
Successful AI adoption happens when implementation authority is decentralized but accountability remains clear. This creates a fundamental challenge for GTM teams trying to navigate enterprise sales.
The Three Tiers
Bottom-Up: Validation
Who: Frontline Champions, Analysts, Individual Contributors
Prove value in daily work. These are people drowning in manual processes, missing SLAs, already using ChatGPT to survive. They become your internal evidence base.
Power: Can prove value but don’t control budget
Middle-Out: Adoption
Who: Directors, Senior Managers, Department Heads
Control discretionary budgets. Translate executive vision into operational reality. Have authority to run pilots AND understand frontline pain. This is where the real work happens.
Power: Can run pilots AND smooth friction both directions
Top-Down: Support
Who: C-Suite, VPs, Executive Sponsors
Remove organizational barriers once value is proven. Provide air cover and force participation from resistant middle management.
Power: Can mandate but don’t understand the work
The Critical Insight
Executives don’t drive adoption — they enable it. The real work happens in the middle.
This isn’t the traditional enterprise sales motion. It’s messier, takes longer, and requires managing multiple stakeholders with conflicting interests. But it’s the only approach that actually works.
Build a three-tier engagement model that works with enterprise dynamics. Read the full AI Embedding GTM Playbook on The Business Engineer.









