leadership-styles

The Core Leadership Styles In The Business World

Leadership styles encompass the behavioral qualities of a leader. These qualities are commonly used to direct, motivate, or manage groups of people. Some of the most recognized leadership styles include Autocratic, Democratic, or Laissez-Faire leadership styles.

AspectExplanation
Concept OverviewLeadership Styles refer to the various approaches, behaviors, and attitudes that leaders exhibit when guiding and influencing their teams or organizations. Different leadership styles are characterized by distinct ways of communicating, making decisions, motivating, and managing individuals or groups. Effective leaders often adapt their leadership style based on the situation, context, and the needs of their followers or team members.
Key ElementsLeadership styles encompass several key elements:
Autocratic Leadership: This style involves centralized decision-making and minimal input from team members. The leader holds significant authority and control.
Democratic Leadership: Also known as participative leadership, this style encourages team members to participate in decision-making processes, fostering collaboration and consensus.
Transformational Leadership: Transformational leaders inspire and motivate their teams through a compelling vision, charisma, and enthusiasm. They often encourage innovation and personal growth.
Transactional Leadership: Transactional leaders focus on setting clear expectations, rewards, and consequences for team members based on performance. They emphasize structure and efficiency.
Servant Leadership: Servant leaders prioritize the needs of their team members, aiming to serve and support their development and well-being.
Laissez-Faire Leadership: This style involves minimal interference from the leader, allowing team members significant autonomy and decision-making authority.
Charismatic Leadership: Charismatic leaders use their personal charisma and charm to influence and inspire their followers. They often have a strong vision and can rally others around it.
Situational Leadership: Situational leaders adapt their style based on the specific circumstances and the competence and commitment levels of their team members.
ApplicationsLeadership styles are applied across various contexts:
Business Leadership: Different industries and organizations may benefit from specific leadership styles. For example, a startup might value a transformational leader, while a manufacturing company may prefer a transactional leader for efficiency.
Educational Leadership: School administrators and teachers use leadership styles to manage classrooms, schools, and educational programs.
Political Leadership: Political leaders employ various leadership styles when interacting with constituents, colleagues, and international counterparts.
Military Leadership: In military settings, leadership styles can vary based on mission requirements, hierarchy, and the nature of the task at hand.
Community Leadership: Leaders in community organizations and nonprofits use different styles to mobilize volunteers and address community issues.
BenefitsEmbracing appropriate leadership styles offers several benefits:
Flexibility: Leaders who can adapt their style to different situations and team needs are more effective in guiding their teams.
Motivation: The right leadership style can inspire and motivate team members, leading to improved performance and job satisfaction.
Efficiency: Certain styles, such as transactional leadership, can enhance efficiency and task completion.
Innovation: Transformational and democratic leadership styles often encourage innovation and creativity within teams.
Employee Well-being: Servant leadership can contribute to the well-being and personal growth of team members.
ChallengesChallenges associated with leadership styles include the potential for misalignment between a leader’s style and organizational culture, resistance from team members, and the risk of using an inappropriate style for a given situation. Additionally, leaders may struggle with switching between styles effectively.
Prevention and MitigationTo address challenges associated with leadership styles, leaders and organizations can:
Assessment: Conduct assessments to identify the most suitable leadership style for specific contexts and team dynamics.
Training and Development: Invest in leadership training and development programs that teach leaders how to adapt their style effectively.
Feedback: Encourage open communication and feedback from team members to ensure that leadership styles align with their needs and expectations.
Culture Alignment: Ensure that the chosen leadership style aligns with the organization’s culture and values to prevent conflicts.
Mentorship: Seek mentorship and guidance from experienced leaders who have successfully navigated leadership style challenges.

Understanding leadership styles

While there are many great leaders in the world, each leader could attribute their success to a somewhat unique blend of qualities.

Some of these qualities are expressions of a leader’s personality, while others are embodied by the organization itself.

