Slack Competitors

Key competitors of Slack in the team communication and collaboration industry include competitors offering team collaboration tools such as Microsoft Teams, Google Chat, Cisco Webex Teams, and Flock. It also includes competitors in the communication platforms category like Microsoft Teams, Google Chat, and Cisco Webex Teams. Project management tools like Asana, Trello, Monday.com, and Jira are also included. Competitors offering file-sharing and storage solutions include Google Drive, Dropbox, OneDrive, and Box. Lastly, popular chat apps like WhatsApp, Telegram, Signal, and WeChat are included.

 

CompetitorDescriptionKey InsightsCompetitive OverlapDifferentiation
Microsoft TeamsA team collaboration platform integrated into the Microsoft 365 suite. Microsoft Teams competes with Slack in the team collaboration and messaging market.Microsoft Teams is a team collaboration platform integrated with Microsoft 365, competing with Slack in the team collaboration and messaging segments.Both compete in the team collaboration and messaging market, offering tools for communication, file sharing, and collaboration.Microsoft Teams’ integration with Microsoft 365 and Office applications.
Google WorkspaceA suite of productivity and collaboration tools, including Google Chat and Google Meet. Google Workspace competes with Slack in the collaboration and messaging market.Google Workspace offers communication and collaboration tools, competing with Slack in the collaboration and messaging segments.Both compete in the collaboration and messaging market, with Google Workspace’s emphasis on productivity and cloud-based solutions.Google Workspace’s integration with Google productivity tools.
ZoomA video conferencing and communication platform known for Zoom Meetings and Zoom Chat. Zoom competes with Slack in the communication and remote work market.Zoom offers video conferencing and communication tools, competing with Slack in the communication and remote work segments.Both compete in the communication and remote work market, with Zoom’s focus on video meetings and chat.Zoom’s specialization in video conferencing and virtual meetings.
Cisco Webex TeamsA team collaboration platform and messaging app offered by Cisco. Webex Teams competes with Slack in the team collaboration and messaging market.Cisco Webex Teams is a team collaboration platform and messaging app, competing with Slack in the team collaboration and messaging segments.Both compete in the team collaboration and messaging market, offering tools for communication and collaboration.Cisco Webex Teams’ integration with Cisco’s communication solutions.
AsanaA work management and project collaboration platform known for task management and project tracking. Asana competes with Slack in the project management and collaboration market.Asana offers project collaboration and task management tools, competing with Slack in the project management and collaboration segments.Both compete in the project management and collaboration market, with Asana’s focus on task and project management.Asana’s specialization in work management and project tracking.
TrelloA project management tool known for visual boards and task organization. Trello competes with Slack in the project management and task collaboration market.Trello provides project management and task organization tools, competing with Slack in the project management and task collaboration segments.Both compete in the project management and task collaboration market, with Trello’s emphasis on visual organization.Trello’s visual board and card-based task management.
Monday.comA work operating system that offers project management and work tracking capabilities. Monday.com competes with Slack in the work management and collaboration market.Monday.com provides work management and collaboration tools, competing with Slack in the work management and collaboration segments.Both compete in the work management and collaboration market, with Monday.com’s focus on work tracking and project management.Monday.com’s work operating system and visual work tracking.
Rocket.ChatAn open-source team collaboration platform and messaging app similar to Slack. Rocket.Chat competes with Slack in the team collaboration and messaging market.Rocket.Chat is an open-source team collaboration platform and messaging app, directly competing with Slack in the team collaboration and messaging segments.Both compete in the team collaboration and messaging market, offering communication and collaboration tools.Rocket.Chat’s open-source and customizable nature.
Zoho CliqA team communication and collaboration platform offered by Zoho. Zoho Cliq competes with Slack in the team collaboration and messaging market.Zoho Cliq is a team communication and collaboration platform, competing with Slack in the team collaboration and messaging segments.Both compete in the team collaboration and messaging market, offering tools for communication and team collaboration.Zoho Cliq’s integration with Zoho’s suite of business applications.
MattermostAn open-source, self-hosted team messaging platform similar to Slack. Mattermost competes with Slack in the team collaboration and self-hosted messaging market.Mattermost is an open-source team messaging platform, directly competing with Slack in the team collaboration and self-hosted messaging segments.Both compete in the team collaboration and self-hosted messaging market, offering communication and collaboration tools.Mattermost’s self-hosted and customizable nature.

