doordash-orders

DoorDash Orders

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In 2023 DoorDash processed $2.1 billion in orders. In 2022, DoorDash processed over 1.7 billion orders through its platform, vs. almost 1.4 billion orders in 2021.

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Uber Eats vs. DoorDash

uber-eats-business-modelhow-does-doordash-make-money

DoorDash Business Model

how-does-doordash-make-money
DoorDash is a platform business model that enables restaurants to set up at no cost delivery operations. At the same time, customers get their food at home and dashers (delivery people) earn some extra money. DoorDash makes money by markup prices through delivery fees, memberships, and advertising for restaurants on the marketplace.

DoorDash Revenue

doordash-revenue
DoorDash generated $8.63 billion in revenue in 2023, compared to over $6.5 billion in revenue in 2022, and $4.8 billion in 2021.

DoorDash Financials

doordash-financials
DoorDash generated $8.63 billion in revenue in 2023, and over $500 million in net losses for the same period, while it generated over $6.5 billion in revenue in 2022 and over $1.3 billion in net losses for the same period.

DoorDash Employees

doordash-employees
In December 2022, DoorDash announced the mass layoff of 1,250 employees, bringing the employees from 8,600 in 2021 to 7,350 at the end of 2022.

DoorDash GOV

doordash-GOV
DoorDash defines its Marketplace GOV as the total dollar value of Marketplace orders completed in its local logistics platform, including taxes, tips, and any applicable consumer fees, including membership fees related to DashPass. In 2023, DoorDash GOV was nearly %67 billion, in 2022 it was over $53 billion, vs. almost $42 billion in 2021.

Is Uber Eats Profitable?

is-uber-eats-profitable
If we look at EBITDA, Uber Eats was a profitable segment, generating $1.5 billion in EBITDA in 2023. For the first time since its inception, Uber Eats’ EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) – which measures a company’s operational efficiency – turned positive for $551 million in 2022, compared to negative $348 million in 2021; negative $870 million in negative EBIDTA in 2020; and over $1.3 billion negative EBIDTA in 2019.

Uber Eats Revenue

uber-eats-revenue
In 2023 Uber Eats generated $12.2 billion in revenue, compared to nearly $11 billion in 2022, $8.3 billion in revenue in 2021, and $3.9 billion in revenue in 2020.

How Much Does Uber Eats Pay?

uber-take-rate
Uber Mobility, which is the core platform of Uber, had a 28.8% take rate in 2023, and a 19.15% take rate for the delivery platform (Uber Eats) in the same period. The mobility platform had a 27% take rate in 2022, and a take rate of 19% in 2021. The take rate is the percentage Uber takes on each booking on the platform in the same year. For instance, in 2022, Uber Mobility recorded $52.6 billion in gross bookings and $14 billion in revenue.

Read Next: Uber Eats Business Model, McDonald’s Business Model, OpenTable Business Model, Amazon Business Model, TripAdvisor Business Model.

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Connected Last-Mile Delivery Business Models

Deliveroo Business Model

deliveroo-business-model
Deliveroo is a British online food delivery company founded by Greg Orlowski and Will Shu in 2013. Shu developed the platform in response to a lack of high-quality food delivery in London. Deliveroo makes money by collecting 25-45% of every order it facilitates. It also charges delivery fees and onboarding fees for restaurants that wish to be featured on the platform. Deliveroo for Business is a service designed for corporate clients needing to order food in bulk. The company also charges a higher commission to businesses that utilize a network of digital kitchens to process orders.

DoorDash Business Model

how-does-doordash-make-money
DoorDash is a platform business model that enables restaurants to set up at-no-cost delivery operations. At the same time, customers get their food at home, and dashers (delivery people) earn some extra money. DoorDash makes money by markup prices through delivery fees, memberships, and advertising for restaurants on the marketplace.

Glovo Business Model

glovo-business-model
Glovo is a Spanish on-demand courier service that purchases and delivers products ordered through a mobile app. Founded in 2015 by Oscar Pierre and Sacha Michaud as a way to “uberize” local services. Glovo makes money via delivery fees, mini-supermarkets (fulfillment centers that Glovo operates in partnership with grocery store chains), and dark kitchens (enabling restaurants to increase their capacity).

GrubHub Business Model

grubhub-business-model
Grubhub is an online and mobile platform for restaurant pick-up and delivery orders. In 2018 the company connected 95,000 takeout restaurants in over 1,700 U.S. cities and London. The Grubhub portfolio of brands like Seamless, LevelUp, Eat24, AllMenus, MenuPages, and Tapingo. The company makes money primarily by charging restaurants a pre-order commission, and it generates revenues when diners place an order on its platform. Also, it charges restaurants that use Grubhub delivery services when diners pay for them. 

Lyft Business Model

lyft-business-model
Lyft is a transportation-as-a-service marketplace allowing riders to find a driver for a ride. Lyft has also expanded with a multimodal platform that gives more options like bike-sharing or electric scooters. Lyft primarily makes money by collecting fees from drivers that complete rides on the platform.

OpenTable Business Model

how-does-opentable-make-money
OpenTable is an American online restaurant reservation system founded by Chuck Templeton. During the late 90s, it provided one of the first automated, real-time reservation systems. The company was acquired by Booking Holding back in 2014 for $2.6 billion. Today OpenTable makes money via subscription plans, referral fees, and in-dining with its first restaurant, as an experiment in Miami, Florida.

Postmates Business Model

postmates-business-model
Postmates is a food delivery service built as a last-mile delivery service platform connecting locals with shops. Postmates makes money by collecting fees (commission, delivery, service, cart, and cancellation fees). It also makes money via its subscription service (called Unlimted – $9.99/month or $99.99 annually), giving free delivery on orders of more than $12.

Uber Eats Business Model

uber-eats-business-model
Uber Eats is a three-sided marketplace connecting a driver, a restaurant owner, and a customer with Uber Eats platform at the center. The three-sided marketplace moves around three players: Restaurants pay commission on the orders to Uber Eats; Customers pay small delivery charges and, at times, cancellation fees; Drivers earn through making reliable deliveries on time.

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