As a result, little was known about leadership styles until a 1939 study led by psychologist Kurt Lewin. In the study, Lewin identified three distinct styles:

Authoritarian leadership (Autocratic)

Encompassing leaders who provide clear expectations on what needs to be done and how it should be performed.

Authoritarian leaders make decisions independently and exercise total control over subordinates. 

This form of leadership is suited to situations that call for rapid decision making or where the leader is the most knowledgeable person in a group.

However, these decisions tend to be lacking in creativity and can cause dysfunctional, hostile environments.

Participative leadership (Democratic)

Lewin found that participative leadership was the most effective.

Leaders exhibiting this style offer guidance to subordinates while encouraging member input – which tends to be of a higher quality.

Although the leader reserves the right to make the final decision, subordinates nonetheless feel engaged in the decision-making process.

As a result, they are more likely to work toward company goals with commitment and passion.

Delegative leadership (Laissez-Faire)

delegative-leadership
Developed by business consultants Kenneth Blanchard and Paul Hersey in the 1960s, delegative leadership is a leadership style where authority figures empower subordinates to exercise autonomy. For this reason, it is also called laissez-faire leadership. In some cases, this type of leadership can lead to increases in work quality and decision-making. In a few other cases, this type of leadership needs to be balanced out to prevent a lack of direction and cohesiveness of the team.

The least productive of Lewin’s three leadership styles.

Study participants tended to make unreasonable demands of the leader and did not display cooperation or the ability to work independently.

Indeed, delegative leaders mostly leave the decision-making process to group members.

While this style is commonly seen in start-ups, poorly defined roles usually lead to a lack of motivation and group consensus.

Without adequate leadership, subordinates lack accountability and make little progress in producing meaningful work.

Additional leadership styles

In the decades since the original Lewin study, several other leadership styles have been identified to reflect modern, dynamic businesses. 

Some may deliberately choose to adopt a mix of several different styles depending on the context.

Some of the more common include:

Transformational leadership

transformational-leadership
Transformational leadership is a style of leadership that motivates, encourages, and inspires employees to contribute to company growth. Leadership expert James McGregor Burns first described the concept of transformational leadership in a 1978 book entitled Leadership. Although Burns’ research was focused on political leaders, the term is also applicable for businesses and organizational psychology.

First developed during the late 1970s and seen as one of the most effective modern styles.

Leaders are typically passionate and emotionally intelligent.

Transformational leaders have a vested interest in their subordinates and the company as a whole.

They also tend to delegate important tasks and inspire others with infectious enthusiasm.

Bill Gates and the late Steve Jobs exemplify the transformational leadership style.

Transactional leadership

transactional-leadership
Transactional leadership is a theory of leadership first described by German sociologist Max Weber, who originally referred to it as rational-legal leadership. The style saw heavy use in the United States after World War II as the government rebuilt the country and used a high degree of structure to maintain national stability. Transactional leadership is a leadership style focusing on supervision, organization, and performance. Compliance in subordinates is attained through reward or punishment.

Where subordinates obey their leader on the proviso that they are compensated for doing so.

Job satisfaction is typically low under transactional leadership because compensation can be removed for non-compliance.

Many experts view this form of leadership as a management style because the focus is on short-term tasks.

Some military commanders and professional sports coaches use transactional leadership.

Pacesetter leadership

The most effective at delivering fast results.

Pacesetter leaders focus on setting high-performance standards and hold subordinates accountable for achieving goals.

Given the motivational nature of the style, it is better suited to fast-paced, high-pressure environments where employee energy needs to be high.

Former General Electric CEO Jack Welch is a great example of pacesetter leadership. Welch believes that leaders need to focus on setting a good example and be obsessed with efficiency. 

