sociocracy

Sociocracy In A Nutshell

Sociocracy is based on mid-nineteenth-century ideas around applied sociology. Initially, a sociocracy was defined as a government applying what it had learned from sociologists to create a society that benefitted everyone. As a result, societies could avoid autocratic rulers who would only act in their own best interests. Sociocracy therefore is a governance system that helps organizations self-govern based on values of equality.

AspectExplanation
Concept Overview– Sociocracy is a holistic governance system and organizational structure that prioritizes equivalence, transparency, and effectiveness. It emphasizes shared decision-making and aims to create harmonious and self-organizing groups or organizations.
Core PrinciplesEquivalence: All individuals have equal influence in decision-making, ensuring that power is distributed rather than concentrated in a few. – Consent Decision-Making: Decisions are made when there are no paramount objections, fostering consensus while allowing for swift action. – Circle Structure: Organizations are divided into interconnected circles, each with specific responsibilities and autonomy. – Double-Linking: Circles are connected by individuals who serve in multiple circles, facilitating communication and alignment. – Continuous Improvement: Sociocracy encourages continuous feedback and adaptation through iterative processes, promoting resilience and flexibility.
Governance Process– Sociocratic organizations employ a governance process known as the Consent Decision-Making Process. It involves presenting a proposal, seeking consent (no paramount objections), and ensuring that all concerns are addressed. This process balances autonomy and alignment.
Organizational Structure– Sociocratic organizations are structured in nested circles. Each circle has its specific role and autonomy while being linked to broader circles. This structure promotes transparency, accountability, and communication while allowing for local decision-making.
Leadership– Leadership in Sociocracy is distributed rather than relying on a single authority figure. Leaders emerge based on their ability to contribute effectively within circles. The focus is on role-based leadership that can change as needed, fostering collaboration and diversity of perspectives.
Adaptability– A key strength of Sociocracy lies in its adaptability. Organizations can adjust and evolve rapidly to changing circumstances. The feedback loop and continuous improvement processes make it resilient and capable of responding to complexity effectively.
Challenges– Implementing Sociocracy can be challenging, particularly for organizations accustomed to traditional hierarchies. Achieving true equivalence and consent may require cultural shifts and comprehensive training. Misunderstanding or misapplication of the principles can lead to ineffectiveness.
Applications– Sociocracy has found applications in various sectors, including businesses, nonprofits, community organizations, and education. It is well-suited for organizations seeking to promote collaboration, efficiency, and adaptability while ensuring equivalence among members.
Global Adoption– Sociocracy has gained global recognition and is utilized in numerous countries. Its principles align with modern values of shared leadership, equality, and responsive governance, making it relevant to diverse cultures and organizational contexts.

Understanding sociocracy

In business, sociocracy is a systems-based governance approach that advocates employee empowerment, autonomy, and self-expression. This allows employees to work in alignment with company goals and strategies while maintaining their individuality at the project level. In this way, a sociocracy is a participatory form of decision making that differs from the traditional vertical (hierarchical) management system.

Sociocracy is based on certain methods, principles, and structures that create resilient and coherent systems. In the next section, we will discuss these in more detail.

The three pillars of sociocracy

Sociocratic principles are realized through three key features, known as pillars.

1 – Decision making by elected consent

Decision-making is performed by consent, with all circle members engaged collaboratively to choose an elected person from among their peers. 

Each member argues in favor of the person they consider the most competent, and each member must provide consent for the same individual to reach group consensus. However, consensus in a sociocracy means that no circle member feels the need to oppose a decision by way of a reasoned objection.

Note also that decisions are not made by an authority, traditional hierarchy structure, or majority vote.

2 – Circles and double-linking

The organization of working groups, units, or departments is represented by nested, hierarchical circles. Here, hierarchical refers to domains of authority. There is no relationship to control, power, or coercion. 

During meetings, circle members function as equals and each circle elects a secretary, facilitator, chair, and leader. Day-to-day decisions are made by the leader, but the leader is governed by a policy formulated by every member of each circle. 