Key Highlights

  • Microsoft Teams:
    • A direct competitor offering team collaboration and communication within the Microsoft 365 suite.
    • Integrates seamlessly with other Microsoft productivity tools.
  • Google Chat:
    • Google’s team communication and collaboration tool, part of the Google Workspace (formerly G Suite) suite.
    • Integrates with other Google productivity apps.
  • Cisco Webex Teams:
    • A platform for team collaboration and communication, offering video conferencing and messaging.
    • Provides features for virtual meetings, file sharing, and more.
  • Flock:
    • Offers team collaboration tools similar to Slack, including messaging, file sharing, and integrations.
    • Focuses on seamless communication and productivity enhancement.
  • Asana, Trello, Monday.com, Jira:
    • Project management tools that include collaboration features to manage tasks, projects, and workflows.
    • Allow teams to organize work and communicate effectively on projects.
  • Google Drive, Dropbox, OneDrive, Box:
    • File-sharing and storage solutions with collaboration features for sharing and editing documents.
    • Integrate with other tools to enhance team collaboration.
  • WhatsApp, Telegram, Signal, WeChat:

Related Visual Stories

Who Owns Salesforce

Who Owns Salesforce?
Marc Benioff, Co-CEO of Salesforce, is the primary individual shareholder, with nearly 3% of the company’s stock. Other main individual shareholders comprise Parker Harris, Co-Founder, and Chief Technology Officer, and Bret Taylor, former co-CEO. Major institutional shareholders include The Vanguard Group, Fidelity, and BlackRock.

Salesforce Business Model

Salesforce business model
Salesforce follows a SaaS business model, offering four main categories of cloud CRM (Customer Relationship Management) services spanning the sales cloud to the marketing cloud. Where subscriptions drive the primary revenue model. However, the company leverages professional assistance to push the adoption of the software and retention of paying subscribers. Indeed, by 2024, Salesforce generated over $32 billion from subscriptions and $2.32 billion from professional services.

Salesforce Revenue

Salesforce Revenue Breakdown
In 2024, Salesforce generated $32.54 billion from subscriptions and $2.32 billion in professional services, compared to $29 billion in subscriptions in 2023 and $2.33 billion in professional services.

Salesforce Employees

Salesforce Employees
Salesforce had 72,682 employees by 2024, compared to 79,390 employees in 2023, 73,541 employees in 2022, and 56,606 employees in 2021.

Salesforce Marketing Expenses

Salesforce Marketing And Sales Expenses As % of Total Revenue
By 2024, Salesforce spent 37% of its total revenues on marketing and sales expenses, compared to 43% of its total revenue in 2023, 45% in 2022, and 45% in 2021.

Salesforce Cost Structure

Salesforce Cost Structure
Professional services are run at negative gross margins. In short, by 2024, on $2.33 billion in revenue from professional services, Salesforce reported a $44 million gross loss. In short, Salesforce runs professional services at a loss to boost its subscription revenue over time since professional services are used to enhance the use and retention of the software. The subscription revenue cost structure is quite effective. By 2024, on over $32 billion in subscription revenue, the company reported $6.18 billion in cost of revenue (expenses related to delivering the service and providing support, including the costs of data center capacity), thus generating a $26.36 billion in gross profits, in 2024.

Salesforce Revenue Per Employee

Salesforce Revenue Per Employee
Salesforce revenue per employee in 2024 was almost $479,582, compared to over $394,911 in 2023, $360,234 in 2022 and $375,437 in 2021.

Salesforce Competitors

Salesforce Competitors
Salesforce is a cloud-based customer relationship management (CRM) provider, allowing businesses to build meaningful and sustained relationships with their customers. With robust, customizable software that integrates with social media, Gmail, and Microsoft Outlook, the Salesforce CRM platform is rated highly among businesses of all shapes and sizes. Recent data has shown that the company has captured 19.5% of the global CRM market.

Salesforce Mission Statement

Salesforce Mission Statement
Salesforce’s mission is to build bridges between companies and customers. Salesforce does that via a SaaS platform, which is enhanced via professional services offered on top of it.

Salesforce Acquisitions

Salesforce Acquisitions
Salesforce was founded in 1999 by Marc Benioff, Frank Dominguez, Dave Moellenhoff, and Parker Harris. In a relatively short time, the corporate powerhouse of enterprise software has made numerous acquisitions as part of its broader growth strategy to become a SaaS giant!
Scroll to Top

Discover more from FourWeekMBA

Subscribe now to keep reading and get access to the full archive.

Continue reading

FourWeekMBA