Key takeaways

  • Leadership styles encompass certain behavioral qualities that are used to motivate or manage subordinates. 
  • Leadership styles were first studied by psychologist Kurt Lewin in 1939. The results of his study found that leadership could either be authoritative, participative, or delegative in nature.
  • Leadership styles have evolved since the original study to encompass modern businesses that may need to exhibit more than one leadership style. Transformational leadership, embodied by Bill Gates and Steve Jobs, is widely regarded as one of the most effective.

Key Highlights

  • Authoritarian Leadership (Autocratic):
    • Description: In this style, leaders make decisions independently and provide clear directions to subordinates. They maintain strict control over the decision-making process and expect subordinates to follow instructions without question.
    • Suitability: Effective in situations requiring quick decisions, especially when the leader possesses specialized knowledge.
    • Advantages: Quick decision-making, clear direction, efficiency in execution.
    • Disadvantages: Lack of creativity, limited input from team members, potential for creating a hostile environment.
  • Participative Leadership (Democratic):
    • Description: Participative leaders seek input and opinions from team members before making decisions. While they retain the final say, they actively involve employees in the decision-making process.
    • Suitability: Ideal for situations where diverse perspectives are valuable and decisions require collective insight.
    • Advantages: Higher-quality decisions, increased engagement, improved team morale, commitment from team members.
    • Disadvantages: Slower decision-making process, potential for conflicts among team members.
  • Delegative Leadership (Laissez-Faire):
    • Description: Delegative leaders empower team members to make decisions and exercise autonomy. They provide minimal guidance and allow employees to take ownership of their tasks.
    • Suitability: Works well when team members are skilled, self-motivated, and require independence to perform effectively.
    • Advantages: Encourages autonomy and innovation, can lead to improved decision-making and work quality.
    • Disadvantages: Lack of clear direction, potential for lack of cohesion among team members, and low accountability.
  • Transformational Leadership:
    • Description: Transformational leaders inspire and motivate their team by fostering a sense of purpose and shared vision. They encourage personal growth and development among team members.
    • Suitability: Effective in creating positive organizational culture and driving significant change.
    • Advantages: High levels of employee engagement, increased motivation, innovation, and a strong sense of purpose.
    • Disadvantages: Requires strong interpersonal skills, can be exhausting for leaders if not balanced.
  • Transactional Leadership:
    • Description: Transactional leaders focus on tasks, organization, and performance. They use rewards and punishments to motivate employees to achieve specific goals.
    • Suitability: Suitable for routine tasks and situations that require compliance and structure.
    • Advantages: Clear expectations, well-defined roles, efficient execution of tasks.
    • Disadvantages: Limited focus on long-term development and innovation, potential for low job satisfaction.
  • Pacesetter Leadership:
    • Description: Pacesetter leaders set high-performance standards and lead by example. They hold team members accountable for achieving goals and aim for fast results.
    • Suitability: Effective in fast-paced, results-driven environments where quick accomplishments are crucial.
    • Advantages: Drives rapid progress, encourages a competitive spirit among team members.
    • Disadvantages: Can lead to burnout, potential for neglecting long-term development and collaboration.
  • Servant Leadership:
    • Description: Servant leaders prioritize the needs of their team members above their own. They focus on supporting and enabling their team’s growth, well-being, and success.
    • Suitability: Effective in building strong relationships, fostering a positive culture, and promoting employee satisfaction.
    • Advantages: High employee engagement, loyalty, and trust, creates a positive work environment.
    • Disadvantages: Can be perceived as weak or ineffective in certain environments, requires a strong foundation of empathy and selflessness.
  • Charismatic Leadership:
    • Description: Charismatic leaders use their personal charm and appeal to inspire and influence their team. They often have a strong vision that they communicate persuasively.
    • Suitability: Effective in situations where inspiration and enthusiasm are crucial, such as rallying teams around a vision.
    • Advantages: Inspires passion and commitment, can create a strong following.
    • Disadvantages: Relies heavily on the leader’s personality, potential for over-reliance on one individual.
  • Situational Leadership:
    • Description: Situational leaders adapt their leadership style based on the specific situation, context, and the maturity level of their team members.
    • Suitability: Effective in dynamic environments where different tasks and team members require varying approaches.
    • Advantages: Flexibility and adaptability, better alignment with the needs of the situation and team.
    • Disadvantages: Requires a deep understanding of various leadership styles and when to apply them.
  • Coaching Leadership:
    • Description: Coaching leaders focus on the development and growth of their team members. They provide guidance, feedback, and opportunities for skill enhancement.
    • Suitability: Effective for cultivating talent, fostering learning, and promoting career development.
    • Advantages: Enhances skill development, builds strong relationships, promotes long-term growth.
    • Disadvantages: Requires time and effort to provide individualized coaching, may not be suitable for all situations.

