microsoft-vs-apple

Microsoft vs. Apple: Business Models Compared

Microsoft is a diversified company, still primarily making money with its productivity Windows Office package, and over the years, it has bought several other businesses (like LinkedIn, Bing, and Xbox).

ElementsAppleMicrosoftSimilaritiesDifferencesCompetitive Advantage
Customer SegmentsConsumer electronics, software, servicesSoftware, cloud services, hardwareBoth target consumers and businesses, offering a range of products and services.Apple primarily focuses on consumer electronics, software, and services. Microsoft offers a wide array of software, cloud services, and hardware products targeting both consumers and enterprises.Strong consumer electronics and software focus (Apple). Diverse software and cloud offerings (Microsoft).
Value PropositionInnovative design, user experience, ecosystemSoftware, productivity tools, cloud solutionsBoth provide software solutions, but with different emphases.Apple emphasizes innovative design, user experience, and its ecosystem (hardware, software, and services). Microsoft focuses on software, productivity tools, and cloud solutions, often integrating them to enhance business efficiency.Ecosystem and user experience (Apple). Productivity and cloud solutions (Microsoft).
ChannelsApple Stores, online platforms, partnershipsOnline platforms, channel partners, direct salesBoth use online platforms, partnerships, and direct sales channels for distribution.Apple relies on its Apple Stores, online platforms, and partnerships for distribution. Microsoft leverages online platforms, channel partners, and direct sales to reach its target audience, particularly in the enterprise market.Iconic retail presence and direct-to-consumer approach (Apple). Strong enterprise focus (Microsoft).
Customer RelationshipsRetail experience, customer supportCustomer support, licensing agreementsBoth offer customer support but with different delivery methods.Apple emphasizes the in-person retail experience, complemented by customer support. Microsoft provides customer support and maintains customer relationships through licensing agreements, particularly for its software products.Iconic retail stores and personal support (Apple). Licensing agreements and software support (Microsoft).
Key ActivitiesHardware design, software developmentSoftware development, cloud infrastructureBoth involve software development activities but differ in focus.Apple’s key activities include hardware design (for products like iPhones and Macs) and software development for its ecosystem. Microsoft’s activities revolve around software development, cloud infrastructure management, and services that cater to businesses and consumers.Hardware design and ecosystem development (Apple). Cloud infrastructure and enterprise focus (Microsoft).
Key ResourcesDesign talent, manufacturing facilitiesSoftware engineers, cloud infrastructureBoth rely on their core resources.Apple’s key resources include design talent for product innovation and manufacturing facilities for hardware production. Microsoft’s resources are primarily software engineers and cloud infrastructure for delivering its suite of software and services.Design innovation and manufacturing (Apple). Software expertise and cloud infrastructure (Microsoft).
Key PartnershipsApp developers, suppliers, app ecosystemOEMs, software developers, strategic alliancesBoth collaborate with partners to enhance their offerings.Apple partners with app developers, suppliers, and maintains a robust app ecosystem. Microsoft collaborates with original equipment manufacturers (OEMs), software developers, and forms strategic alliances with other tech companies to expand its reach and integration across various platforms.Strong app ecosystem and developer relationships (Apple). Extensive partnerships and integration (Microsoft).
Revenue StreamsHardware sales, services, app salesSoftware licensing, cloud services, hardware salesBoth generate revenue from hardware sales and services.Apple generates revenue from hardware sales (e.g., iPhones, Macs), services (e.g., App Store, Apple Music), and app sales. Microsoft’s revenue streams include software licensing (e.g., Windows), cloud services (e.g., Azure), and hardware sales (e.g., Surface devices, Xbox).Diverse revenue sources including services (Apple). Extensive software and cloud revenue (Microsoft).
Cost StructureManufacturing costs, R&D, marketingR&D, cloud infrastructure, marketingBoth incur costs related to R&D, marketing, and infrastructure.Apple’s cost structure includes manufacturing costs, extensive R&D investment, and marketing expenses for promoting its products and services. Microsoft’s cost structure comprises R&D expenses, cloud infrastructure maintenance, and marketing efforts for its software and cloud solutions.Manufacturing and design costs (Apple). Cloud infrastructure and software development costs (Microsoft).
apple-business-modelmicrosoft-business-model
microsoft-business-model
Microsoft has a diversified business model, spanning from Office to gaming (with Xbox), LinkedIn, search (with Bing), and enterprise services (with GitHub). In 2021, Microsoft made over $198 billion in revenues, of which over $67 billion came from Server products and cloud services, and $44.8 billion came from Office products and cloud services. Windows generated $24.7 billion, Gaming generated over $16 billion, LinkedIn over $13 billion, and search advertising (through Bing) over $11.5 billion. Enterprise (GitHub) generated $7.4 billion, and devices (PC) generated almost $7 billion. 