Each circle is linked to both a parent and sub-circle via a double link, otherwise known as an overlap. This overlap occurs when one or two members of one circle become elected delegates in the parent circle. In other words, they are full participating members of both circles. Delegates work closely with parent circle (operational) leaders to ensure that their specific needs, goals, or proposals are duly considered.

3 – Feedback

Feedback is a critical part of all activities and roles at each level of the organization. It should be given by all employees and not concentrated on those with seniority or title.

In a sociocracy, feedback takes the form of meaningful information about the functioning of an organization. It should be collected systematically and cyclically using the lead-do-measure principle:

  • Lead – plan a meeting and then make policy. This includes the collaborative creation of an agenda and even trivial details such as where and when the meeting will take place.
  • Do – perform the meeting and carry out policy. Sociocracy advocates the use of rounds, where each member of the circle has a chance to speak once per round of discussion. This fosters mutual understanding and teaches employees listening skills.
  • Measure – evaluate the meeting and evaluate policy. Evaluating the effectiveness or quality of the meeting itself is a core component of sociocracy. The secretary of the circle should record the minutes and suggest issues or topics for discussion in subsequent meetings.

Feedback should always focus on whether the function in question was able to move the circle closer to its goals.

Key takeaways:

  1. Sociocracy is an organizational governance system with a focus on equality and continuous improvement.
  2. Sociocracy empowers employees to make their own decisions while maintaining an alignment with company goals and strategies.
  3. Sociocracy is based on three key pillars: decision making by elected consent, circles with double-links, and continuous and collaborative feedback.

Key Highlights

  • Origins and Principles:
    • Sociocracy traces its roots to mid-nineteenth-century ideas of applied sociology, aiming to create a society that benefits everyone through governance informed by sociological insights.
    • It opposes autocratic rulers and promotes a system based on values of equality.
  • Application in Business:
    • In business, sociocracy is a governance approach that emphasizes employee empowerment, autonomy, and self-expression.
    • It enables employees to work in alignment with company objectives while retaining individuality at the project level.
    • Sociocracy stands in contrast to traditional hierarchical management.
  • Three Pillars of Sociocracy:
    • Decision Making by Elected Consent:
      • Decision-making occurs by consent, where circle members collaboratively choose an elected person from their peers.
      • Consensus is reached when no member has reasoned objections, not by authority or majority vote.
    • Circles and Double-Linking:
      • Working groups are organized into nested, hierarchical circles based on domains of authority.
      • Each circle elects leaders, and day-to-day decisions are governed by policies agreed upon by all members.
      • Circles are linked to parent and sub-circles through elected delegates who actively participate in both levels.
    • Feedback:
      • Feedback is integral at all levels and roles within the organization.
      • It’s given by all employees systematically and cyclically, emphasizing meaningful information about organizational functioning.
      • Feedback follows the lead-do-measure principle, focusing on planning, execution, and evaluation of meetings and policies.
  • Continuous Improvement:
    • Sociocracy emphasizes continuous improvement and alignment with organizational goals.
    • Through elected consent, circles with double-links, and feedback processes, the system aims to enhance decision-making, collaboration, and performance

