amazon-revenue-breakdown

Amazon Revenue Breakdown

Amazon generated over half a trillion dollars in revenue in 2023, of which $231.87B from online stores, over $140.05B from third-party seller services, $90.76B from AWS, $46.9B from advertising, $40.21B from subscription services, $20.03B billion in physical stores, and $4.96B from other sources.

Amazon Revenue BreakdownOnline storesPhysical storesThird-party seller servicesSubscription servicesAWSAdvertisingOther
2023$231.87B$20.03B$140.05B$40.21B$90.76B$46.9B$4.96B
FourWeekMBA Analysis
amazon-revenues
Amazon generated over half a trillion dollars in revenue in 2023, of which $231.87B from online stores, over $140.05B from third-party seller services, $90.76B from AWS, $46.9B from advertising, $40.21B from subscription services, $20.03B billion in physical stores, and $4.96B from other sources.

amazon.annual-revenue

The interesting take about Amazon, which many are not aware of, is the fact that its core business (the e-commerce platform) is also, and still, unprofitable.

And the picture is even more impressive if we look at Amazon’s profitability with AWS!

amazon-operating-profit-breakdown
Amazon is subdivided into three operating profit segments: North America, International, and AWS. Amazon AWS is the most profitable segment, with almost $23 billion in operating profit in 2022. While Both the North American and International segments run at negative operating losses, with $2 billion and $7.74 billion in operating losses, respectively, in 2022.

Amazon was not profitable once AWS was removed in 2022.

is-amazon-profitable-without-aw
Amazon was not profitable once AWS was removed in 2022. In fact, Amazon, without AWS generated $10.6 billion in operating losses. While Amazon, without AWS, generated $12.2. billion operating income.

In fact, Amazon, without AWS, generated $10.6 billion in operating losses.

While Amazon, without AWS, generated $12.2. billion operating income.

It’s easy here to dismiss Amazon and say, “wow, after decades in business, the company is not yet profitable.”

But wait for a second.

Before you dismiss it, there are a few considerations to make.

Bits and atoms

First, Amazon isn’t just an e-commerce company. Amazon is about inventory and fulfillment as much as it’s about e-commerce.

That’s the nature of its flywheel!

Inventory and fulfillment are very intensive in terms of capital requirements, and yet they are critical for enabling customer experience.

And the good news? They give the company much stronger moats.

Over time, anyone might be able to replicate Amazon’s e-commerce.

But a combination of e-commerce, inventory, and last-mile delivery?

Extremely hard to replicate!

Last-mile and transferable network effects

When you look at business models which rely on network effects, those are usually very hard to build.

But when they do kick-off, they might make a tech company valuable for years.

There is another critical point about it: transferable network effects.

Building, maintaining, and speeding up network effects is extremely hard.

Do you know what’s harder? Building liquid network effects.

In short, a liquid network effect is when a platform business has built such an infrastructure that there is plenty of supply and demand to rely on, and those sustain themselves in a sort of smart dynamic market.

When that happens, a company that has empowered such liquid networks can go on and try to transfer them across a new industry.

One example of this is how Uber, starting from ride-sharing, first expanded this market to become a multi-billion dollar one.

Then it managed to expand into adjacent segments like delivery and freight.

uber-revenue-by-segment
Uber’s mobility platform generated $14 billion in 2022, followed by the delivery platform (Uber Eats), with $10.9 billion in revenue, and the freight platform, with $6.95 billion in revenue. The mobility platform still represents the core business model of Uber, and it has accelerated again after the end of the Covid-19 pandemic. On the other hand, thanks to the company restructuring in the last few years, Uber has built two multi-billion dollar segments from delivery and freight, on top of the core platform.

When you have transferable network effects, you don’t think about a single industry but start thinking about the entire industry, which can be unified under a single paradigm.

For instance, you don’t want to call Uber a ride-sharing, delivery, or freight company today.

Instead, you want to call it a Last-Mile Platform!

