Each agent needs an identity with explicit permissions, audit trails, and compliance boundaries. This sounds like infrastructure plumbing. It’s actually a strategic chokepoint.
Microsoft didn’t win the enterprise PC market by making the best word processor. It won by controlling identity and permissions — the layer that determined who could access what. When an enterprise embedded Active Directory into its compliance and security infrastructure, switching became nearly impossible.
Agent IAM (Identity and Access Management) follows the same logic. Once an organization has provisioned hundreds of agent identities with scoped permissions, compliance approvals, and audit trails through a specific platform, migrating means revalidating every agent’s access against every regulatory requirement. In financial services or healthcare, that process alone could take years.
Why It’s a Sleeper Moat
This tier is underpriced in current market narratives because it’s less visible than flashy orchestration capabilities. But in five years, it may be the stickiest layer in the entire stack.
In regulated industries — financial services, healthcare, government, pharmaceuticals — whoever controls agent IAM captures enormous value because the switching costs are astronomical. Frontier assigns each AI coworker scoped access built on SOC 2 Type II, ISO 27001, and CSA STAR compliance.
The Strategic Implication
The companies building agent identity and governance frameworks now are laying foundations that will be nearly impossible to displace in five years. This is the enterprise AI equivalent of a land grab — and most of the industry isn’t paying attention to it yet.
Gennaro is the creator of FourWeekMBA, which reached about four million business people, comprising C-level executives, investors, analysts, product managers, and aspiring digital entrepreneurs in 2022 alone | He is also Director of Sales for a high-tech scaleup in the AI Industry | In 2012, Gennaro earned an International MBA with emphasis on Corporate Finance and Business Strategy.