Leadership Styles Explorer

ScenarioDescriptionLeadership Style AnalysisImplications of Leadership StyleRecommended Leadership Actions
Transformational LeadershipA struggling tech company is undergoing a major restructuring. The CEO inspires employees with a vision for innovation and change.– Transformational leaders inspire and motivate employees to achieve a shared vision. – They encourage creativity and adaptability. – They foster a positive organizational culture.– Increased employee engagement and creativity. – Enhanced adaptability to change. – Stronger organizational culture.– Continuously communicate the vision and inspire commitment. – Encourage employees to propose and implement innovative ideas. – Provide support and training for employees to adapt to changes.
Servant LeadershipA non-profit organization focuses on community service. The leader prioritizes serving the needs of the community and empowers team members.– Servant leaders prioritize the well-being of others. – They empower and support team members to achieve their goals. – They promote a sense of community and collaboration.– High levels of trust and loyalty within the organization. – Enhanced community impact and goodwill. – Team members feel valued and supported.– Lead by example through acts of service and selflessness. – Empower team members to make decisions and take initiative. – Foster a culture of collaboration and community involvement.
Autocratic LeadershipA manufacturing company faces a crisis that requires swift decisions. The CEO makes unilateral decisions without seeking input from employees.– Autocratic leaders make decisions independently and enforce them. – They often provide clear direction and ensure rapid decision-making. – Employee input may be limited.– Quick decision-making and clear direction during crises. – Potential demotivation among employees due to limited input. – Effectiveness depends on the leader’s expertise and judgment.– Clearly communicate decisions and rationale to employees. – Consider involving employees in decision-making when appropriate. – Seek feedback to ensure decisions align with the organization’s goals and values.
Laissez-Faire LeadershipA creative agency adopts a laissez-faire leadership approach, allowing employees substantial autonomy in managing projects.– Laissez-faire leaders grant significant freedom and autonomy to employees. – They trust employees to manage their tasks and make decisions. – Team members have high levels of responsibility.– High employee autonomy and ownership of projects. – Encouragement of creativity and innovation. – Employee motivation through trust and responsibility.– Set clear expectations and goals for projects. – Provide necessary resources and support when required. – Offer guidance and feedback, but avoid micromanaging.
Transactional LeadershipA retail chain emphasizes achieving sales targets and operational efficiency. Store managers reward top-performing employees with bonuses.– Transactional leaders focus on achieving specific goals through rewards and punishments. – They set clear expectations and monitor performance. – Incentives are often used to motivate employees.– Achievement of measurable goals and targets. – Consistency in performance monitoring and feedback. – Potential for motivation through rewards and recognition.– Establish clear performance expectations and reward systems. – Monitor employee performance and provide timely feedback. – Use incentives effectively to motivate employees toward achieving goals.
Charismatic LeadershipA startup founder possesses charisma that inspires employees to work passionately toward a shared vision of disrupting an industry.– Charismatic leaders have a compelling presence that motivates and engages employees. – They often have strong communication and persuasion skills. – Their vision and enthusiasm inspire followers.– High levels of enthusiasm, motivation, and commitment among employees. – Charismatic leaders can rally teams during challenging times. – The leader’s personality and vision often define the organizational culture.– Continue to communicate the vision and maintain enthusiasm. – Empower employees to contribute ideas and feedback. – Ensure that leadership is not solely reliant on the charismatic leader’s presence.
Democratic LeadershipA research team in an academic institution adopts a democratic leadership style, where decisions are made collectively through consensus.– Democratic leaders involve team members in decision-making and value their input. – They promote collaboration and shared responsibility. – Consensus building is a key feature of this style.– High levels of employee engagement and satisfaction. – Decision-making reflects diverse perspectives and expertise. – Team members feel a sense of ownership in decisions.– Facilitate open discussions and encourage diverse viewpoints. – Ensure that the decision-making process is structured and respects deadlines. – Actively seek consensus when feasible, but be prepared to make decisive choices when required.
