Direct Offers lets retailers surface exclusive discounts inside AI Mode when Google detects purchase intent. Unlike OpenAI’s transaction-fee model, Google charges on a cost-per-click basis—using retailers’ existing ad budgets and billing systems.
The AI decides when an offer is relevant; retailers never “invent” deals—only verified Merchant Center promotions appear.
This is Google’s bet that advertising can survive the shift to conversational commerce. The format: ads that feel like negotiations, not interruptions.
From Intent to Conversion (4 Steps)
User Searches: Conversational query in AI Mode (“modern rug for dining room”)
AI Detects High Intent: “Ready to buy” signals detected
Offer Surfaces: Labeled as “Sponsored deal” (20% OFF Ruggable washable rugs)
Retailer Pays CPC: Only on click
How Retailers Set Up Direct Offers
Feature
Detail
Campaign Settings
Retailers configure offers in existing Google Ads campaign settings. Works with PMax + Standard Shopping. No new payment framework required.
Verified Promos Only
AI never “invents” deals—only verified Merchant Center codes. Promo codes uploaded by retailer. System strictly uses feed data.
AI Determines When
Google AI decides relevance based on intent signals + market context. “Like a salesperson negotiating” — Google Ads Liaison
The Fundamental Difference: Google vs. OpenAI
Google Direct Offers
OpenAI Instant Checkout
Pay for visibility (CPC when offer shown + clicked)
Gennaro is the creator of FourWeekMBA, which reached about four million business people, comprising C-level executives, investors, analysts, product managers, and aspiring digital entrepreneurs in 2022 alone | He is also Director of Sales for a high-tech scaleup in the AI Industry | In 2012, Gennaro earned an International MBA with emphasis on Corporate Finance and Business Strategy.
