Zoho Alternatives

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Alternative platforms to Zoho for business productivity and management comprise leading CRM solutions like Salesforce, HubSpot CRM, Pipedrive, Freshworks CRM, and Microsoft Dynamics 365. Or popular project management tools such as Asana, Trello, Monday.com, Wrike, and Basecamp for effective project planning and collaboration.

AlternativeKey FeaturesCore StrengthsWeaknesses
Salesforce1. Customer Relationship Management (CRM): Offers robust CRM solutions. 2. Sales Automation: Provides sales automation tools. 3. Cloud-Based: Cloud-based platform for scalability.– Extensive CRM capabilities. – Sales automation features. – Scalable cloud-based solution.– Higher pricing compared to some alternatives. – Can be complex for small businesses. – Requires customization for specific use cases.
HubSpot1. Inbound Marketing: Specializes in inbound marketing tools. 2. Sales and CRM: Offers CRM and sales automation. 3. Marketing Automation: Provides marketing automation features.– Comprehensive inbound marketing tools. – Integrated CRM and sales automation. – User-friendly interface.– Costs may add up for advanced features. – Limited scalability for large enterprises. – Some features require separate subscriptions.
Microsoft Dynamics 3651. Integrated Suite: Offers a suite of business applications. 2. AI-Powered: Utilizes AI for insights. 3. Scalable: Scales for businesses of all sizes.– Integrated suite of business applications. – AI-driven insights and analytics. – Scalable for small to large enterprises.– Pricing can be high for full-suite access. – May require IT expertise for setup and management. – Learning curve for complex features.
Freshsales1. Sales CRM: Focuses on sales CRM and automation. 2. Email Tracking: Offers email tracking and engagement features. 3. Intuitive UI: Provides an intuitive user interface.– Tailored for sales CRM needs. – Email tracking and engagement tools. – User-friendly interface.– Limited breadth of features compared to larger suites. – May require integration with other software for comprehensive solutions. – Smaller user base.
Pipedrive1. Sales Pipeline Management: Specializes in sales pipeline management. 2. Sales Automation: Offers sales automation features. 3. User-Friendly: Known for its user-friendly design.– Focus on sales pipeline management. – Sales automation capabilities. – User-friendly and visually intuitive.– May lack some advanced CRM features. – Limited scalability for large enterprises. – May require additional integrations for full functionality.
Monday.com1. Work Operating System: Offers a versatile work operating system. 2. Visual Workflows: Visualizes work processes. 3. Customizable: Highly customizable for various use cases.– Versatile work operating system. – Visualizes and tracks work processes. – Highly customizable to fit different business needs.– May not offer specialized CRM features. – Pricing can be higher for extensive customization. – May require additional integrations for CRM functionality.
Zoho CRM Plus1. Integrated Suite: Provides a suite of business applications. 2. AI-Powered: Utilizes AI for data insights. 3. Unified Platform: Offers unified customer engagement.– Integrated suite of business applications. – AI-driven insights and unified customer engagement. – Scalable for different business sizes.– Pricing can be a challenge for small businesses. – Learning curve for all-in-one suite. – May require time for full implementation and adoption.
Nimble1. Contact Relationship Management: Focuses on contact relationship management. 2. Social Integration: Integrates with social media. 3. Simplified CRM: Known for its simplicity.– Emphasis on contact relationship management. – Social media integration. – User-friendly and simple CRM solution.– May not offer as many advanced CRM features. – Limited scalability for large enterprises. – May require integration with other tools for specific needs.
Bitrix241. Collaboration and Communication: Offers collaboration tools. 2. CRM: Includes CRM features. 3. Cloud and Self-Hosted: Provides both cloud and self-hosted options.– Combines collaboration and CRM in one platform. – Cloud and self-hosted options available. – Comprehensive business tools.– Complex interface for some users. – Free version has limitations. – Self-hosted setup may require technical expertise.
Nutshell1. Sales Automation: Focuses on sales automation and CRM. 2. Contact Management: Offers contact management tools. 3. Integration: Integrates with other business apps.– Sales automation and contact management. – Integration with various business applications. – User-friendly interface.– May not provide as many advanced CRM features. – Pricing may not suit all businesses. – Limited scalability for larger enterprises.

 

CRM Solutions:

  • Salesforce: A widely-used CRM platform for managing sales and customer relationships.
  • HubSpot CRM: A free CRM tool with features for sales, marketing, and customer service.
  • Pipedrive: A CRM software focused on sales pipeline management and deal tracking.
  • Freshworks CRM: An all-in-one CRM platform with sales, marketing, and customer support features.
  • Microsoft Dynamics 365: A suite of business applications, including CRM and ERP solutions.

Project Management Tools:

  • Asana: A popular project management tool for teams to track and organize their work.
  • Trello: A visual collaboration tool using boards, lists, and cards for project management.
  • Monday.com: An intuitive team management platform for planning, tracking, and executing projects.
  • Wrike: A flexible project management and collaboration tool for teams of all sizes.
  • Basecamp: A project management and team communication tool for remote collaboration.

Related Visual Stories

Who Owns Salesforce

who-owns-salesforce
Marc Benioff, Co-CEO of Salesforce is the main individual shareholder, with 3% of the company’s stock. Other major individual shareholders comprise Parker Harris, Co-Founder, and Chief Technology Officer, and Bret Taylor, who is the company’s CEO. Major institutional shareholders comprise The Vanguard Group, Fidelity, and BlackRock.