Situational LeadershipA project manager adjusts their leadership style based on the competence and commitment levels of team members.– Situational leaders adapt their leadership approach to the specific needs of each situation. – They assess the readiness of team members and adjust their leadership style accordingly. – Flexibility is a core principle of this style.– Improved effectiveness in guiding and motivating diverse teams. – Enhanced adaptability in addressing varying competence levels. – Effective delegation of tasks based on individual capabilities.– Continuously assess the competence and commitment levels of team members. – Tailor leadership behaviors, such as coaching, directing, supporting, or delegating, based on the situational analysis. – Provide guidance and support as needed.
Coaching LeadershipA manager in a technology company adopts a coaching leadership style to help employees develop their skills and careers.– Coaching leaders focus on individual development and growth. – They provide guidance, feedback, and support to help employees achieve their full potential. – A strong emphasis is placed on mentorship and skill-building.– Employees experience personal and professional growth. – Enhanced skill development and career advancement opportunities. – Stronger employee-manager relationships and trust.– Build strong relationships with team members through regular coaching sessions. – Set clear development goals and provide constructive feedback. – Create opportunities for skill-building and career advancement. – Act as a mentor and advocate for employees’ growth.
Authoritarian LeadershipA military commander employs an authoritarian leadership style to ensure strict discipline, obedience, and adherence to orders.– Authoritarian leaders exert control and make decisions without input from subordinates. – The focus is on discipline, obedience, and hierarchical structure. – This style is often necessary in high-risk or crisis situations.– Strict discipline and rapid decision implementation in critical situations. – Clarity in the chain of command and hierarchy. – Potential for resistance or low morale among subordinates.– Clearly communicate expectations and orders. – Ensure that decisions align with organizational goals and safety. – Provide training and support to maintain discipline and morale. – Use this style sparingly and adapt to the situation when appropriate.
Cross-Cultural LeadershipA multinational corporation with diverse teams across the globe requires leaders who can navigate and lead in culturally diverse environments.– Cross-cultural leaders possess cultural intelligence and adaptability. – They understand and respect cultural differences and tailor their leadership approach accordingly. – Effective communication across cultures is a core skill.– Strong collaboration and synergy among culturally diverse teams. – Enhanced cultural competence and sensitivity. – Improved global market insights and adaptability.– Invest in cultural sensitivity training for leaders. – Promote open communication and cultural awareness within the organization. – Foster a culture of inclusion and respect for diverse perspectives. – Encourage cross-cultural team collaboration and knowledge sharing.
Ethical LeadershipA CEO emphasizes ethical behavior and integrity within the organization. Leaders demonstrate moral values and hold themselves accountable.– Ethical leaders prioritize honesty, integrity, and ethical decision-making. – They set ethical standards and lead by example. – Transparency and accountability are central to this style.– Trust and credibility within the organization and among stakeholders. – Ethical decision-making aligns with societal values and expectations. – Reduced risk of legal and reputational issues.– Establish and communicate a code of ethics for the organization. – Lead by example through ethical behavior and decision-making. – Encourage employees to report ethical concerns without fear of retaliation. – Address ethical dilemmas promptly and transparently.
Bureaucratic LeadershipA government agency operates within a highly regulated environment. Leaders enforce strict adherence to established policies and procedures.– Bureaucratic leaders prioritize rules, policies, and procedures. – They maintain a hierarchical structure and ensure compliance with established guidelines. – Decision-making often follows established protocols.– Consistency and adherence to regulations and standards. – Clear procedures and guidelines for decision-making. – Potential for inflexibility and resistance to change.– Communicate policies and procedures clearly to employees. – Ensure adherence to regulatory requirements and standards. – Consider opportunities for streamlining processes and reducing bureaucracy when feasible. – Address employee concerns and provide channels for feedback and improvement.
Visionary LeadershipA nonprofit organization aims to address a pressing social issue. The leader provides a clear and inspiring vision for change and social impact.– Visionary leaders articulate a compelling vision for the future. – They inspire and engage others in pursuing this vision. – Creativity and innovation are encouraged to achieve the vision.– High levels of motivation and commitment among team members. – Shared enthusiasm and purpose in achieving a significant goal. – The organization is seen as a driver of change and social impact.– Continuously communicate the vision and its significance. – Encourage creative thinking and innovation among team members. – Collaborate with stakeholders who share the vision and seek their support. – Develop a strategic plan to achieve the vision step by step.