Even though the company has been diversifying via an acquisition strategy by acquiring incredible assets like LinkedIn and GitHub.

In addition, in 2019 and then in 2022-23, Microsoft led a business partnership with OpenAI to integrate its technology within its core products, thus giving a second chance to its search engine Bing.

And by integrating AI into its browser, Edge, and its core products.

openai-microsoft
OpenAI and Microsoft partnered up from a commercial standpoint. The history of the partnership started in 2016 and consolidated in 2019, with Microsoft investing a billion dollars into the partnership. It’s now taking a leap forward, with Microsoft in talks to put $10 billion into this partnership. Microsoft, through OpenAI, is developing its Azure AI Supercomputer while enhancing its Azure Enterprise Platform and integrating OpenAI’s models into its business and consumer products (GitHub, Office, Bing).

Apple primarily makes money by selling iPhones and other tech devices. Apple is less diversified, and it’s primarily a product company, more skewed toward software in the last few years.

apple-business-model
Apple has a business model that is divided into products and services. Apple generated over $394 billion in revenues in 2022, of which $205.5 came from iPhone sales, $40 billion came from Mac sales, over $41 billion came from accessories and wearables (AirPods, Apple TV, Apple Watch, Beats products, HomePod, iPod touch, and accessories), $29.3 billion came from iPad sales, and $78.13 billion came from services.

Apple, managed to build the most valuable mobile business platform.

apple-vs-android

Both companies are tech giants with a dominant position in their own markets (Microsoft = Productivity, Apple = Smartphones).

Key Highlights:

Microsoft:

  1. Diversified Business Model: Microsoft’s business spans a range of sectors, including productivity software (Office), cloud services (Azure), gaming (Xbox), professional networking (LinkedIn), and more.
  2. Revenue Breakdown: In 2021, Microsoft generated over $198 billion in revenues. Notable revenue sources include server products/cloud services ($67 billion), Office products/cloud services ($44.8 billion), and Windows ($24.7 billion).
  3. Acquisitions: Microsoft has strategically acquired companies like LinkedIn and GitHub to diversify its portfolio and expand its offerings.
  4. AI Integration: Microsoft has integrated AI technology into its products, such as Edge browser and core software, improving user experiences and functionality.
  5. OpenAI Partnership: Microsoft and OpenAI entered a commercial partnership in 2019, with Microsoft investing $1 billion. The partnership aims to leverage AI advancements in various products and services.
  6. Azure AI Supercomputer: Through the partnership, Microsoft is developing the Azure AI Supercomputer, enhancing its Azure Enterprise Platform and integrating OpenAI’s models into products like GitHub, Office, and Bing.

Apple:

  1. Product and Service Model: Apple’s business is divided between hardware products (iPhone, Mac, iPad, wearables) and services (App Store, Apple Music, iCloud, etc.).
  2. Revenue Composition: In 2022, Apple generated over $394 billion in revenues. Notably, iPhone sales accounted for $205.5 billion, services generated $78.13 billion, and Mac, iPad, and accessories also contributed significantly.
  3. iPhone Dominance: Apple’s iPhone remains a primary revenue driver, contributing to a significant portion of its earnings.
  4. Valuable Mobile Platform: Apple has established itself as a leader in the mobile industry, creating an ecosystem of products and services that interconnect seamlessly.
  5. Focus on Software: While Apple is known for its hardware, it has been placing increasing emphasis on software and services, enhancing user experiences and expanding its offerings.

Related Visual Stories

Who Owns Microsoft

who-owns-microsoft
Major shareholders comprise co-founder Bill Gates, who stepped down from the company’s board in 2020, which is why these shares are no longer publicly reported. In 2019, Gates still owned a stake of 103 million stocks, which accounted for 1.34% of the company’s ownership (worth over $23 billion in January 2023). Other individual shareholders comprise Satya Nadella, the company’s CEO, Brad Smith (former president), Jean-Philippe Courtois (EVP), and Amy Hood (former CFO).

