Remote Working In A Nutshell

Remote working is a means of working beyond the confines of a traditional, centralized workplace using digital technology.

DefinitionRemote Working, also known as telecommuting or telework, refers to a work arrangement where employees perform their job tasks from a location outside of the traditional office environment. It allows individuals to work from home, co-working spaces, or other remote locations using digital tools and technology to connect with colleagues, collaborate on projects, and fulfill job responsibilities. Remote working can be either full-time or part-time, depending on the organization’s policies. It has become increasingly prevalent due to advancements in technology and changing work preferences.
Key ConceptsDigital Connectivity: Remote working relies on high-speed internet access and digital communication tools, such as video conferencing, email, and project management software. – Flexibility: Employees have the flexibility to choose their work location and schedule, enabling a better work-life balance. – Remote Collaboration: Collaboration with colleagues, teams, and clients is conducted online, making effective communication and project management crucial. – Productivity: The success of remote working hinges on maintaining or even enhancing productivity levels while working outside the traditional office. – Remote Policies: Organizations establish remote work policies and guidelines to manage remote teams effectively.
CharacteristicsGeographical Independence: Remote workers can be located anywhere with internet access, allowing organizations to tap into a global talent pool. – Self-discipline: Remote employees must manage their time and tasks independently, requiring self-discipline and time management skills. – Remote Tools: The use of various digital tools and software is essential for remote work, including virtual meetings, cloud storage, and project management platforms. – Communication Skills: Effective written and verbal communication is crucial for remote collaboration and staying connected with colleagues. – Work-Life Balance: Remote working offers the potential for improved work-life balance, although boundaries may blur without careful management.
ImplicationsCost Savings: Remote working can reduce overhead costs for organizations, including office space and utilities. – Talent Attraction: Companies can attract talent from diverse geographic locations, expanding the pool of potential employees. – Productivity Gains: Some remote workers report increased productivity due to fewer office distractions and commuting time. – Work-Life Balance: Employees may experience improved work-life balance, reducing stress and burnout. – Environmental Impact: Reduced commuting can lead to lower carbon emissions and a smaller environmental footprint.
AdvantagesFlexibility: Remote working offers employees the flexibility to create a work environment that suits their needs and preferences. – Access to Talent: Organizations can tap into a global talent pool, enabling them to hire the best candidates regardless of location. – Cost Savings: Reduced office space and related expenses can lead to significant cost savings for businesses. – Increased Productivity: Many remote workers report increased productivity due to fewer office distractions. – Work-Life Balance: Improved work-life balance can lead to happier and more engaged employees.
DrawbacksIsolation: Remote workers may experience feelings of isolation and loneliness due to limited in-person social interactions. – Communication Challenges: Effective communication can be challenging, leading to misunderstandings or misalignment on projects. – Work-Life Boundaries: Maintaining clear boundaries between work and personal life can be difficult when working from home. – Technology Issues: Technical glitches or connectivity problems can disrupt remote work. – Security Concerns: Data security and privacy issues may arise when working remotely, requiring robust cybersecurity measures.
ApplicationsKnowledge Work: Remote working is common in knowledge-based industries such as technology, marketing, and consulting. – Customer Support: Customer support representatives can work remotely, handling inquiries through digital channels. – Education: Many educators and trainers offer remote instruction and online courses. – Freelancing: Freelancers and independent contractors often work remotely on various projects. – Emergency Situations: Remote work can be adopted during emergencies, such as natural disasters or health crises, to ensure business continuity.

Understanding remote working

While many associate remote work with the advent of the internet or even the coronavirus pandemic, it has existed since the 1970s.

Remote working exists in many forms, including:


The explosion in popularity of digital learning platforms means that many teachers can work remotely in a variety of individual or group formats.

Teachers can also work remotely when teaching students who live in areas without access to schools.


The archetypal remote worker is usually a writer who is well placed to take advantage of high-speed internet and a penchant for the low cost of living in many third-world countries.


The internet is enabling healthcare professionals to interact with their patients online.

Prescriptions, consultations, and post-op care are but some of the services that these professionals offer remotely.

The difference between remote working and working from home

In understanding remote working, it’s important to make the distinction between remote work and working from home.