Team LeadershipA software development team leader adopts a team leadership style, emphasizing collaboration, shared responsibility, and mutual support.– Team leaders promote teamwork, collaboration, and shared decision-making. – They prioritize building strong team dynamics and trust. – Empowering team members is a key aspect of this style.– High levels of trust and cooperation within the team. – Enhanced problem-solving and innovation through diverse input. – Improved team morale and job satisfaction.– Foster a culture of collaboration and open communication within the team. – Establish clear team goals and shared responsibilities. – Encourage team members to take initiative and provide support and feedback. – Resolve conflicts promptly and promote a positive team environment.
Adaptive LeadershipAn organization faces a rapidly changing business environment. Leaders must adapt quickly to evolving challenges and guide the organization through change.– Adaptive leaders are flexible and responsive to changing circumstances. – They empower employees to adapt and make decisions in complex situations. – Problem-solving and learning from experience are key components.– Improved organizational resilience and responsiveness to change. – Employee empowerment and initiative in navigating challenges. – Stronger problem-solving capabilities and adaptability.– Encourage employees to take initiative and adapt to change. – Provide opportunities for skill development and learning from experiences. – Foster a culture of adaptability and resilience. – Continuously monitor changing circumstances and adjust strategies accordingly.
Authentic LeadershipA leader in a nonprofit organization emphasizes transparency, self-awareness, and alignment of values with organizational culture and mission.– Authentic leaders are genuine, self-aware, and consistent in their actions. – They align their values with the organization’s mission and lead with integrity. – Building strong relationships based on trust is a central aspect.– High levels of trust and credibility among employees and stakeholders. – Alignment of organizational values with the leader’s values. – Enhanced employee engagement and commitment.– Lead by example, demonstrating authenticity and integrity. – Encourage open and honest communication within the organization. – Align organizational practices and policies with stated values. – Foster a culture of trust and authenticity.
Pacesetting LeadershipA project manager adopts a pacesetting leadership style, setting high-performance standards and expecting employees to meet or exceed them.– Pacesetting leaders establish high-performance expectations and demonstrate them through their own work. – They challenge employees to achieve excellence and meet ambitious goals. – Continuous improvement is emphasized.– Achievement of high-performance standards and goals. – Increased motivation and a culture of continuous improvement. – Potential for employee burnout and stress due to high expectations.– Clearly communicate performance expectations and standards. – Provide support and resources to help employees meet ambitious goals. – Monitor employee well-being and workloads to prevent burnout. – Recognize and reward outstanding performance.
Cross-Functional LeadershipAn organization assembles cross-functional teams to tackle complex projects. Leaders must facilitate collaboration and leverage diverse expertise.– Cross-functional leaders focus on facilitating collaboration and communication across different departments or teams. – They harness diverse expertise to achieve shared goals. – Conflict resolution and adaptability are key skills.– Effective collaboration among diverse teams with complementary skills. – Utilization of diverse expertise to tackle complex projects. – Potential for conflict resolution challenges and the need for strong facilitation skills.– Promote open communication and collaboration across teams or departments. – Build a culture that values and respects diverse perspectives and expertise. – Develop conflict resolution skills and processes for addressing disagreements. – Provide clear objectives and expectations for cross-functional teams.
360-Degree LeadershipAn organization implements a 360-degree leadership approach, where feedback and evaluation come from multiple sources, including peers and subordinates.– Leaders receive feedback and evaluations from various sources, including superiors, peers, subordinates, and self-assessments. – Self-awareness and adaptability to feedback are key components. – Continuous improvement is emphasized.– Enhanced self-awareness and understanding of strengths and areas for improvement. – Improved leadership effectiveness through feedback-based growth. – Potential for resistance or discomfort in receiving feedback from various sources.– Embrace a feedback culture and actively seek input from various sources. – Use feedback for self-improvement and development. – Provide constructive feedback to team members and recognize their contributions. – Create a supportive environment for giving and receiving feedback.