Microsoft Financials

microsoft-financials
In 2022, on over $198 billion in revenue, Microsoft generated over $72.7 billion. The company had over $104 billion in liquid assets (which can be easily converted into cash).

Microsoft Revenue

microsoft-revenue

Microsoft Subsidiaries

microsoft-subsidiaries
Microsoft is among the largest companies on earth, with a diversified portfolio. Owned by billionaire Bill Gates, Microsoft acquired other companies like LinkedIn, GitHub, Skype, and more over the years. Today, Microsoft is a tech empire that spans software, social media, gaming, and more.

Microsoft Revenue Per Employee

microsoft-revenue-per-employee
In 2022, Microsoft generated $928,663 in revenue per employee post-mass layoffs, vs. $939,668 in 2021.

Microsoft Acquisitions

microsoft-acquisitions
Microsoftโ€™s first acquisition in 1987, Forethought, was the developer of a presentation program that would later become PowerPoint. Since then, the company has made an average of six purchases every year, with fourteen of those exceeding the $1 billion mark. Today’s Microsoft business model spans various segments thanks to an acquisition strategy, which saw Microsoft involved in multiple acquisitions.

Microsoft Mission Statement

microsoft-mission-statement
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. With over $110 billion in revenues in 2018, Office Products and Windows are still the main products. Yet the company also operates in Gaming (Xbox), Search Advertising (Bing), Hardware, LinkedIn, Cloud, and more.

Microsoft Business Model

microsoft-business-model
Microsoft has a diversified business model, spanning from Office to gaming (with Xbox), LinkedIn, search (with Bing), and enterprise services (with GitHub). In 2021, Microsoft made over $168 billion in revenues, of which over $52 billion came from Server products and cloud services, and $39.8 billion came from Office products and cloud services. Windows generated over $23 billion, Gaming generated over $15 billion, LinkedIn over $10 billion, and search advertising (through Bing) over $8.5 billion. 

Microsoft SWOT Analysis

microsoft-swot-analysis
Founded in 1975 by Bill Gates and Paul Allen, Microsoft is a revolutionary company in the world of personal computing. The company designs and manufactures software, hardware, operating systems, apps, and devices. Indeed, Windows and Microsoft Office are staples in billions of homes worldwide.

Microsoft Organizational Structure

microsoft-organizational-structure
Microsoft has a product-type divisional organizational structure based on functions and engineering groups. As the company scaled over time, it also became more hierarchical while maintaining its hybrid approach between functions, engineering groups, and management.

OpenAI Organizational Structure

openai-organizational-structure
OpenAI is an artificial intelligence research laboratory that transitioned into a for-profit organization in 2019. The corporate structure is organized around two entities: OpenAI, Inc., which is a single-member Delaware LLC controlled by OpenAI non-profit, And OpenAI LP, which is a capped, for-profit organization. The OpenAI LP is governed by the board of OpenAI, Inc (the foundation), which acts as a General Partner. At the same time, Limited Partners comprise employees of the LP, some of the board members, and other investors like Reid Hoffmanโ€™s charitable foundation, Khosla Ventures, and Microsoft, the leading investor in the LP.

OpenAI Business Model

how-does-openai-make-money
OpenAI has built the foundational layer of the AI industry. With large generative models like GPT-3 and DALL-E, OpenAI offers API access to businesses that want to develop applications on top of its foundational models while being able to plug these models into their products and customize these models with proprietary data and additional AI features. On the other hand, OpenAI also released ChatGPT, developing around a freemium model. Microsoft also commercializes opener products through its commercial partnership.

OpenAI/Microsoft

openai-microsoft
OpenAI and Microsoft partnered up from a commercial standpoint. The history of the partnership started in 2016 and consolidated in 2019, with Microsoft investing a billion dollars into the partnership. It’s now taking a leap forward, with Microsoft in talks to put $10 billion into this partnership. Microsoft, through OpenAI, is developing its Azure AI Supercomputer while enhancing its Azure Enterprise Platform and integrating OpenAI’s models into its business and consumer products (GitHub, Office, Bing).

Stability AI Business Model

how-does-stability-ai-make-money
Stability AI is the entity behind Stable Diffusion. Stability makes money from our AI products and from providing AI consulting services to businesses. Stability AI monetizes Stable Diffusion via DreamStudio’s APIs. While it also releases it open-source for anyone to download and use. Stability AI also makes money via enterprise services, where its core development team offers the chance to enterprise customers to service, scale, and customize Stable Diffusion or other large generative models to their needs.

