Unilever is primarily owned by Unilever and its Associates, followed by foreign portfolio investors, individuals, and others. Unilever generated over €60 billion in revenue 2022, comprising many brands spanning beauty & wellbeing, personal care, home care, nutrition, and ice cream.
| Aspect | Description | Analysis | Examples |
|---|---|---|---|
| Products and Services | Unilever offers a diverse portfolio of consumer goods, including food and beverages (such as Lipton tea and Ben & Jerry’s ice cream), cleaning agents (like Dove soap and Surf detergent), and beauty and personal care products (including Dove, Axe, and Vaseline). The company also manufactures and markets various health and well-being products. | Unilever’s product portfolio spans multiple categories, providing a wide array of consumer goods. The company serves daily needs, from food and cleaning agents to personal care and well-being products. Well-known brands enhance customer recognition and loyalty. Unilever’s diverse offerings cater to a global consumer base. | Food and beverages, cleaning agents, beauty and personal care products, health and well-being products, diverse product portfolio addressing daily needs, well-known brands fostering recognition and loyalty, global consumer base. |
| Revenue Streams | Unilever generates revenue primarily through the sale of its consumer goods. Sales from various product categories contribute to its income. The company also earns income through licensing its brands to other manufacturers, as well as from partnerships and acquisitions that expand its product offerings. | The primary source of revenue for Unilever is the sale of its consumer goods, spanning multiple categories. Licensing agreements, partnerships, and acquisitions diversify revenue sources. Unilever’s multiple income streams contribute to financial stability. | Revenue from sales of consumer goods, licensing income from brand agreements, partnerships, and acquisitions diversifying revenue sources, ensuring financial stability. |
| Customer Segments | Unilever serves a broad range of customer segments worldwide. Its consumer goods are targeted at individual consumers and households looking for food, cleaning products, personal care items, and health and well-being solutions. Additionally, Unilever partners with retailers, wholesalers, and distributors to reach customers effectively. | Customer segments for Unilever encompass individual consumers and households seeking a wide range of consumer goods, including food, cleaning products, personal care items, and health and well-being solutions. Partnerships with retailers, wholesalers, and distributors enhance market reach and accessibility. Unilever’s reach extends from consumers to various business partners. | Individual consumers, households, retailers, wholesalers, distributors, diverse customer segments spanning consumer and B2B markets. |
| Distribution Channels | Unilever’s products reach consumers through various distribution channels. These include retail stores, supermarkets, convenience stores, and e-commerce platforms where consumers can purchase Unilever products. The company also works with wholesalers, distributors, and business-to-business partners to ensure efficient supply chain management and broad market coverage. | Distribution channels for Unilever encompass retail stores, supermarkets, convenience stores, and e-commerce platforms, offering accessibility to consumers. Collaborations with wholesalers, distributors, and business partners ensure efficient supply chain management and market coverage. A multi-channel approach maximizes accessibility and convenience. | Retail stores, supermarkets, convenience stores, e-commerce platforms, wholesalers, distributors, business-to-business partnerships, multi-channel approach ensuring accessibility and convenience. |
| Key Partnerships | Unilever collaborates with various partners to enhance its offerings and expand its reach. Partnerships with retailers are vital, ensuring that Unilever products are available to consumers. Collaboration with suppliers secures a consistent supply of raw materials. The company also works with NGOs and other organizations on sustainability initiatives and social responsibility projects. Partnerships with technology companies drive digital transformation and innovation. | Collaborations with retailers are essential, ensuring product availability to consumers. Partnerships with suppliers secure a stable supply of raw materials for manufacturing. Collaborative efforts with NGOs and other organizations demonstrate a commitment to sustainability and social responsibility. Partnerships with technology companies drive digital transformation and innovation in consumer goods and supply chain management. Partnerships contribute to growth, sustainability, and innovation. | Collaborations with retailers for product availability, partnerships with suppliers for raw material supply, collaborative efforts with NGOs and organizations for sustainability and social responsibility, partnerships with technology companies driving digital transformation and innovation, instrumental in growth, sustainability, and innovation. |
| Key Resources | Key resources for Unilever include its extensive product portfolio, which includes well-known brands. The company’s global manufacturing and supply chain infrastructure ensure product availability. The Unilever Sustainable Living Plan and commitment to sustainability are valuable assets. A dedicated workforce, including experts in research and development, marketing, and supply chain management, drives innovation and growth. Strong corporate governance and risk management practices safeguard the company’s reputation and financial stability. | Resources for Unilever encompass a diverse product portfolio with well-known brands, global manufacturing and supply chain infrastructure ensuring product availability, the Unilever Sustainable Living Plan and commitment to sustainability, a dedicated workforce skilled in research and development, marketing, and supply chain management, strong corporate governance and risk management practices for reputation and financial stability. These resources collectively support Unilever’s position as a global consumer goods leader. | Diverse product portfolio with well-known brands, global manufacturing and supply chain infrastructure, commitment to sustainability, dedicated workforce skilled in innovation, marketing, and supply chain management, strong corporate governance and risk management practices, resources supporting global consumer goods leadership. |