Types of Organizational Structures

organizational-structure-types
Organizational Structures

Siloed Organizational Structures

Functional

functional-organizational-structure
In a functional organizational structure, groups and teams are organized based on function. Therefore, this organization follows a top-down structure, where most decision flows from top management to bottom. Thus, the bottom of the organization mostly follows the strategy detailed by the top of the organization.

Divisional

divisional-organizational-structure

Open Organizational Structures

Matrix

matrix-organizational-structure

Flat

flat-organizational-structure
In a flat organizational structure, there is little to no middle management between employees and executives. Therefore it reduces the space between employees and executives to enable an effective communication flow within the organization, thus being faster and leaner.

Connected Business Frameworks

Portfolio Management

project-portfolio-matrix
Project portfolio management (PPM) is a systematic approach to selecting and managing a collection of projects aligned with organizational objectives. That is a business process of managing multiple projects which can be identified, prioritized, and managed within the organization. PPM helps organizations optimize their investments by allocating resources efficiently across all initiatives.

Kotter’s 8-Step Change Model

kotters-8-step-change-model
Harvard Business School professor Dr. John Kotter has been a thought-leader on organizational change, and he developed Kotter’s 8-step change model, which helps business managers deal with organizational change. Kotter created the 8-step model to drive organizational transformation.

Nadler-Tushman Congruence Model

nadler-tushman-congruence-model
The Nadler-Tushman Congruence Model was created by David Nadler and Michael Tushman at Columbia University. The Nadler-Tushman Congruence Model is a diagnostic tool that identifies problem areas within a company. In the context of business, congruence occurs when the goals of different people or interest groups coincide.

McKinsey’s Seven Degrees of Freedom

mckinseys-seven-degrees
McKinsey’s Seven Degrees of Freedom for Growth is a strategy tool. Developed by partners at McKinsey and Company, the tool helps businesses understand which opportunities will contribute to expansion, and therefore it helps to prioritize those initiatives.

Mintzberg’s 5Ps

5ps-of-strategy
Mintzberg’s 5Ps of Strategy is a strategy development model that examines five different perspectives (plan, ploy, pattern, position, perspective) to develop a successful business strategy. A sixth perspective has been developed over the years, called Practice, which was created to help businesses execute their strategies.

COSO Framework

coso-framework
The COSO framework is a means of designing, implementing, and evaluating control within an organization. The COSO framework’s five components are control environment, risk assessment, control activities, information and communication, and monitoring activities. As a fraud risk management tool, businesses can design, implement, and evaluate internal control procedures.

