40 Years of Consumer Behavior Data: The Agency Moat That AI Can’t Replicate

Agencies hold consumer behavior data accumulated over decades. This historical understanding of attribution and targeting isn’t replicated by AI tools alone.

Data Moats Since 1980s

The Data Moat:

This capability is based on consumer behavior data dating back to the 1980s when direct mail campaigns were dominant.

Morningstar’s Mark Giarelli:

“Ad agencies are quite good at understanding a variety of characteristics. They know where we are, what we’re thinking to some degree, and they’re able to tailor a marketing message based on that.”

Why Historical Data Matters:

  • Attribution patterns — What actually drives purchases across channels
  • Behavioral cycles — How consumer behavior changes over time
  • Cross-channel insights — What TV does to search, what search does to purchase
  • Category expertise — Deep knowledge of specific verticals

The Strategic Acquisitions:

  • Acxiom — Acquired by IPG, now part of Omnicom
  • Epsilon — Acquired by Publicis
  • Lotame — Acquired by Publicis

These first-party data assets represent defensible competitive advantages that AI tools alone can’t replicate.


This is part of a comprehensive analysis. Read the full analysis on The Business Engineer.

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