A last-mile platform can tackle any industry which relies on the last-mile problem, which states that the most challenging part of a delivery network is in the last mile (or, if you wish, in the last steps) from the company to the customer.

These last steps in the networks, indeed, are a trillion-dollar issue.

These last steps fall outside the network, making it fragmented, unreliable, and expensive.

Thus, when you re-frame the kind of problem a company like Uber and perhaps Amazon is trying to solve, you understand the real potential value of the network!

In short, the sort of network effects that might make you able to launch a whole new business much more quickly by simply leveraging on the existing tech platform!

While figuring out how to unify the networks and make them less and less fragmented.

If you can figure out that problem, you can transfer it across many industries, thus, redefine them!

Built for scale!

When we look at Amazon’s e-commerce platform, it’s critical to consider that since the onset, it has been built for scale and reach.

In short, the e-commerce platform aims to enable as many customers as possible via convenience, variety, and service.

That’s it!

Amazon might make money from it in the future, but it might well be that in 20 years, the e-commerce platform will still be primarily run for scale and reach through convenience, variety, and service.

And it’s worth remembering that thanks to this strategy, Amazon was propelled into “Walmart Status!”

amazon-vs-walmart
In 2022, Amazon closed its divide in terms of total revenue, as it generated over $513 billion in revenue, compared to over $572 billion in revenue of Walmart.

In 2022, Amazon closed its divide in terms of total revenue, as it generated over $513 billion in revenue, compared to over $572 billion in revenue from Walmart.

It took Walmart sixty years to get there, while Amazon took less than thirty years…

The digital ads empire

Now take the case of the Amazon e-commerce platform and Amazon Ads.

amazon-advertising-business

And to put things in context, Amazon Ads were larger than YouTube Ads in 2022.

With a core difference, Amazon’s ads segment is just one of the many moving parts for the company!

advertising-industry

And we can easily guess that the ads segment might be highly profitable and scalable.

So, if Amazon scaled this to a hundred billion per year business, would e-commerce finally become profitable due to the ads platform?

The AWS rocket ship

In the meantime, Amazon AWS keeps growing at a staggering rate.

aws-revenues
Amazon AWS (cloud) is the most successful business segment within Amazon, and it generated over $80 billion in revenues in 2022 and almost $23 billion in operating profit. Compared to over $62 billion in revenues in 2021 and $18.5 billion in net profits.

Amazon AWS (cloud) is the most successful business segment within Amazon, and it generated over $80 billion in revenues in 2022 and almost $23 billion in operating profit. Compared to over $62 billion in revenues in 2021 and $18.5 billion in net profits.

Of course, as competition in the cloud industry intensifies, this might slow down revenue growth and profitability.

However, it’s worth pointing out that now only is Amazon AWS a tech giant for its own sake, but also how instrumental it will be for the current AI revolution.

Indeed, AI models that rely on massive computational power through AI supercomputers need an infrastructure like AWS to run in the first place.

Take the case of how Stability AI has pre-trained Stable Diffusion on top of AWS!

stability-ai-ecosystem

Thus, AWS will be a key player in the AI race!

Key facts about Amazon

Key Facts
FounderJeff Bezos
Year & Place FoundedJuly 5, 1994, Bellevue, WA
Year of IPO5/15/1997
IPO Price$18.00
Total Revenues at IPO$15.75 million
Total Revenues in 2021$469.8B
Amazon Employees1,608,000 full-time and part-time employees
Revenues per Employee$292,177.86
Jeff Bezos founded Amazon, on July 5, 1994, in Bellevue, WA. The company IPOed in 1997, at a price of $18 per share, and it recorded over $15 million in revenues, prior to the IPO. In 2021, Amazon generated $469.8B with 1,608,000 full-time and part-time employees, generating $292,177.86 revenues per employee.

Amazon revenue model evolution

Amazon AWS$62
Microsoft Intelligent Cloud$60
Google Cloud$19.20
Amazon AWS is so far, the largest player, based on revenues, with ha $62 billion in net sales in 2021, compared to Microsoft Intelligent Cloud at $60 billion and Google Cloud at over $19 billion.