The latter is a temporary arrangement that occurs sporadically.

For example, an office worker may work from home on the odd day where a meeting has not been scheduled or they need to work uninterrupted.

By contrast, remote working requires a different set of skills, abilities, and character traits.

It requires a degree of self-discipline, good time-management, and good communication skills.

Instead of escaping a traditional work environment by working from home, remote workers create their own work environment in any way or location they see fit.

Advantages of remote working


Remote workers enjoy the flexibility of working in a location or setting of their choosing.

For employees considering maternity leave or having a partner working in another city, remote working allows them to respond to life changes without sacrificing their careers.

Less distraction

Multiple studies have shown that distraction costs employees in a centralized workforce up to 6 hours per day.

Remote workers can design environments where they can work uninterrupted in a flow state.

This results in deep, focused, and productive work.

Improved health

A flexible workplace without a morning and evening commute has also been shown to reduce stress and burnout.

Remote workers are also less likely to catch seasonal illnesses such as a cold or flu.

Disadvantages of remote working


Extroverted individuals who need a high level of human interaction may find remote work isolating – even if they possess desirable traits such as self-discipline and autonomy.


Remote workers in different time zones who are part of the same team may have difficulty in communicating effectively.

To some extent, proper planning can help overcome issues associated with location.

Work/life balance

Some remote workers have trouble “switching off” at the end of a workday.

Constant access to the internet and work communications is one reason for poor work/life balance.

An improperly defined work area is another.

Wherever possible, remote work employees should avoid working in areas traditionally reserved for leisure, such as the bed or kitchen table.

Working from home can offer a lot of benefits over a crowded office, but it’s not for everyone. Sadly, many people are now forced to work online, even though they are used to working at the office. 

Remote Working Tools


Remote work isn’t that difficult, but you need to have an organized process with proper action steps in place. This is where Trello comes into play. Trello is a project management platform that makes it easy to set up, organize, and manage projects. 

It offers a wide range of features and tools to ensure everyone is updated on the latest events. It’s very versatile, and this is why so many people use it.

Trello is famous for its “Boards” that you can organize according to your needs.

A single board can represent a whole project, and users can add members to a board and set up list cards for each separate task. Every board has checklists, a comment section, due dates, labels, and attachments.


 Communication is probably the biggest downside when it comes to remote work. When people start working remotely, they suddenly realize how important it is to have the ability to instantly ask questions, get feedback, and update each other. 

Every team needs to communicate effectively, and Slack is a simple communication tool that allows you to do this. It’s a simple chat software that allows responsive and quick communication on the go. 

Slack lets users organize chat channels for different teams or individuals. After a channel is created, you can add people who should be in the same team. 

Members can also share files by simply dragging them on the channel. They will automatically be uploaded so that everyone can get access.

Slack also includes audio calls, video conferencing, and other standard communication options.

ProProfs Virtual Classroom Software

In the past, teaching was strictly limited to physical classrooms, but this is no longer the case. Many online platforms have slowly taken over. ProProfs Virtual Classroom is one such platform.

It is one of the best online training platforms. This is a comprehensive learning management system that has a virtual classroom extension. It can be used for employee training or typical learning sessions.

If you need to organize a group of instructors while giving them control over learners, this is the tool you need. You can add admins easily, while allowing learners to self-enroll.

You can also track the progress of each learner. This virtual classroom comes with many features and functionalities. Here are some of the top ones:

  • Easy-to-use course builder: Users get the option of importing and reusing existing content for training. ProProfs also offers an extensive library of customizable courses.
  • Easy user management: You can add learners from anywhere, create groups, virtual classrooms, and assign courses. 
  • Reporting & analytics feature: In addition to managing employee training and organizing virtual classrooms, you can assess learning data. View reports and improve the overall learning experience.


This is an automatic time tracking tool that can help you track the productivity of your employees. It can help you see how your team members are spending their time while working. 

You don’t have to use it for your team alone; you can also track your own activities. This is a useful yet straightforward software that can help you boost productivity very quickly.

People are often unaware of how much they waste time while working. Well, DeskTime will tell you exactly that. It can also be used for tracking project time and calculating costs on an hourly basis. 

