Revenue Projections by Model
Annual revenue across three years as agent adoption grows linearly
Current Annual Revenue
$600,000
1,000 seats x $50/mo x 12
Total 3-Year Revenue Comparison
Best
B: Consumption
$0
0%
Key Insight
The hybrid model bridges the transition. Pure per-seat pricing collapses as agents replace human users. Consumption pricing scales with agent activity. The hybrid approach captures both the remaining seat revenue and the growing agent economy.
The Intercom Example
How Intercom repriced from per-seat to per-resolution
Old Model
$15
per seat / month
→
New Model
$0.99
per resolution
The Math for 1,000 Seats
Old: 1,000 seats x $15/mo x 12
$180,000/yr
New: 1,000 seats x 500 resolutions x $0.99 x 12
$5,940,000/yr
Revenue multiplier
33x
Read the full Pricing Inversion analysis on The Business Engineer →