The Hollowed Middle: Why Mid-Market SaaS Dies

The Hollowed Middle Framework

What dies is the middle: B2B SaaS that’s too sophisticated to be vibe-coded overnight, but not embedded enough to become infrastructure. These are the tools that face a pincer attack from both directions.

The Extinction Event

The middle is being crushed from both directions. AI commoditizes from below. Enterprise lock-in squeezes from above. There is no middle.

The Crushing Vise

Pressure from the Ceiling

Enterprise lock-in with $500K-5M LTV, 100%+ NRR. Irreversibility through deep platform investment. These companies sell switching costs, not software.

Pressure from the Floor

Vibe-coded alternatives undercut on price and speed. Your competitor is anyone with a laptop and an API key. They can ship in 48 hours what took you 18 months.

The Middle Gets Squeezed

  • Too expensive to compete with free/cheap floor alternatives
  • Not sticky enough to command enterprise pricing
  • Sales team CAC doesn’t pencil, but no viral growth
  • No moat, no defensibility, no pricing power

The Business Model Dies First

The Middle's Business Model Dies First

$15K-$100K ACV deals with 12-month contracts and standard churn rates become impossible:

  • Too expensive to sell with PLG
  • Too cheap to justify enterprise sales motions
  • Too feature-dependent to command platform pricing
  • Too undifferentiated to defend against commoditization

The Death Sequence

  1. Growth Slows: New logo acquisition declines 20-30%
  2. CAC Rises: Same spend, fewer customers
  3. Churn Accelerates: Vibe-coded alternatives emerge
  4. NRR Collapses: Below 100% = shrinking base

BUSINESS MODEL DEAD → Company follows 12-24 months later

What Happens to Middle Companies

  • Death (40%): Run out of runway. Quiet shutdown. Acqui-hire or zero.
  • Drop to Floor (>20%): Slash prices. Go freemium/PLG. Pivot sales away.
  • Rise to Ceiling (~5%): Go enterprise. Add services layer. Build lock-in.
  • Zombie (>35%): Break-even purgatory. No growth, no exit. Slow decline.

The Strategic Imperative

YOU HAVE TWO CHOICES:

Race to the Floor: Embrace commoditization. Win speed + distribution. Monetize adjacently.

Build to the Ceiling: Create irreversibility. Win lock-in + expansion. Extract premium forever.

THERE IS NO MIDDLE. PICK A SIDE OR DIE.


This is part of a comprehensive analysis on AI and The Great SaaS Bifurcation. Read the full analysis on The Business Engineer.

Key Takeaways

  • Mid-market SaaS ($15K-$100K ACV) becomes indefensible
  • Too complex to vibe-code instantly, too shallow to be embedded infrastructure
  • The “good product + fair price” playbook dies
  • Business model dies first (12-24 months), then GTM, then company
  • The window to pivot is 6-12 months after business model death
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