walmart-customers

How Many Customers Does Walmart Have? Walmart Customers 2018-2022

Business / By / June 13, 2023

Walmart had 230 million global customers in 2022, compared to 240 million customers in 2021 and 265 million customers in 2019.

More about Walmart’s business model

Walmart Business Model

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With over $572 billion in net sales in 2022, Walmart operates a differentiated Omni business model with three primary units comprising Walmart U.S., Walmart International, and Sam’s Club (a membership-only warehouse club), together with Walmart+. This subscription service includes unlimited free shipping, unlimited delivery from its stores, and discounts launched in 2021.

Walmart Revenue vs. Profit

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Walmart generated over $572 billion in revenue in 2022 and over $13.6 billion in net profits in the same year. Compared to over $559 billion in revenue in 2021 and over $13.5 billion in net profits.

Walmart Revenue

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Walmart generated over $572 billion in revenues in 2022, compared to over $559 billion in 2021.

Walmart Customers

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Walmart had 230 million global customers in 2022, compared to 240 million customers in 2021 and 265 million customers in 2019.

Walmart Stores

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In 2022, Walmart had 10,500 employees globally, compared to 11,400 employees globally, in 2021.

Walmart Employees

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Walmart had 2.3 million associates globally in 2022, the same number in 2021. While in 2020, Walmart had 2.2 million associates globally.

Walmart Mission Statement

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Walmart’smission can be summarized as “helping people around the world save money and live better – anytime and anywhere – in retail stores and through eCommerce.” While its vision is to “make every day easier for busy families.” Walmart defines “busy families” as the bull’s eye of its business strategy.

Walmart Organizational Structure

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Walmart has a hybrid hierarchical-functional organizational structure, otherwise referred to as a matrix structure that combines multiple approaches. On the one hand, Walmart follows a hierarchical structure, where the current CEO Doug McMillon is the only employee without a direct superior, and directives are sent from top-level management. On the other hand, the function-based structure of Walmart is used to categorize employees according to their particular skills and experience.

Walmart SWOT Analysis

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From humble beginnings just over 50 years ago, Walmart has become the world’s largest retail company. A single small discount store in Arkansas has now expanded to over 11,000 stores in 28 countries. Some reports suggest that the company makes $1.8 million of profit every hour.

Read Also: Walmart Business Model, Walmart SWOT Analysis, Walmart Mission Statement, Costco Business Model.

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About The Author

Gennaro is the creator of FourWeekMBA, which reached about four million business people, comprising C-level executives, investors, analysts, product managers, and aspiring digital entrepreneurs in 2022 alone | He is also Director of Sales for a high-tech scaleup in the AI Industry | In 2012, Gennaro earned an International MBA with emphasis on Corporate Finance and Business Strategy.
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