| Cost Structure | Unilever incurs costs related to its operations, including expenses for raw materials and manufacturing, distribution and logistics, marketing and advertising expenditures, research and development investments, and employee salaries and benefits. Sustainability initiatives and corporate social responsibility efforts also have associated costs. Effective cost management is crucial to maintain competitiveness. | Costs associated with Unilever’s operations include raw material procurement and manufacturing expenses, distribution and logistics costs, marketing and advertising expenditures, research and development investments in product innovation, employee salaries and benefits, and costs related to sustainability and corporate social responsibility initiatives. Cost management is pivotal in the competitive consumer goods industry. | Raw material procurement and manufacturing expenses, distribution and logistics costs, marketing and advertising expenditures, research and development investments, employee salaries and benefits, costs related to sustainability and corporate social responsibility initiatives, cost management crucial in the competitive consumer goods industry. |
| Competitive Advantage | Unilever’s competitive advantage is rooted in its extensive product portfolio, featuring well-known and trusted brands. The company’s global presence and manufacturing capabilities ensure product availability worldwide. Commitment to sustainability and social responsibility initiatives align with consumer preferences and enhance brand reputation. Collaborations with retailers, suppliers, NGOs, and technology companies drive innovation and market reach. A dedicated workforce and strong corporate governance practices support long-term growth and financial stability. An extensive product portfolio, global presence, sustainability commitment, innovation through collaborations, dedicated workforce, and strong governance contribute to Unilever’s competitive strength. | Unilever’s competitive strength lies in its diverse product portfolio, encompassing trusted and recognized brands. Global reach and manufacturing capabilities guarantee product availability across regions. A strong commitment to sustainability and social responsibility aligns with evolving consumer preferences and bolsters brand reputation. Collaborations with a variety of partners foster innovation and broaden market access. A dedicated workforce and robust corporate governance practices further strengthen the company’s competitive position. | Diverse product portfolio with trusted brands, global reach and manufacturing capabilities, commitment to sustainability and social responsibility, collaborations driving innovation and market access, dedicated workforce, robust corporate governance practices, competitive position built on diversity, sustainability, innovation, and governance. |


Formation
Unilever is the result of a merger between Lever Brothers, a British soapmaker, and Margarine Unie, a Dutch company.
The merger took place in 1929, and the company was formed as a portmanteau of the two entities.
Early Acquisitions
Unilever wasted no time in making its first acquisitions of trade companies in Africa.
In 1943, it acquired T. J. Lipton, Batchelors Peas (a vegetable canner), and a majority stake in Frosted Foods, the owner of Birds Eye.
Diversification
In the 1950s, Unilever capitalized on the rapid development of new markets for consumer-packaged goods, especially in Africa and Asia.
It launched billion-dollar brands such as Sunsilk (1954) and Dove (1957).
Due to increased competition and a sluggish butter and margarine market, Unilever diversified into other products.
Acquisitions in the 1970s
Unilever acquired Lipton International in 1971, becoming one of the largest tea businesses globally. In 1978, it acquired National Starch, an American manufacturer of adhesives, starch, and organic chemicals.
Acquisitions in the 1980s
Unilever continued to expand its portfolio with acquisitions such as the tea brand PG Tips (1984), beauty and health brand Chesebrough-Ponds (1986), and Calvin Klein Cosmetics, Fabergé, and Elizabeth Arden (1989).
Focus on Consumer Products
In 1997, Unilever sold its specialty chemicals business to concentrate on its consumer and household product ranges.
Major Acquisitions in the 2000s
Unilever made several significant acquisitions during this period. In 2000, it acquired Bestfoods for $24.3 billion, which added brands like Knorr, Bovril, and Hellmann’s to its portfolio.
The same year, Unilever acquired Ben & Jerry’s and Slim Fast. It also split into two divisions: one for home and one for personal care.
Acquisitions in the 2010s-present
Unilever continued its sustainable business model while acquiring new brands.
Some notable acquisitions include Alberto Culver (2010), Qinyuan (2014), Camay (2014), REN Skincare and Kate Somerville Skincare (2015), Dollar Shave Club (2016), Weis (2017), Tazo (2017), and Schmidt’s Naturals (2017).
Business Model
Unilever operates as a consumer goods company with a wide portfolio of brands spanning beauty & wellbeing, personal care, home care, nutrition, and ice cream.
The company’s business model focuses on sustainable and responsible practices.
Unilever aims to grow its business while reducing its environmental impact and increasing its positive social impact through various initiatives like reducing waste, promoting recycling, and supporting fair trade.
Recap of Ownership
Unilever is primarily owned by the company itself and its associates.
Additionally, the ownership includes foreign portfolio investors, individual shareholders, and other stakeholders.
Specific ownership percentages and details may vary based on changes in the company’s shareholding structure over time.
Key Takeaways:
- Unilever is a multinational consumer goods company formed through a merger between Lever Brothers and Margarine Unie in 1929.
- The company has a diverse portfolio of brands, covering various consumer categories like beauty, personal care, home care, nutrition, and ice cream.
- Unilever has a history of strategic acquisitions to expand its product offerings and market presence.
- The company focuses on sustainability and responsible business practices, aiming to reduce its environmental impact and support social causes.
- Unilever has experienced consistent revenue and net profit growth over the years, showcasing its strong market presence and financial performance.