It supports useful features for planning shifts, time off, calculating pay, and generating custom reports. 


If you need a simple, functional video conferencing tool, Zoom might be an obvious choice for you. It supports both video and simple call conferencing. It’s specialized for this kind of use in corporate eLearning and does it perfectly. 

When using Zoom for a conferencing call with a group of people, you don’t have to worry about any noise and overlapping sounds that make it difficult to communicate. 

This tool has a brilliant call management system with a lot of different options. You can mediate calls easily, chat at the same time while video conferencing is ongoing, and leverage the scheduling option to keep track of every important meeting.


Emails are still an essential part of businesses. But when communicating with emails daily with several people, things can get hectic. Typical email services don’t have simple interfaces with a clear overview. 

Mailbird is an email app that can be integrated with many other online collaboration tools. It supports multiple email accounts and allows you to manage them efficiently. 

All of the primary email operations are fast, and you can always stay on top with the latest messages. It also has an option for postponing emails to help you organize your time in a better way. 


Zapier is an automation and integration platform. It allows you to automate tasks that involve multiple applications. When you chain tasks with two applications, you can add a “Zap,” which consists of an action that has to be executed after certain conditions are met. 

For example, you can add a trigger to receive a notification on some app whenever you receive an email. Zapier can connect over 300 different applications and supports many tools. 

It has an intuitive dashboard that makes it easy to manage multiple accounts and create connections with ease. 

Google Drive

If you have a Google account, you can use Google Drive right away. The free version gives 15 GB of space, which is more than enough for most file-sharing needs

It provides Google Docs, which is an online word processor. Users can share files and work together on them in real-time. Furthermore, they can also add comments, tag people, and see the history of changes. 

The combination of these two capabilities allows you to share documents and files with ease while boosting accountability.

There is also a mobile app that can be used for scanning paper documents and instantly storing them as PDF files in Drive.

Key takeaways

  • Remote working is means of working beyond the confines of a traditional, centralized workplace.
  • Remote working is commonly associated with the digital age, but it has existed since the 1970s. It is prevalent in the health, education, and freelance writing industry.
  • Remote working provides individuals with the right set of traits a flexible, healthy, and focused way to work. However, it can be isolating for some individuals. Inefficiencies can also impact global companies with remote employees working in different time zones.

Key Highlights of Remote Working and Remote Working Tools:

  • Definition of Remote Working: Remote working involves working outside of a traditional centralized workplace using digital technology. It allows individuals to work from different locations, enabled by the internet and technology.
  • Historical Context: Remote working is not a new concept and dates back to the 1970s. It has evolved significantly due to technological advancements.
  • Diverse Forms of Remote Work: Remote working encompasses various fields and industries, including education, writing, healthcare, and more. It allows teachers to engage in digital learning platforms, writers to capitalize on internet accessibility, and healthcare professionals to provide online services.
  • Distinction from Working from Home: Remote working should be distinguished from occasional working from home. Remote work requires distinct skills like self-discipline, time management, and effective communication, enabling individuals to create a work environment outside of traditional offices.
  • Advantages of Remote Working:
    • Flexibility: Remote work offers the flexibility to choose work locations, accommodating life changes such as maternity leave or partners working in different cities.
    • Reduced Distractions: Remote workers can design distraction-free environments, leading to focused and productive work.
    • Improved Health: Lack of commuting reduces stress and burnout, contributing to better overall well-being.
  • Disadvantages of Remote Working:
    • Isolation: Extroverted individuals may find remote work isolating due to reduced human interaction.
    • Communication Challenges: Remote workers in different time zones can face difficulties in effective communication and collaboration.
    • Work-Life Balance: Poor work-life balance can result from constant connectivity and undefined workspaces.
  • Remote Working Tools:
    • Trello: Trello is a project management platform that helps organize and manage projects. It features boards, lists, checklists, and due dates to streamline project management.
    • Slack: Slack is a communication tool that facilitates instant communication, file sharing, and collaboration among team members.
    • ProProfs Virtual Classroom Software: ProProfs Virtual Classroom offers an online training platform with features for user management, reporting, and assessment of learning data.
    • DeskTime: DeskTime is an automatic time tracking tool that aids productivity by monitoring employee activities.
    • Zoom: Zoom is a video conferencing tool for efficient remote communication and video calls.
    • Mailbird: Mailbird is an email app that organizes and integrates multiple email accounts for efficient communication.
    • Zapier: Zapier is an automation platform that connects and automates tasks between various applications.
    • Google Drive: Google Drive provides cloud storage, file sharing, and collaboration tools like Google Docs for real-time document editing.
  • Key Takeaways:
    • Remote working is enabled by digital technology and offers flexibility and focused work.
    • It has historical roots and is prevalent in various industries.
    • Remote work offers benefits like flexibility and reduced distractions but can also lead to isolation and communication challenges.
    • Various remote working tools, from project management to communication platforms, enhance productivity and collaboration.

