared to $572 billion in revenue in 2022 and over $13.6 billion in net profits in the same year. Compared to over $559 billion in revenue in 2021 and over $13.5 billion in net profits.
Walmart generated $611.29 billion in revenue in 2023, compared to over $572 billion in revenues in 2022 and $559 billion in 2021.
In 2023, Walmart reported 240 million customers compared to 230 million global customers in 2022, 240 million customers in 2021, and 265 million customers in 2019.
In 2023 Walmart had 10,500, same in 2022, compared to 11,400 stores globally, in 2021.
Walmart had 2.1 million associates globally in 2023, compared to 2.3 million associates globally in 2022, the same number in 2021. In 2020, Walmart had 2.2 million associates globally.

Walmart Organizational Structure


Read Also: Walmart Business Model, Walmart SWOT Analysis, Walmart Mission Statement, Costco Business Model.
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How AI Is Changing This
Walmart has fundamentally restructured its organizational hierarchy by implementing AI-driven inventory management systems that redistribute decision-making authority from regional managers to automated algorithms. This shift has flattened Walmart’s traditional pyramid structure, reducing the need for regional inventory coordinators and district-level procurement specialists. Store managers now receive AI-generated recommendations rather than directives from human supervisors, while corporate data scientists and machine learning engineers have gained prominence in the organizational chart. The AI system analyzes real-time sales data, weather patterns, and local events to make instant restocking decisions that previously required approval chains involving store managers, district supervisors, and regional directors, effectively compressing a multi-tiered decision-making process into millisecond algorithmic responses.
For deeper analysis: The Business Engineer โ AI Strategy Intelligence
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