Related ConceptsDescriptionWhen to Apply
SociocracySociocracy is a governance and decision-making system that emphasizes collaboration, equivalence, and consent-based decision-making. It aims to distribute power evenly among members and ensure that everyone’s voice is heard in organizational decision-making processes. Sociocracy fosters transparency, effectiveness, and adaptability in organizations.Organizational Governance: Implementing sociocratic principles to distribute authority and decision-making across the organization, fostering transparency and accountability. – Team Collaboration: Using sociocratic methods to facilitate inclusive and participatory decision-making within teams, improving communication and engagement. – Conflict Resolution: Applying sociocratic practices to resolve conflicts and disagreements constructively, promoting understanding and consensus. – Change Management: Leveraging sociocracy to implement organizational changes smoothly and collaboratively, ensuring buy-in and alignment among stakeholders. – Leadership Development: Incorporating sociocratic principles into leadership training and development programs to cultivate inclusive and empowering leadership styles.
Consent Decision-MakingConsent Decision-Making is a key aspect of sociocracy that involves reaching decisions based on consent rather than consensus or majority rule. It allows decisions to move forward as long as there are no reasoned objections from members, ensuring efficient and inclusive decision-making processes.Organizational Decision-Making: Using consent decision-making to make governance and operational decisions within the organization, balancing efficiency with inclusivity. – Team Meetings: Incorporating consent decision-making into team meetings to streamline decision processes and foster a culture of trust and collaboration. – Project Management: Applying consent decision-making principles in project teams to prioritize tasks, allocate resources, and resolve conflicts effectively. – Policy Development: Utilizing consent decision-making to develop and revise organizational policies and procedures, ensuring that they reflect the needs and values of all stakeholders. – Conflict Resolution: Using consent decision-making to address conflicts and disagreements by finding solutions that satisfy all parties involved.
Dynamic GovernanceDynamic Governance, also known as Sociocratic Governance, is a governance model based on sociocracy principles. It emphasizes self-organization, distributed authority, and continuous improvement. Dynamic Governance enables organizations to adapt quickly to changing circumstances and empower members to take ownership of their roles and responsibilities.Organizational Structure: Implementing dynamic governance structures to distribute authority and accountability across the organization, promoting agility and resilience. – Leadership Development: Training leaders and managers in dynamic governance principles to empower them to facilitate self-organization and collaborative decision-making. – Team Empowerment: Applying dynamic governance practices to empower teams to make autonomous decisions and self-manage their work processes. – Continuous Improvement: Using dynamic governance to foster a culture of continuous improvement, where feedback is valued, and processes are regularly reviewed and adapted to enhance effectiveness. – Stakeholder Engagement: Engaging stakeholders in decision-making processes using dynamic governance methods to ensure their perspectives and concerns are considered in organizational decisions.
Circle StructureCircle Structure is a fundamental component of sociocracy, organizing individuals into interconnected circles or teams responsible for specific domains or functions within the organization. Each circle operates autonomously within its domain while also being linked to other circles through governance processes. Circle structure promotes transparency, accountability, and collaboration across the organization.Organizational Design: Designing circle structures to align with the organization’s goals, functions, and communication needs, fostering clarity and efficiency. – Role Definition: Defining roles and responsibilities within circles to ensure clarity and accountability, facilitating effective collaboration and decision-making. – Project Management: Organizing project teams into circles to streamline communication, decision-making, and resource allocation, enhancing project efficiency and effectiveness. – Cross-Functional Collaboration: Facilitating collaboration between circles to address complex problems or projects that require input and expertise from multiple domains, promoting synergy and innovation. – Performance Evaluation: Using circle structure to evaluate individual and team performance based on defined roles and objectives, supporting fair and transparent feedback processes.
Double-LinkingDouble-Linking is a sociocratic practice that connects circles within an organization through overlapping memberships. Each circle has representatives who participate in both their circle’s governance meetings and the governance meetings of a higher-level circle. Double-linking fosters communication, coordination, and alignment between circles, ensuring that decisions are made collaboratively and consistently across the organization.Inter-Circle Communication: Using double-linking to facilitate communication and information sharing between circles, promoting alignment and collaboration on shared goals and initiatives. – Decision Consistency: Ensuring consistency in decision-making across circles by having representatives participate in governance meetings at multiple levels of the organization, minimizing conflicts and misunderstandings. – Conflict Resolution: Resolving conflicts and disagreements between circles through double-linking, as representatives can bridge communication gaps and find mutually acceptable solutions. – Organizational Alignment: Aligning the goals, strategies, and activities of different circles within the organization through double-linking, promoting coherence and synergy in pursuit of organizational objectives. – Leadership Development: Developing leadership skills and competencies among circle representatives who participate in governance meetings at multiple levels, fostering holistic understanding and strategic thinking.
Self-OrganizationSelf-Organization is a core principle of sociocracy that empowers individuals and teams to organize themselves and make decisions autonomously within defined boundaries. Self-organization fosters creativity, innovation, and adaptability, allowing organizations to respond quickly to changing conditions and leverage the collective intelligence of their members.Team Empowerment: Empowering teams to self-organize and make decisions about how to accomplish their goals, fostering ownership and motivation among team members. – Agile Practices: Adopting agile practices such as Scrum or Kanban that emphasize self-organization, collaboration, and iterative improvement, enabling teams to deliver value more efficiently and effectively. – Holacracy: Implementing holacracy, a management system based on sociocracy principles, to distribute authority and decision-making power throughout the organization, promoting agility and resilience. – Innovation Culture: Cultivating an organizational culture that values experimentation, autonomy, and continuous learning, encouraging employees to take initiative and pursue innovative ideas. – Leadership Support: Providing leadership support and resources to enable self-organization, such as training, coaching, and access to decision-making tools and frameworks.