Salesforce Business Model

salesforce-business-model
Salesforce follows a SaaS business model, offering four main categories of cloud CRM (Customer Relationship Management) services spanning the sales cloud to the marketing cloud. Where subscriptions drive the primary revenue model. However, the company leverages professional assistance to push the adoption of the software and retention of paying subscribers. Indeed, in 2023 Salesforce generated $29 billion from subscriptions and $2.33 billion from professional services.

Salesforce Revenue

salesforce-revenue-breakdown
In 2023 Salesforce generated $29 billion from subscriptions and $2.33 in professional services, compared to $24.66 billion in subscriptions in 2022 and $1.83 in professional services.

Salesforce Employees

salesforce-employee
Salesforce had 73,000 employees in 2022, compared to 56,000 employees in 2021, and 49,000 employees in 2020.

Salesforce Marketing Expenses

salesforce-marketing-expense-as-percentage-of-revenue
In 2023, Salesforce spent 43% of its total revenue on marketing and sales expenses, compared to 45% in 2022, and 45% in 2021.

Salesforce Cost Structure

salesforce-cost-structure
Professional services are run at negative gross margins. In short, in 2022, on $2.33 billion in revenue from professional services, Salesforce reported a $208 million gross loss. In short, Salesforce runs professional services at a loss to boost its subscription revenue over time since professional services are used to enhance the use and retention of the software. The subscription revenue cost structure is quite effective. In 2022 on a $29 billion in subscription revenue, the company reported $5.82B in cost of revenue (expenses related to delivering the service and providing support, including the costs of data center capacity), thus generating a $23.2 billion in gross profits, in 2023.

Salesforce Revenue Per Employee

salesforce-profits
Salesforce generated $208 million in profits in 2023, compared to $1.44 billion in 2021, and over $4 billion in profits in 2020.

Salesforce Competitors

salesforce-competitors
Salesforce is a cloud-based customer relationship management (CRM) provider, allowing businesses to build meaningful and sustained relationships with their customers. With robust, customizable software that integrates with social media, Gmail, and Microsoft Outlook, the Salesforce CRM platform is rated highly among businesses of all shapes and sizes. Recent data has shown that the company has captured 19.5% of the global CRM market.

Salesforce Mission Statement

salesforce-mission-statement
Salesforce’s mission is to build bridges between companies and customers. Salesforce does that via a SaaS platform, which is enhanced via professional services offered on top of it.

Salesforce Acquisitions

salesforce-acquisitions
Salesforce was founded in 1999 by Marc Benioff, Frank Dominguez, Dave Moellenhoff, and Parker Harris. In a relatively short time, the corporate powerhouse of enterprise software has made numerous acquisitions as part of its broader growth strategy to become a SaaS giant!

Hubspot Revenue

hubspot-revenue
Hubspot generated $1.73 billion in revenue in 2022, compared to $1.3 billion in revenue in 2021 and $883 million in 2020. In 2022, over 97% of Hubspot’s revenue came from subscriptions, which generated $1.69 billion in revenue.

Hubspot Net Losses

hubspot-net-losses
Hubspot generated reported a net loss of $112 million in 2022, compared to a net loss of $77 million in 2021, and a net loss of $85 million in 2020.

Hubspot Revenue Breakdown

hubspot-revenue-breakdown
Hubspot generates most of its revenue from subscriptions. Indeed, in 2022 over 97% of its revenue came from subscriptions. In 2022, Hubspot generated $1.69 billion in revenue from subscriptions vs. $40 million from professional services. In 2021, Hubspot generated over $1.25 billion in revenue from subscriptions vs. $42 million from professional services. And in 2020, Hubspot generated $853 million in subscriptions and $30 million from professional services.

Hubspot Subscription Business

hubspot-subscription-business
The subscription revenue cost structure is quite effective. In 2022 on a $1.69 billion in subscription revenue, the company reported $257 million in cost of revenue (expenses related to delivering the service and providing support, including the costs of data center capacity), thus generating a $1.43 billion in gross profits, in 2022.

Hubspot Professional Services

hubspot-professional-services-business
The professional service business is run to sustain the subscription business. Indeed, in 2022 on $40.4 million in subscription revenue, the company reported over $56 million in cost of revenue (expenses related to delivering the service and providing support, including the costs of data center capacity), thus generating a gross loss of over $16 million, in 2022.

Hubspot Employees

hubspot-employees
Hubspot had 7,433 employees in 2022, compared to 5,895 in 2021 and 4,225 in 2020. The company has grown from 2,638 employees in 2018 to 7,433 in 2022.

Hubspot Revenue Per Employee

hubspot-revenue-per-employee
Hubspot generated over $232K per employee in 2022, compared to over $220K in 2021 and $209K in 2020. Hubspot’s revenue per employee grew from over $194K in 2018 to $232K by 2022.

Hubspot Customers

hubspot-customers
Hubspot had over 167K customers in 2022, compared to over 135K customers in 2021 and nearly 104K customers in 2020. The company grew from over 56K customers in 2018, to over 167K customers by 2022.

Hubspot Revenue Per Customer

hubspot-average-revenue-per-customer
Hubspot generated an average of over $11K of subscription revenue per customer in 2022, compared to over $10K in 2021 and over $9.5K in 2020.

Hubspot Sales & Marketing vs. R&D

hubspot-sales-and-marketing-vs-r&d
In 2022, Hubspot spent 51% of its revenues in sales and marketing efforts, and 26% in R&D efforts, compared to 50% in sales and marketing efforts and 23% in R&D efforts in 2021.

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