Key Highlights

  • Diverse Revenue Streams: Amazon generated over half a trillion dollars in revenue in 2022. The revenue breakdown includes online stores ($220B), third-party seller services ($117.71B), AWS ($80B), advertising ($37.74B), subscription services ($35.22B), physical stores ($18.96B), and other sources ($4.25B).
  • Unprofitable Core Business: Despite its massive revenue, Amazon’s core e-commerce business is still unprofitable. The profitability is significantly influenced by the costs associated with inventory, fulfillment, and last-mile delivery.
  • AWS Profitability: Amazon Web Services (AWS) is the most profitable segment, generating almost $23 billion in operating profit in 2022. AWS’s profitability has been a major contributor to Amazon’s overall financial success.
  • Operating Profit Segments: Amazon is divided into three operating profit segments: North America, International, and AWS. AWS is profitable, while the other segments operate at negative operating losses. Without AWS, Amazon generated significant operating losses.
  • Transferable Network Effects: Amazon’s success is attributed to its ability to create transferable network effects. This means that the infrastructure and networks built for one industry (like e-commerce) can be leveraged to expand into other industries (like last-mile delivery and logistics), leading to business growth.
  • Last-Mile Platform: Amazon’s network effects allow it to be considered a “Last-Mile Platform,” capable of addressing challenges related to the final stages of delivery across various industries.
  • Built for Scale: Amazon’s e-commerce platform is designed for scale and reach, aiming to provide convenience, variety, and service to as many customers as possible. This strategic focus has propelled Amazon to become a major player in the industry.
  • Closing Gap with Walmart: Amazon’s revenue has closed the gap with Walmart’s revenue. In 2022, Amazon generated over $513 billion in revenue compared to Walmart’s revenue of over $572 billion. Amazon achieved this milestone in less time than it took Walmart.
  • Amazon Ads: Amazon Ads is a significant revenue generator and was even larger than YouTube Ads in 2022. The potential profitability and scalability of the ads segment could contribute to making the overall e-commerce business profitable.
  • AWS Growth: Amazon AWS continues to experience rapid growth, generating over $80 billion in revenue and almost $23 billion in operating profit in 2022. AWS’s role in the AI revolution and computational power is crucial.
  • Key Facts: Amazon was founded by Jeff Bezos on July 5, 1994, and went public on May 15, 1997, at a price of $18 per share. It started with $15.75 million in total revenues at IPO and has grown to generate $469.8 billion in revenue in 2021, with a large employee base and revenues per employee.

Related to Amazon Business Model

Amazon Business Model

amazon-business-model
Amazon has a diversified business model. In 2023, Amazon generated nearly $575 billion in revenues while it posted a net profit of over $30 billion. Online stores contributed over 40% of Amazon revenues. Third-party Seller Services and Physical Stores generated the remaining. Amazon AWS, Subscription Services, and Advertising revenues play a significant role within Amazon as fast-growing segments.

Amazon Mission Statement

amazon-vision-statement-mission-statement (1)
Amazon’s mission statement is to “serve consumers through online and physical stores and focus on selection, price, and convenience.” Amazon’s vision statement is “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” 

Customer Obsession

customer-obsession
In the Amazon Shareholders’ Letter for 2018, Jeff Bezos analyzed the Amazon business model, and it also focused on a few key lessons that Amazon as a company has learned over the years. These lessons are fundamental for any entrepreneur, of small or large organization to understand the pitfalls to avoid to run a successful company!

Who Owns Amazon

who-owns-amazon
With 64,588,418 shares, Jeff Bezos is the primary individual investor. Owning 12.7% of the company. Other top individual investors include Amazon’s CEO Andy Jessy, who has 94,729 shares. Top institutional investors include mutual funds like The Vanguard Group (6.6% ownership) and BlackRock (5.7% ownership). 

Amazon Revenues

amazon-revenues
Amazon generated over half a trillion dollars in revenue in 2023, of which $231.87B from online stores, over $140.05B from third-party seller services, $90.76B from AWS, $46.9B from advertising, $40.21B from subscription services, $20.03B billion in physical stores, and $4.96B from other sources.