Democratic Decision-MakingDemocratic Decision-Making is a key aspect of sociocracy that ensures all members have an equal voice in the decision-making process. It involves seeking input from all stakeholders, considering their perspectives and preferences, and reaching decisions through consent-based methods that prioritize inclusivity and fairness. Democratic decision-making promotes engagement, transparency, and accountability within organizations.Inclusive Governance: Using democratic decision-making processes to involve all relevant stakeholders in organizational governance, ensuring diverse perspectives are considered and valued. – Conflict Resolution: Resolving conflicts and disagreements through democratic decision-making methods that allow all parties to express their views and participate in finding mutually acceptable solutions. – Policy Development: Developing organizational policies and procedures through democratic decision-making processes that incorporate input from affected stakeholders, enhancing legitimacy and compliance. – Change Management: Engaging employees in democratic decision-making around organizational changes, such as restructuring or process improvements, to build consensus and mitigate resistance. – Employee Participation: Encouraging employee participation in decision-making through democratic mechanisms such as town hall meetings, surveys, or focus groups, fostering a sense of ownership and commitment.
Facilitated MeetingsFacilitated Meetings are structured gatherings facilitated by trained facilitators to ensure effective communication, collaboration, and decision-making among participants. In sociocracy, facilitated meetings help teams and circles engage in meaningful dialogue, generate creative ideas, and reach agreements that honor individual perspectives while advancing collective goals.Decision-Making Meetings: Facilitating meetings focused on making decisions within teams or circles using consent-based methods, ensuring that all voices are heard and conflicts are addressed constructively. – Problem-Solving Workshops: Using facilitated meetings to brainstorm solutions, analyze root causes, and develop action plans for addressing complex problems or challenges facing the organization. – Strategic Planning Sessions: Facilitating meetings to develop strategic plans, set goals, and prioritize initiatives in alignment with the organization’s mission, vision, and values, fostering alignment and commitment among stakeholders. – Team Retrospectives: Facilitating retrospectives or debriefing sessions to reflect on past experiences, identify areas for improvement, and make adjustments to enhance team performance and effectiveness. – Conflict Resolution Forums: Facilitating mediation or conflict resolution sessions to help parties in dispute understand each other’s perspectives, find common ground, and negotiate mutually acceptable solutions, promoting harmony and collaboration.
Transparent CommunicationTransparent Communication is a foundational principle of sociocracy that emphasizes openness, honesty, and clarity in communication within organizations. Transparent communication promotes trust, accountability, and collaboration among members, enabling effective decision-making and problem-solving processes.Information Sharing: Creating channels and mechanisms for transparent communication, such as regular updates, newsletters, or town hall meetings, to keep all stakeholders informed about organizational developments, challenges, and successes. – Feedback Mechanisms: Establishing feedback mechanisms, such as suggestion boxes, surveys, or open-door policies, to encourage employees to share their ideas, concerns, and feedback openly and constructively, fostering a culture of continuous improvement and engagement. – Decision Transparency: Communicating decision-making processes, rationale, and outcomes openly and transparently to ensure that all stakeholders understand how decisions are made and can provide input or feedback as needed, enhancing trust and accountability. – Conflict Resolution: Encouraging transparent communication in conflict resolution processes, where parties openly express their concerns, interests, and needs, and work together to find mutually satisfactory solutions, building trust and understanding. – Crisis Management: Maintaining transparent communication during crises or emergencies, where timely and accurate information sharing is crucial for maintaining trust, reducing uncertainty, and coordinating response efforts effectively.
Organizational Feedback LoopsOrganizational Feedback Loops are mechanisms that enable continuous feedback and learning within organizations. In sociocracy, feedback loops help teams and circles gather input, evaluate performance, and make adjustments to improve processes and outcomes over time. Organizational feedback loops support adaptation, innovation, and resilience in dynamic environments.Performance Reviews: Establishing regular performance review processes that involve feedback from peers, supervisors, and subordinates, providing individuals and teams with insights into their strengths, weaknesses, and areas for development, fostering growth and improvement. – Customer Feedback Systems: Implementing customer feedback systems, such as surveys, focus groups, or suggestion boxes, to gather input and insights from customers about their experiences, preferences, and needs, informing product development, service enhancements, and customer relationship management strategies. – Process Improvement Initiatives: Launching process improvement initiatives that involve collecting feedback from stakeholders, analyzing performance data, identifying inefficiencies or bottlenecks, and implementing changes to streamline workflows, enhance quality, or reduce costs, promoting operational excellence and innovation. – Project Retrospectives: Conducting project retrospectives or lessons learned sessions at the end of projects to reflect on successes, challenges, and opportunities for improvement, capturing valuable insights and best practices to inform future projects and initiatives. – Organizational Culture Assessments: Conducting assessments or surveys to gauge organizational culture, climate, and employee satisfaction levels, identifying areas of strength and areas for improvement, and implementing interventions to enhance culture, morale, and engagement.