TOWS Matrix

tows-matrix
The TOWS Matrix is an acronym for Threats, Opportunities, Weaknesses, and Strengths. The matrix is a variation on the SWOT Analysis, and it seeks to address criticisms of the SWOT Analysis regarding its inability to show relationships between the various categories.

Lewin’s Change Management

lewins-change-management-model
Lewin’s change management model helps businesses manage the uncertainty and resistance associated with change. Kurt Lewin, one of the first academics to focus his research on group dynamics, developed a three-stage model. He proposed that the behavior of individuals happened as a function of group behavior.

Organizational Structure Case Studies

Airbnb Organizational Structure

airbnb-organizational-structure
Airbnb follows a holacracy model, or a sort of flat organizational structure, where teams are organized for projects, to move quickly and iterate fast, thus keeping a lean and flexible approach. Airbnb also moved to a hybrid model where employees can work from anywhere and meet on a quarterly basis to plan ahead, and connect to each other.

eBay Organizational Structure

ebay-organizational-structure
eBay was until recently a multi-divisional (M-form) organization with semi-autonomous units grouped according to the services they provided. Today, eBay has a single division called Marketplace, which includes eBay and its international iterations.

IBM Organizational Structure

ibm-organizational-structure
IBM has an organizational structure characterized by product-based divisions, enabling its strategy to develop innovative and competitive products in multiple markets. IBM is also characterized by function-based segments that support product development and innovation for each product-based division, which include Global Markets, Integrated Supply Chain, Research, Development, and Intellectual Property.

Sony Organizational Structure

sony-organizational-structure
Sony has a matrix organizational structure primarily based on function-based groups and product/business divisions. The structure also incorporates geographical divisions. In 2021, Sony announced the overhauling of its organizational structure, changing its name from Sony Corporation to Sony Group Corporation to better identify itself as the headquarters of the Sony group of companies skewing the company toward product divisions.

Facebook Organizational Structure

facebook-organizational-structure
Facebook is characterized by a multi-faceted matrix organizational structure. The company utilizes a flat organizational structure in combination with corporate function-based teams and product-based or geographic divisions. The flat organization structure is organized around the leadership of Mark Zuckerberg, and the key executives around him. On the other hand, the function-based teams based on the main corporate functions (like HR, product management, investor relations, and so on).

Google Organizational Structure

google-organizational-structure
Google (Alphabet) has a cross-functional (team-based) organizational structure known as a matrix structure with some degree of flatness. Over the years, as the company scaled and it became a tech giant, its organizational structure is morphing more into a centralized organization.

Tesla Organizational Structure

tesla-organizational-structure
Tesla is characterized by a functional organizational structure with aspects of a hierarchical structure. Tesla does employ functional centers that cover all business activities, including finance, sales, marketing, technology, engineering, design, and the offices of the CEO and chairperson. Tesla’s headquarters in Austin, Texas, decide the strategic direction of the company, with international operations given little autonomy.

McDonald’s Organizational Structure

mcdonald-organizational-structure
McDonald’s has a divisional organizational structure where each division – based on geographical location – is assigned operational responsibilities and strategic objectives. The main geographical divisions are the US, internationally operated markets, and international developmental licensed markets. And on the other hand, the hierarchical leadership structure is organized around regional and functional divisions.

Walmart Organizational Structure

walmart-organizational-structure
Walmart has a hybrid hierarchical-functional organizational structure, otherwise referred to as a matrix structure that combines multiple approaches. On the one hand, Walmart follows a hierarchical structure, where the current CEO Doug McMillon is the only employee without a direct superior, and directives are sent from top-level management. On the other hand, the function-based structure of Walmart is used to categorize employees according to their particular skills and experience.

Microsoft Organizational Structure

microsoft-organizational-structure
Microsoft has a product-type divisional organizational structure based on functions and engineering groups. As the company scaled over time it also became more hierarchical, however still keeping its hybrid approach between functions, engineering groups, and management.

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