Stability AI Ecosystem

stability-ai-ecosystem

Related to Apple

Who Owns Apple

who-owns-apple
As of 2023, major Apple shareholders comprised Warren Buffet’s Berkshire Hathaway with 5.73% of the company’s stock (valued at over $130 billion). Followed by other individual shareholders like Tim Cook, CEO of Apple, with about 3.3 million shares, Artur Levinson, chairman of Apple, with over 4.5 million shares, and others.

Apple Business Model

apple-business-model
Apple has a business model that is divided into products and services. Apple generated over $394 billion in revenues in 2022, of which $205.5 came from iPhone sales, $40 billion came from Mac sales, over $41 billion came from accessories and wearables (AirPods, Apple TV, Apple Watch, Beats products, HomePod, iPod touch, and accessories), $29.3 billion came from iPad sales, and $78.13 billion came from services.

Apple vs. Android

apple-vs-android

Apple Business Growth

apple-business-growth
iPhone and Services sales represented the main revenue drivers in 2022. Within the service revenues, the fastest growing sub-segment was the advertising business Apple built on top of the App Store, followed by the Mac, Accessories & Wearables, and the iPad.

Apple Profits

apple-profits
Apple generated almost a hundred billion dollars in profits in 2022, compared to $94.6 billion in 2021 and over $57 billion in 2020.

Apple Distribution

apple-distribution-strategy
In 2022, most of Apple’s sales (62%) came from indirect channels (comprising third-party cellular networks, wholesalers/retailers, and resellers). These channels are critical for sales amplification, scale, and subsidies (to enable the iPhone to be purchased by many people). In comparison, the direct channel represented 38% of the total revenues. Stores are critical for customer experience, enabling the service business, and branding at scale.

Apple Sales By Distribution Channel

apple-sales-by-channel
In 2022, Apple generated 62% from indirect channels vs. 38% from its direct channel. In 2021, 64% of Apple’s sales came by indirect channels vs. 36% from its direct channels in 2021.

Apple Value Proposition

apple-value-proposition
Apple is a tech giant, and as such, it encompasses a set of value propositions that make Apple’s brand recognized, among consumers. The three fundamental value propositions of Apple’s brand leverage the “Think Different” motto; reliable tech devices for mass markets; and starting in 2019, Apple also started to emphasize more and more privacy to differentiate itself from other tech giants.

Apple Mission Statement

apple-mission-statement-vision-statement
Appleโ€™s mission is โ€œto bring the best user experience to its customers through its innovative hardware, software, and services.โ€ And in a manifesto dated 2019 Tim Cook set the vision specified as โ€œWe believe that we are on the face of the earth to make great products and thatโ€™s not changing.โ€

How Much Is Apple Worth?

how-much-is-apple-worth
In 2022, Apple is worth two and a half trillion dollars. Apple generated over $205 billion from iPhone sales in 2022, which accounted for over 52% of its net salesโ€”followed by services revenues at over $78 billion, wearables and accessories at over $41 billion, Mac sales at $40 billion, and iPad sales at over $29 billion.

Apple Cash On Hand

apple-cash-on-hand

Apple Employees

apple-employees-number

Apple Revenue Per Employee

apple-revenue-per-employee
Apple had 164000 full-time employees as of 2022, generating $2,404,439 per employee.

Revenue Per Employee

revenue-per-employee

Apple Mission Statement

apple-mission-statement-vision-statement
Appleโ€™s mission is โ€œto bring the best user experience to its customers through its innovative hardware, software, and services.โ€ And in a manifesto dated 2019 Tim Cook set the vision specified as โ€œWe believe that we are on the face of the earth to make great products and thatโ€™s not changing.โ€

The Economics of The iPhone

how-much-profit-does-apple-make-per-iphone
It costs Apple $501 to make an iPhone 14 Pro Max, and the company sells it at a base price of $1099. This makes Apple’s base markup on the latest iPhone model at 119% Apple is the only tech company able to sell its tech products at a such a premium, thanks to a combination of hardware, software and marketplace.

Tim Cook Salary

tim-cook-salary
While Apple Tim Cook’s salary has been $3 million since 2016, most of Tim Cook’s compensation is performance-based. For instance, in 2022, while the salary of Tim Cook was $3 million, he had total compensation of over $99 million, which comprised stock awards and other incentives and bonuses.

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