Read Next: Business AnalysisCompetitor Analysis, Continuous InnovationAgile MethodologyLean StartupBusiness Model InnovationProject Management.

Types of Organizational Structures

organizational-structure-types
Organizational Structures

Siloed Organizational Structures

Functional

functional-organizational-structure
In a functional organizational structure, groups and teams are organized based on function. Therefore, this organization follows a top-down structure, where most decision flows from top management to bottom. Thus, the bottom of the organization mostly follows the strategy detailed by the top of the organization.

Divisional

divisional-organizational-structure

Open Organizational Structures

Matrix

matrix-organizational-structure

Flat

flat-organizational-structure
In a flat organizational structure, there is little to no middle management between employees and executives. Therefore it reduces the space between employees and executives to enable an effective communication flow within the organization, thus being faster and leaner.

Connected Business Frameworks

Portfolio Management

project-portfolio-matrix
Project portfolio management (PPM) is a systematic approach to selecting and managing a collection of projects aligned with organizational objectives. That is a business process of managing multiple projects which can be identified, prioritized, and managed within the organization. PPM helps organizations optimize their investments by allocating resources efficiently across all initiatives.

Kotter’s 8-Step Change Model

kotters-8-step-change-model
Harvard Business School professor Dr. John Kotter has been a thought-leader on organizational change, and he developed Kotter’s 8-step change model, which helps business managers deal with organizational change. Kotter created the 8-step model to drive organizational transformation.

Nadler-Tushman Congruence Model

nadler-tushman-congruence-model
The Nadler-Tushman Congruence Model was created by David Nadler and Michael Tushman at Columbia University. The Nadler-Tushman Congruence Model is a diagnostic tool that identifies problem areas within a company. In the context of business, congruence occurs when the goals of different people or interest groups coincide.

McKinsey’s Seven Degrees of Freedom

mckinseys-seven-degrees
McKinsey’s Seven Degrees of Freedom for Growth is a strategy tool. Developed by partners at McKinsey and Company, the tool helps businesses understand which opportunities will contribute to expansion, and therefore it helps to prioritize those initiatives.

Mintzberg’s 5Ps

5ps-of-strategy
Mintzberg’s 5Ps of Strategy is a strategy development model that examines five different perspectives (plan, ploy, pattern, position, perspective) to develop a successful business strategy. A sixth perspective has been developed over the years, called Practice, which was created to help businesses execute their strategies.