Amazon Profitability

is-amazon-profitable
Amazon was profitable in 2023. On nearly $575 billion in revenue for 2023, Amazon generated a net profit of over $30 billion. Since 2014, Amazon hasn’t recorded a net loss, but it did record a net loss of over $2.7 billion in 2022, while it recouped that in 2023.  Indeed, in 2014, Amazon reported a net loss of $241 million, and it would be profitable until 2021. In 2022, Amazon turned unprofitable again and highly profitable again in 2023. 

Amazon AWS Business

amazon-aws-platform-business-model
Amazon AWS follows a platform business model that gains traction by tapping into network effects. Born as an infrastructure built on top of Amazon’s infrastructure, AWS has become a company offering cloud services to thousands of clients from the enterprise level, to startups. And its marketplace enables companies to connect to other service providers to build integrated solutions for their organizations.

Amazon Prime Revenue

amazon-prime-revenue
Amazon subscription revenue in 2023 was over $40 billion, compared to over $35 billion in 2022 and nearly $32 billion in 2021. Amazon Prime grew from a $4.5 billion revenue segment in 2015 to an over $40 billion segment in 2023.

Amazon Advertising Revenue

amazon-ads-revenues

Amazon Cash Conversion

cash-conversion-cycle-amazon

Working Backwards

working-backwards
The Amazon Working Backwards Method is a product development methodology that advocates building a product based on customer needs. The Amazon Working Backwards Method gained traction after notable Amazon employee Ian McAllister shared the company’s product development approach on Quora. McAllister noted that the method seeks “to work backwards from the customer, rather than starting with an idea for a product and trying to bolt customers onto it.”

Amazon Flywheel

amazon-flywheel
The Amazon Flywheel or Amazon Virtuous Cycle is a strategy that leverages on customer experience to drive traffic to the platform and third-party sellers. That improves the selections of goods, and Amazon further improves its cost structure so it can decrease prices which spins the flywheel.

Jeff Bezos Day One

jeff-bezos-day-1
In the letter to shareholders in 2016, Jeff Bezos addressed a topic he had been thinking quite profoundly in the last decades as he led Amazon: Day 1. As Jeff Bezos put it “Day 2 is stasis. Followed by irrelevance. Followed by excruciating, painful decline. Followed by death. And that is why it is always Day 1.”

Regret Minimization Framework

regret-minimization-framework
A regret minimization framework is a business heuristic that enables you to make a decision, by projecting yourself in the future, at an old age, and visualize whether the regrets of missing an opportunity would hunt you down, vs. having taken the opportunity and failed. In short, if taking action and failing feels much better than regretting it, in the long run, that is when you’re ready to go!

Network Effects

network-effects
network effect is a phenomenon in which as more people or users join a platform, the more the value of the service offered by the platform improves for those joining afterward.

Platform Business Model

platform-business-models
A platform business model generates value by enabling interactions between people, groups, and users by leveraging network effects. Platform business models usually comprise two sides: supply and demand. Kicking off the interactions between those two sides is one of the crucial elements for a platform business model’s success.

Jeff Bezos Empire

jeff-bezos-companies
Jeff Bezos was best known for founding eCommerce giant Amazon in 1994. However, the entrepreneur owns companies in several industries, including health care, retail, robotics, real estate, and media. Many of these companies have been acquired by Amazon over the years, but some have been the result of direct investment from Bezos himself (through his investment arm is called Bezos Expeditions).

Amazon Subsidiaries

amazon-subsidiaries
Amazon is a consumer e-commerce platform with a diversified business model spanning across e-commerce, cloud, advertising, streaming, and more. Over the years Amazon acquired several companies. Among its 12 subsidiaries, Amazon has AbeBooks.com, Audible, CamiXology, Fabric.com, IMDb, PillPack, Shopbop, Souq.com, Twitch, Whole Foods Market, Woot! and Zappos.

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