Connected Business Concepts And Frameworks

Agile Leadership

Agile leadership is the embodiment of agile manifesto principles by a manager or management team. Agile leadership impacts two important levels of a business. The structural level defines the roles, responsibilities, and key performance indicators. The behavioral level describes the actions leaders exhibit to others based on agile principles. 

Adaptive Leadership

Adaptive leadership is a model used by leaders to help individuals adapt to complex or rapidly changing environments. Adaptive leadership is defined by three core components (precious or expendable, experimentation and smart risks, disciplined assessment). Growth occurs when an organization discards ineffective ways of operating. Then, active leaders implement new initiatives and monitor their impact.

Delegative Leadership

Developed by business consultants Kenneth Blanchard and Paul Hersey in the 1960s, delegative leadership is a leadership style where authority figures empower subordinates to exercise autonomy. For this reason, it is also called laissez-faire leadership. In some cases, this type of leadership can lead to increases in work quality and decision-making. In a few other cases, this type of leadership needs to be balanced out to prevent a lack of direction and cohesiveness of the team.

Distributed Leadership

Distributed leadership is based on the premise that leadership responsibilities and accountability are shared by those with the relevant skills or expertise so that the shared responsibility and accountability of multiple individuals within a workplace, bulds up as a fluid and emergent property (not controlled or held by one individual). Distributed leadership is based on eight hallmarks, or principles: shared responsibility, shared power, synergy, leadership capacity, organizational learning, equitable and ethical climate, democratic and investigative culture, and macro-community engagement.


Micromanagement is about tightly controlling or observing employees’ work. Although in some cases, this management style might be understood, especially for small-scale projects, generally speaking, micromanagement has a negative connotation mainly because it shows a lack of trust and freedom in the workplace, which leads to adverse outcomes.

RASCI Matrix

A RASCI matrix is used to assign and then display the various roles and responsibilities in a project, service, or process. It is sometimes called a RASCI Responsibility Matrix. The RASCI matrix is essentially a project management tool that provides important clarification for organizations involved in complex projects.

Organizational Structure

An organizational structure allows companies to shape their business model according to several criteria (like products, segments, geography and so on) that would enable information to flow through the organizational layers for better decision-making, cultural development, and goals alignment across employees, managers, and executives. 

Tactical Management

Tactical management involves choosing an appropriate course of action to achieve a strategic plan or objective. Therefore, tactical management comprises the set of daily operations that support long strategy delivery. It may involve risk management, regular meetings, conflict resolution, and problem-solving.

High-Performance Management

High-performance management involves the implementation of HR practices that are internally consistent and aligned with organizational strategy. Importantly, high-performance management is a continual process where several different but integrated activities create a performance management cycle. It is not a process that should be performed once a year and then hidden in a filing cabinet.

Scientific Management

Scientific Management Theory was created by Frederick Winslow Taylor in 1911 as a means of encouraging industrial companies to switch to mass production. With a background in mechanical engineering, he applied engineering principles to workplace productivity on the factory floor. Scientific Management Theory seeks to find the most efficient way of performing a job in the workplace.

Change Management


Agile Project Management

Agile Management
Agile Project Management (AgilePM) seeks to bring order to chaotic corporate environments using several tools, techniques, and elements of the project lifecycle. Fundamentally, agile project management aims to deliver maximum value according to specific business priorities in the time and budget allocated. AgilePM is particularly useful in situations where the drive to deliver is greater than the perceived risk.

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