Open innovation describes a situation where a business does not rely on its internal knowledge or resources for innovation. They instead source ideas from external sources through the sharing of knowledge and, in some cases, collaboration with other businesses.
- Understanding open innovation
- Types of open innovation
- Advantages and disadvantages of open innovation
- Real-world examples of open innovation
- Open innovation vs. closed innovation
- Key takeaways
- Related Case Studies
Understanding open innovation
Open innovation was developed by academic Henry Chesbrough, who believed that it could be used to increase product quality and variety and also shorten the time it took to bring new products into the market.
Businesses can also look at external sources of innovation such as customers, external agencies, and published patents.
But whatever the source, those who openly innovate have a genuine belief that internal expertise is not sufficient enough to help them reach strategic goals.
Types of open innovation
While there are myriad ways to openly innovate, some of the most common include:
- Intracompany –some may argue that intracompany innovation is not a form of open innovation, yet it nevertheless exists in large companies with different functions or business units.
- Intercompany – innovation between two or more separate companies.
- Consultancy – where a business seeks the input of relevant experts.
- Publicly open – as the name suggests, inputs are sought from anyone in the general public.
Once a business has chosen the source of innovation, it can apply it to various purposes.
These include scouting for talent and gathering data for market and consumer insight.
However, most openly innovate for research and development of new products and services.
Advantages and disadvantages of open innovation
Expanding the pool of knowledge
Chesbrough notes that useful knowledge is widely distributed across the globe and that no company has the answer to every question.
Lower innovation costs
Businesses can get access to ideas that other businesses have already spent money on developing.
This saves them a tremendous amount of upfront capital.
The cost of open innovation can be prohibitive to smaller, less experienced companies – particularly if they inadvertently give away their competitive advantage.
Intellectual property (IP) rights
Two or more businesses that work successfully on bringing a new product to market may face disputes when assigning intellectual property rights.
Businesses should always prioritize their reputation over lengthy and sometimes public disputes over such rights.
Real-world examples of open innovation
Consumer household goods maker Phillips is well known for quality and usability across a broad range of products.
In 1998, the company created the Philips High Tech Campus where other companies and a technical university could come together for research and development.
In more recent times, Philips has partnered with hospitals to tackle problems such as affordable healthcare and energy-efficient lighting in cities.
Netflix has also used open innovation in the public sphere.
In 2006, the company created a challenge called Netflix Prize in their quest to develop an algorithm that improved user movie suggestions.
With a cash price of $1 million, 40,000 teams across 186 countries entered the competition.
The initiative was so successful that Netflix used elements of both the #1 and #2 ranked algorithms to increase user engagement.
Open innovation vs. closed innovation
In a closed innovation environment, organizations build their competitive moats through proprietary technology, which underlying work might not be shared across the business ecosystem.
Meaning users might be able to use the service for free. But developers might not be able to develop on top of it freely.
Take the case of Google search, a service available for free to billions of users.
And yet, still, to these days, we’re not sure how the algorithm behind Google search works, and this is mostly and tightly controlled by the company, which built an incredible competitive moat on top of it.
Open vs. closed innovation is often a philosophical choice that stands on the shoulders of the founders trying to build something valuable in the world.
It is important to highlight that organizations often rely on both open and closed.
Going back to the example of Google, the company doesn’t share nor let developers build on top of its free search engine.
However, Google Chrome, the browser owned by the company, works as a marketplace where developers can build on top of it.
Thus, while Google sets the policy and core rules of the chrome marketplace, a part of it is open to developers who can build valuable tools, thus expanding the value of the browser.
Indeed, if Chrome is among the most popular browsers on earth, it is also because it offers valuable applications (extensions) that expand its value.
- Open innovation is a business management model that encourages a business to collaborate and share knowledge with external organizations and people.
- Businesses that engage in open innovation understand that they do not have the resources or knowledge to solve every problem they encounter.
- Open innovation increases knowledge and lowers innovation costs. However, there can be resultant disputes over intellectual property rights when two or more businesses claim credit for a new product.
Related Case Studies