COSO Framework

coso-framework
The COSO framework is a means of designing, implementing, and evaluating control within an organization. The COSO framework’s five components are control environment, risk assessment, control activities, information and communication, and monitoring activities. As a fraud risk management tool, businesses can design, implement, and evaluate internal control procedures.

TOWS Matrix

tows-matrix
The TOWS Matrix is an acronym for Threats, Opportunities, Weaknesses, and Strengths. The matrix is a variation on the SWOT Analysis, and it seeks to address criticisms of the SWOT Analysis regarding its inability to show relationships between the various categories.

Lewin’s Change Management

lewins-change-management-model
Lewin’s change management model helps businesses manage the uncertainty and resistance associated with change. Kurt Lewin, one of the first academics to focus his research on group dynamics, developed a three-stage model. He proposed that the behavior of individuals happened as a function of group behavior.

Organizational Structure Case Studies

Airbnb Organizational Structure

airbnb-organizational-structure
Airbnb follows a holacracy model, or a sort of flat organizational structure, where teams are organized for projects, to move quickly and iterate fast, thus keeping a lean and flexible approach. Airbnb also moved to a hybrid model where employees can work from anywhere and meet on a quarterly basis to plan ahead, and connect to each other.

eBay Organizational Structure

ebay-organizational-structure
eBay was until recently a multi-divisional (M-form) organization with semi-autonomous units grouped according to the services they provided. Today, eBay has a single division called Marketplace, which includes eBay and its international iterations.

IBM Organizational Structure

ibm-organizational-structure
IBM has an organizational structure characterized by product-based divisions, enabling its strategy to develop innovative and competitive products in multiple markets. IBM is also characterized by function-based segments that support product development and innovation for each product-based division, which include Global Markets, Integrated Supply Chain, Research, Development, and Intellectual Property.

Sony Organizational Structure

sony-organizational-structure
Sony has a matrix organizational structure primarily based on function-based groups and product/business divisions. The structure also incorporates geographical divisions. In 2021, Sony announced the overhauling of its organizational structure, changing its name from Sony Corporation to Sony Group Corporation to better identify itself as the headquarters of the Sony group of companies skewing the company toward product divisions.

Facebook Organizational Structure

facebook-organizational-structure
Facebook is characterized by a multi-faceted matrix organizational structure. The company utilizes a flat organizational structure in combination with corporate function-based teams and product-based or geographic divisions. The flat organization structure is organized around the leadership of Mark Zuckerberg, and the key executives around him. On the other hand, the function-based teams based on the main corporate functions (like HR, product management, investor relations, and so on).

Google Organizational Structure

google-organizational-structure
Google (Alphabet) has a cross-functional (team-based) organizational structure known as a matrix structure with some degree of flatness. Over the years, as the company scaled and it became a tech giant, its organizational structure is morphing more into a centralized organization.

Tesla Organizational Structure

tesla-organizational-structure
Tesla is characterized by a functional organizational structure with aspects of a hierarchical structure. Tesla does employ functional centers that cover all business activities, including finance, sales, marketing, technology, engineering, design, and the offices of the CEO and chairperson. Tesla’s headquarters in Austin, Texas, decide the strategic direction of the company, with international operations given little autonomy.

McDonald’s Organizational Structure

mcdonald-organizational-structure
McDonald’s has a divisional organizational structure where each division – based on geographical location – is assigned operational responsibilities and strategic objectives. The main geographical divisions are the US, internationally operated markets, and international developmental licensed markets. And on the other hand, the hierarchical leadership structure is organized around regional and functional divisions.

Walmart Organizational Structure

walmart-organizational-structure
Walmart has a hybrid hierarchical-functional organizational structure, otherwise referred to as a matrix structure that combines multiple approaches. On the one hand, Walmart follows a hierarchical structure, where the current CEO Doug McMillon is the only employee without a direct superior, and directives are sent from top-level management. On the other hand, the function-based structure of Walmart is used to categorize employees according to their particular skills and experience.

Microsoft Organizational Structure

microsoft-organizational-structure
Microsoft has a product-type divisional organizational structure based on functions and engineering groups. As the company scaled over time it also became more hierarchical, however still keeping its hybrid approach between functions, engineering groups, and management.

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